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Nike refusing refund
Nike missed a pair of trainers in my order that was delivered and are refusing to refund the cost. I have never had this happen. I've complained on twitter and online chat and they just cut me off and say case is closed. Their argument is that the weight of the boxes of trainers match the courier box, which is a joke…
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Easylife Rewards Club Rant
I wondered if anyone else had been caught out like this? My 84 year old aunt got an Easylife catalogue through the mail. She ordered a back brace by phone & gave them her debit card details. This month when checking her bank statement, she found 2 amounts charged to her card - £69.95 & £79.95. Both charged by Easylife.…
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Failed again by quidco
I was expecting a £28 payment from go.compare home insurance. Instead i received this from quidco We are writing to you about your cashback claim. 'on this occasion, the retailer has declined your cashback claim stating that Quidco has not been recognised as the referrer for this purchase. This could happen if you used a…
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'Studio' non-existent customer service.
My wife needs to return an item to Studio but there was no returns label on or in the package. I messaged Studio on my wife's behalf asking where we could locate the Returns form - it isn't on the page of their website that Studio claims it to be on. They refused to tell me, because I'm not their customer. My wife then…
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Frasers: charging more if you dont take out their credit
Hello - one of our kids wants a North Face jacket and found one on sale at the Frasers website. However, to get the sale price, you must take out their Buy Now Pay Later BNPL product. This year many items in their winter sale have a similar requirement. If you want to pay cash you end up paying a lot more Is this legal
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Another facebook scam....
https://purebioservices.com/products/hidoneyg012?fbclid=IwAR1oCL7T1wSEdexJUp23QnIug1oIkk9XmlsmGW7SKlwdpALuBpM-e3Q7P9U
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Bought an xmas gift from CURRYS? Check the price now, return and buy again
Be aware, if you bought, as many did, on or around black Friday, you may have paid more than you needed to. The offers were supposed to be the best around, and many of us parted with our cash to buy gifts or upgrade old tech. CHECK the price today, as the offer now could be much less than you paid. It's too late for them…
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Dumb clothing labels
There's a certain shop of knitwear that overall I really like... they're really high quality, expensive but not designer expensive and often have a wide range of colours available. One of the downsides however is they have a vast number of models with fairly small differences between them... one may be slightly slimmer…
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Blue Light Card Discriminates against some retired civil servants
I retired last year as MOD civil servant. My Blue Light card expired in November this year. When I tried to renew it I was asked for copy of a recent payslip. I forwarded a recent pension payslip (my pension is paid by Civil Service Pension). This was declided as I was asked to submit a payslip from MOD Police. I replied…
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SCAM E-MAILS
Nothing new, but have had 3 in just the last week. Similar, but alike, in that they 'advise' that my subscription to XYZ (never heard of any of them) is about to expire that that I must renew in order to keep my benefits. Click here to confirm your credit card details...... All seemed to be of foreign origin, so just…
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The Post Office doesn't sell stamps
So I finally got round to going to the post office today on the way to work. Only to discover that they were closed for lunch (I work on Fridays 2 - 4). So when work was finished I did a quick google and the same post office is showing on the PO site as being open until 5:30. Great!! Plenty of time to get there. And then I…
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AA Breakdown Membership Warning
No sure if this is right place for the thread but it is a warning. If like me you are a small one man band with membership cover for your van and personal car, as of August 2023 your membership no longer covers any commercial vehicles. Having been a member for over 25 years, I received no notification of this and was only…
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Heathrow unclaimed luggage, genuine or scam???
I got this on Facebook so probably too good to be true, If it is true what am I signing up for? NO I haven't given them my details!
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CAN MARTIN LEWIS TEAM INVESTIGATE STUDIO CATALOGUE PLEASE
Hi have been a customer for many years.all of a sudden my orders are cancelled next day or only get 1 item out of 5 ordered.ordered three dressings gowns as Xmas presents one immediately cancelled next day then nothing since 16 th November.looked up bad reviews and my god there are literally hundreds., taking orders not…
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Sports Direct £4.99 Returns Charge
Hi Just making sure that people are aware of Sport Direct and their hidden costs. Nowhere on their online site does it inform you that unwanted goods will cost you £4.99 to return. Initiate a return and they'll suddenly ask for £5 from your credit card. Ask to speak to customer service regarding the charge, and you'll be…
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MyHermes, terrible service, impossible to contact - can anyone help?
It is impossible to talk to anyone at MyHermes Their 'helpful' unhelpful bot Holly is designed to stop you from getting information or talking to anyone. I have tried everything to speak to someone, it is simply not possible. I have a problem with an order, cannot get information by phone or online, Does anyone know how to…
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WARNING Government Gateway Fraud
I've recently been doing my tax return via the Government Gateway. This morning I got an email to say I needed to enter important information into my account. So foolishly I clicked the link in the email. A very convincing mockup of the government site asked me to upload my passport, a photo of myself and a document with…
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Stung by Mountain Warehouse Click & Collect "delivery" charges
When one opts to go to the effort of visiting a store to collect an item in person by choosing Click & Collect, one usually expects to save on postage costs. Not so with Mountain Warehouse! I recently purchased a fleece hat for £4.99 via the Mountain Warehouse website and duly opted to visit the local store and save on…
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Lidl Raccoon
I made the mistake of emailing a link to the Lidl Christmas ad, to my cousin in Canada. She thought it was great, so when the Rodney raccoons went on sale at Lidl today, husband dived out between meetings and snapped up two. Shelf label called the raccoon Rodney, but we think that's an awful name for a raccoon ! Please can…
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unhelpful Argos
Bought a challenger dehumidifier from Argos 1 week after the expiry of the guarantee the appliance stopped working.Argos tech service could not supply contact details of the manufacturer and said they could not do anything to help me .Same from the customer service did not want to give any help what so ever. Expensive…
