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Buying from Auction advice - non receipt of goods
hi all, not sure where the best place to find help on this matter so reaching out here for advice. I have purchased a car at auction, that was supposed to come with an additional full set of wheels. The car was ready on collection, but no wheels. I was advised this would be sorted. After chasing an a month later, and…
 
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2016 used Nissan Qashqai - no puncture repair kit
Put a deposit on a 2016 Nissan Qashqai today While the puncture repair kit TRAY was in the boot - it was empty, apart from one or maybe two long thin metal screw tool things (sorry, don't know how else to describe them) When I asked the garage (not Nissan - they sell all brands) where the rest of the puncture repair bits…
 
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Car insurance
I need advise, please. I need a car insurance which is going to be the first time in my life I had always been as a main driver for 20 + on my ex partners insurance. He has been the policy holder but 6 month ago someone hit me and there is a claim which wasn't my fault but it is still going on. As I wasn't the policy…
 
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Buying car with approx. a £3k budget?
Been getting on 10 years since we've had to buy a car & in that time the second hand market has gone completely silly. If the car we were having to replace was in pre-accident condition then they're going for around what we paid for it about 8 years ago, yet it's obviously older than it was & has done more miles. Absolute…
 
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Is it time for Motability ?
I am disabled and receiving PIP enhanced on both Mobility and Care - (so can use Motability if I want to) and have a dialemma... The car is now 8 years old and starting to concern me as to it's ongoing reliability (and costs).I need reliable transport - that WILL start and get me from A to B - 100% of the time.Do I use…
 
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Updating your knowledge?
Since your driving test, when did you last check your driving-related knowledge?Either online or by reading the Highway Code. Have you had your eyes tested?
 
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V5C mess-up by dealer - how to sort?
My son recently purchased his first car, a second-hand Renault Clio, from a dealer. My husband went with him to buy the car and ended up doing most of the talking as my son is a complete novice. When the invoice for the car was raised by dealer, they addressed it to my husband. When my husband queried this, they told him…
 
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2 Speeding fines
Hi All, Wonder if you can help. We have received 2 separate speeding fines which have the offence Date/Time/Location exactly the same. The only difference is the speed of vehicle is slightly different. This was captured using "manned equipment" Obviously bang to rights if we were exceeding limit, but am now questioning the…
 
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Refund of a fine for speeding and referral of the case to court
I was issued a fine for a minor speeding offense and paid it in full and on time, as instructed. However, six months later, the payment was refunded to my account without any explanation. Then, after twelve months, I received a court summons demanding payment of £400 for the same offense. This occurred without any prior…
 
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Car Finance Settlement Help
I have requested a settlement figure from my car finance company and paid the amount required, How long does the finance company have to remove the finance marker from the vehicle and send me a completion letter, As finance company are saying 21 days which i think is totally unreasonable 
 
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AA Vixa
Does anyone have experience of using the AA Vixa device? You plug it into your car, connect to an app and it monitors your car's 'health' Thanks
 
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Car lost power
Hi , about A minute from work, car felt sluggish and lost a lot of power. It felt like a puncture, could hear a grinding noise. Looked around after turning engine off, all tyres looked fine (small amount of clear residual smoke from exhaust - normal ten seconds after turning off engine?). Petrol tsi golf. Any ideas? Will…
 
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Electric cars not allowed at park home site.
I live in a park home on a residential site. All the residents here have been furnished with a letter informing us that all electric vehicles are to be excluded from the site, due to the fire risk. My take on that, is that given the governments big push to promote electric vehicles, we eventually will not be able to have a…
 
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Courtesy car not provided
I’ve recently been involved in an accident where another driver hit me from behind whilst changing lanes. It was initially submitted as a non-fault claim on my part, however my insurance has since decided that they will be treating it as an at fault claim as they believe they won’t be able to claim costs from the 3rd…
 
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Parent’s car stolen from driveway 3 days after they died, what do I do?
A long story short my dad died last year and last week my mum died too. She was 59 and physically well so it’s with the coroner still and suspected suicide. I visited the house the day after to make sure it was locked up but didn’t enter it, since I really didn’t want too and even if I did the spare key was missing from…
 
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Who's liable to pay compensation - garage / insurance/fleet company
I am leasing a car via salary sacrifice , through a very well known Fleet Company. In December 2024 I hit a pothole, which damaged my left hand side front alloy. I have paid the excess to have the alloy replaced by the insurer's approved garage. The car had tyres replaced, and even with a dented alloy was driving perfectly…
 
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New Car - Hatchbag, Titan or Boot Buddy Boot Liner?
I asked for recommendations on boot liners a couple of weeks ago and have been doing some research. Having dogs I need a boot liner to keep the boot as clean as possible. In my last car I had a Hatchbag liner which wore very well and after 6 years was in great shape. The only problem was the fact that the velcro didn't…
 
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Courtesy Car not provided
I’ve recently been involved in an accident where another driver hit me from behind whilst changing lanes. It was initially submitted as a non-fault claim on my part, however my insurance has since decided that they will be treating it as an at fault claim as they believe they won’t be able to claim costs from the 3rd…
 
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Selling a car back to who sold it to me
Hey guys long story short I brought a car privately which was the biggest mistake I ever make, was my first car and turned out it wasn’t road worthy. To my surprise seller is offering some not all but some of my money back. I got the new v5 thingy in my name when he sold me the car I won’t be there my partner will when he…
 
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Forgot ro renew car insurance
I am with Aviva. Just back from holiday to bowen an email saying my policy expired yesterday. As soon as I can I am going to phone them to renew. My concern is the renewal price was the best. Will I now forgo that price and be charged a lot more? Obviously I will not drive the vehicle until i have a new policy