Smart Cellular

caveat_emptor

Paid for a phone that was not delivered and asked for a refund that has not been paid after a month from order.

DE_612183

Have they admitted it was not delivered?

Have they agreed to refund?

Have they detailed the timescale of said refund?

caveat_emptor

DE_612183 said:

Have they admitted it was not delivered?

Have they agreed to refund?

Have they detailed the timescale of said refund?

Yes, yes and yes but refund not paid

DE_612183

caveat_emptor said:

DE_612183 said:

Have they admitted it was not delivered?

Have they agreed to refund?

Have they detailed the timescale of said refund?

Yes, yes and yes but refund not paid

It that case what was the answer to the third question?