£186 / hour rate at Mini dealership

Phossy

I was charged £186 / hour ( min 1 hour) for fault diagnosis today at my local Mini dealership. I feel as though I am being fleeced. That's it - just needed to say it.

Hoenir

Have you ever considered why?  

Phossy

Yes, and that is why I feel fleeced.

PHK

Phossy said:

I was charged £186 / hour ( min 1 hour) for fault diagnosis today at my local Mini dealership. I feel as though I am being fleeced. That's it - just needed to say it.

I don't think that's unusual when you consider the skill,training and equipment needed. 

Wait till you find out how much solicitors charge!

tacpot12

That does seem like a lot. 

oldagetraveller1

"I don't think that's unusual when you consider the skill,training and equipment needed."

That did make me chuckle. I recently took my CVT Yaris to a franchised dealer for a fluid change. I wanted it done properly with the recommended Toyota CVT fluid.

The skill, training and equipment was really well demonstrated. The skillful and highly trained "technician" drained the old fluid and then discovered they had none in stock! Nobody with an ounce of common sense drains and immobilises a car without checking first.

Grumpy_chap

oldagetraveller1 said:

The skill, training and equipment was really well demonstrated. 

Were you paying the £186 per hour for the Mini-level of skill, training and equipment?

£186 per hour for the Mini Technician to work on the car.
How much did you pay for the complimentary coffee, speaking with the Receptionist, the Valeter, etc?

Phossy

Grumpy_chap said:

oldagetraveller1 said:

The skill, training and equipment was really well demonstrated. 

Were you paying the £186 per hour for the Mini-level of skill, training and equipment?

£186 per hour for the Mini Technician to work on the car.
How much did you pay for the complimentary coffee, speaking with the Receptionist, the Valeter, etc?

They don't have receptionists any more, no coffee and I didn't go for a valet. They also seem to be introducing kiosks that will do away away having any human interaction. 

daveyjp

20 years ago I had an Audi and it was almost £100 an hour back then, so its no surprise.  Those glass palaces aren't cheap to run.

My local garage is based in a building which was built in about 1910 as a petrol station and car/bicycle repairs garage and now charges £60 an hour.

400ixl

You can't compare your local back street garage prices to a main dealer.

There is a middle ground if you can find a local specialist who has the specialist equipment and knowledge.

Phossy

daveyjp said:

20 years ago I had an Audi and it was almost £100 an hour back then, so its no surprise.  Those glass palaces aren't cheap to run.

My local garage is based in a building which was built in about 1910 as a petrol station and car/bicycle repairs garage and now charges £60 an hour.

Glass Palace is a good description