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Hoover HF9 anti hair wrap 'Home Edition' cordless vacuum (single battery edition) for £140

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cazador501
cazador501 Posts: 1 Newbie
Third Anniversary
edited 2 September 2024 at 12:22PM in Praise, vent & warnings
I ordered it plus an additional attachment (turbo nozzle) and only received the attachment but no hoover today. So where is my hoover???? I tried to contact the company but they do not have a valid contact telephone number. Their online and email service does not respond. Won't be using any of this site's deals again if this is what I get!

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  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I ordered it plus an additional attachment (turbo nozzle) and only received the attachment but no hoover today. So where is my hoover???? I tried to contact the company but they do not have a valid contact telephone number. Their online and email service does not respond. Won't be using any of this site's deals again if this is what I get!
    If you have any issues when ordering this vacuum, Hoover has set up a dedicated email address for MSE users to contact: MSE@hoovercandy.com
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • I ordered it plus an additional attachment (turbo nozzle) and only received the attachment but no hoover today. So where is my hoover???? I tried to contact the company but they do not have a valid contact telephone number. Their online and email service does not respond. Won't be using any of this site's deals again if this is what I get!
    Hi @cazador501 I have passed this onto Hoover who told me they ship items separately so your Hoover should arrive today/tomorrow. If you like, please direct message me with your order number so I can pass over to Hoover in case you've still had no vacuum arrive by COP tomorrow.

    Thanks,

    MSE Georgia-May 
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