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A change in underwriting rules?
Recently. my home contents insurer, LV, cited " a change in underwriting rules" for not renewing my policy this year and their phone desk was unable to provide any further explanation; all he could say was that it probably wasn't because I was leasehold or in the wrong postcode [London NW9] and that lots of other people…
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TRESPASS Poor after sales service
I ordered a top from Trespass which was too big when it arrived, so I returned it for exchange to a smaller size. and tracking shows that Trespass received it at the beginning of January.. After a while I contacted them via their website, and got an auto reply saying a ticket had been created and Customer Service would be…
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Online so slow on Taxreturned webpage
Looking to get my tax assessment in early , Been looking since 16Jan 24 , When will Taxreturned be back online
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Pushy street salespeople
When you walk through most towns, invariably you're aware someone is either calling out to you or waving frantically at you, just to gain your attention. These people tend to be sales people all bubbly and at times pushy. In most cases they're after you to sign up via DD. I'm sure there's a name used to describe this form…
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prepaid prescriptions don't automatically renew in the last year before your 60
Prepaid prescriptions don't automatically renew in the last year before your 60 and you can be fined for each prescription you take out, if you don't notice. Which could be hundreds of pounds. I have had a prepayment prescription for years, 15+ and they have auto renewed. I have wrote to Tim Farron to look into this. I…
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Bad Customer Service
Hi all I need some advice, I am in the process of waiting for glasses from Vision Express, I purchased some Varifocal glasses with Reactive lights in and some prescription sunglasses also Varifocals and polarized, these two pairs cost me a great deal as you can imagine, just over 600 and I am not at all happy now…
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Complaint about DWP Staff
I posted this at the end of an existing post in The Benefits Forum then wondered if it would be more appropriate on this Forum. If not, please let me know. Here is the post: Re Formal Complaint to DWP about the way their staff treated me - 5 telephone calls. Any help with this will be appreciated, thank you very much.…
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Praise VAX Guarantee
Early January 2024 both batteries on our VAX, that was just over a year old, failed within three days of each other.VAX and batteries came with 3 year guarantee Initially thought charger faulty, contacted VAX, who asked for serial number of batteries and what light were showing when placed on charger.Sent pictures, within…
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Is this a possible scam? Don't know where to turn for help
I have recently received the e-mail below. Is it part of an on-going scam I've got caught up in a couple of years ago or is it the finalisation of it as the text suggests? Any advice would be welcome. Thanks E-mail received: We are reaching out to you to inform you that the trading platform which you have an investment…
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AO delivery experiences - rough or careful
Evening All. Just wondering if you have had a washing-machine/fridge size item delivered by AO (or their agents) and what their delivery people are like. Do their delivery people handle the goods carefully, or are they rough with the items? Thanks
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deal on argos for bitzees
ordered two bitzees on argos deal £49.98 on 28th november online got email -extended delivery date then another email-you cancelled your order? errm NO I DIDNT! they refunded my money so i look online and there are the bitzee's £31 pounds each =£62 for two next & day deliverythanks a lot argos they were for my grandsons…
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Thomsonbroadbent Wayleaves
About 3 years ago I was contacted by post regarding low voltage cables on my land and told I could claim a one off payment (around £150) and Thomsonbroadbent take a percentage. I called them to ask how they knew about the cables and they said they had plans of all the cables and worked with the power network. I decided not…
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Renewing virgin media contract
Hi It's that time of year to renew the contract with Virgin Media . There have been significant increases which has displeased me . So ... anyone else who needs to renew their contract - this is what to do . DO NOT WAIT FOR AN AUTOMATIC RENEW OF CONTRACT ! Take time out to contact the company either by telephone or by chat…
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Musicmagpie terrible Inconvenience
I write this message with a heavy heart the way I have been treated by this so-called Music Magpie as anyone here ever have to deal with refund issues with Music Magpie Because on the 15/11/23 I purchased iPhone 13 Pro in Prestine condition for £600 + postage £ 4.98 on a 24hr delivery , Music Magpie used Royal Mail as…
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Cheap stamps website - looks like a scam
Had The Royal Mail Shop pop up in my Facebook feed advertising incredibly cheap first and second class stamps. There were typos in the advert, but the website looks convincing if you're not paying attention. I'm sure this is a scam, I've reported it to facebook https://www.theroyalmail.shop/products/1stand2ndclassstamps
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Toby Carvery. Can Using The Loyalty Stamp Voucher App Stop The Regular 50% Discount Vouchers?
Toby have recently introduced a loyalty scheme app with various freebies. There is a another coexisting scheme with irregular discounts which we signed up for that works well. Has anyone any experience of being signed up for both schemes at the same time? Thank you for all replys.
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Amazon Gift Card Warning
So for Christmas two of my daughters bought me Amazon gift cards as I enjoy reading on Kindle Unlimited but when I try to use them I am told they cannot be used for this subscription! Nothing in the terms and conditions about this!
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Warning: “Fonehouse” Fraud
Please let me know where else I should report this scam. Was cold-called by “Fonehouse” to upgrade with Three. Have confirmed with Fonehouse that this is a scam. Also sent it to three for their records. Asked to make a decision today, I requested the “offer” be sent to an email I have for just these types of interactions.…
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Cancellation of Wren Kitchen Contract During the Coolin Off Period
Following a discussion with Wren Kitchens I was requested to make a 10% deposit on a potential order to be confirmed before they would give me the details of the design and quotation. This was done on the basis that I was told that the deposit was fully refundable if cancelled before 28 days before delivery. The actual…
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BEWARE PARCEL2GO SCAM - OVERWEIGHT WHEN IT IS NOT!
I sent a parcel to Germany. Weighed it, 1.9kg exactly. Measured it, put in the 100% correct measurements. I received an email from Parcel2go: Thank you for booking with us and using UPS to
send your parcel. Unfortunately we’ve received notification from your chosen courier UPS that
your recent parcel P2G120998873 has…
