📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Advice on car not suitable for the outdoors

AJ84
AJ84 Posts: 169 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
Hi all,

Been a while since I've had to post here for advice !

Basics:
Car purchased 30/11/24 from Audi main dealer 90 miles away with 18k on it and on PCP until Apr-26.
Comes with 2 year Audi used approved warranty.


Problems: 
It went in (Main dealer close to home) a few months back for some issues with a module which warranty covered at a cost of almost £4k.  At the same time, I raised an issue where when under the sun, the door caught onto the wing.  Reported back - unfixed at the time.

Fast forward, I had to take it in again because during heavy rain last week, the sunroof let a lot of it into the car.

And finally, my door handles are not always responsive.

Diagnostics:
Wing/Door: Apparently at some point in it's life, it may have had some sort of light impact to the front and so the door/wing is slightly misaligned.  They also found the behind the wheel arch was some broken plastic trim work and missing a jacking pad.

Sunroof: A fix is available but Audi Used Approved warranty does not cover it.  £1000.

Handles: Corrosion was found on all 4 handles following a sporadic logged error.  Audi used approved warranty does not cover corrosion.  £1500.

My thoughts:

Yes its over the 6 months but the passenger door rarely is used and when it catches...it's only if sat in under the sun.

I've washed the car many times and it's rained many times - never leaked.  But only this week has it hammered it down - far more than since purchase or of it did, it was in the garage.

And if being outside makes all 4 handles corrode, surely is not fit for the UK/Euro weather?

Question

What can I do about this?  I've emailed the purchasing dealer (calls never go through) re the wing/door (they stopped responding a month go) and just now, the latest re leaks. 

Is rejection an option?  I don't actually want to do this to be fair but equally I'm not keeping a car only usable in warm weather...but not too hot otherwise the door won't open without damaging the wing.

Any other option?

Thanks in advance!

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,970 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    How old is the vehicle?

    If the wing or door has moved, liner cracked and a jacking pad knocked off it has had more than a "light impact" somewhere around the A pillar and certainly hasn't been repaired correctly.

    Did you ask about any accidents prior to purchase?

    Sunroof drains can be blocked, what exactly is the issue?

    What part of the handles has corroded? 

    If it has been pressure washed in areas that are not designed to be attacked with high pressure water that could've caused water ingress to the handles.



  • jimjames
    jimjames Posts: 18,787 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Depending on the age (and must be fairly new for Audi to sell) then is the corrosion covered by the Audi anti-corrosion guarantee rather than the used car warranty?
    Remember the saying: if it looks too good to be true it almost certainly is.
  • Goudy
    Goudy Posts: 2,232 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    No one does an anti corrosion warranties, they are anti perforation warranties*

    (* Terms and conditions apply) 

    They usually only cover rust of internal cavities, from inside to outside.
  • Mildly_Miffed
    Mildly_Miffed Posts: 1,732 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    The unrepaired previous collision damage is up to the original insurer to sort, but you have no way to find out who that is - so it's up to you.

    Corrosion on the door handles would be up to the factory warranty, but I presume that's expired? As has been said, not the longer body-rot warranty, because these are simple bolt-on parts.

    The sunroof leak is almost certainly due to drain channels that haven't been cleared during previous maintenance.

    No, you have no grounds for rejection ten months after purchase because the warranty doesn't cover things you hoped it did.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.