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Smart Cellular

Paid for a phone that was not delivered and asked for a refund that has not been paid after a month from order.
Named after my cat, picture coming shortly

Comments

  • DE_612183
    DE_612183 Posts: 3,990 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Have they admitted it was not delivered?

    Have they agreed to refund?

    Have they detailed the timescale of said refund?
  • DE_612183 said:
    Have they admitted it was not delivered?

    Have they agreed to refund?

    Have they detailed the timescale of said refund?
    Yes, yes and yes but refund not paid
    Named after my cat, picture coming shortly
  • DE_612183
    DE_612183 Posts: 3,990 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    DE_612183 said:
    Have they admitted it was not delivered?

    Have they agreed to refund?

    Have they detailed the timescale of said refund?
    Yes, yes and yes but refund not paid
    It that case what was the answer to the third question?
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