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Mum seems to have contacted a third party insurance company rather than Churchill
Hi, My mum was involved in a car accident in September and somehow ended up going through to a company called Stocalfe Response despite calling the Churchill Claims number from her insurance policy. I wasn't aware of this situation until she told me about it yesterday, but here's the situation... She thought she'd called…
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Hybrid, Plugin Hybrid or Full EV?
Hi all, Looking for advice and thoughts please. Currently have a small hatchback and SUV in the household, both traditional petrol cars. Small hatchback is used mainly for around the town and work commutes of 60 miles round trip 4 times a week. SUV used for longer range trips for holidays and around the town driving. It is…
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Lease car charges on return
Hi all, I recently left my job where I had a lease car through my employer. I am having to paying an early termination fee for exiting the lease 18 months into a 3 year contract, the fee is just over £3000 (frustrating but expected). I also have to pay the lease charges from my last payment through to the date the car was…
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Car refund entiltment
I had recently bought a used car from a dealer but there had been issues with it so I have asked to send it back under the consumer rights act 2015, the company have accepted this and are will to give me back the money I spent, less the deposit I paid. Are they entitled to keep the deposit that I paid to hold the vehicle…
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Selling my car - are test drives insured?
I intend to sell my car privately, and it occurred to me that any prospective buyers wanting to test drive the car would need to be insured. Question is on whose insurance? They wouldn't be on my policy, so does that mean my policy would have no cover for this scenario? Their policy would not include my car, so similar…
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to stick with current insurer or change.
Had a minor accident this year which was deemed my fault. My renewal notice came and the renewal is up from £500 approx to £800. (not as much as id thought. I went on comparison sites and with the one fault im getting quotes of about £550. As i dont feel that the current quote of £800 is too much more ( i know £300 is…
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Advice - returning a used car problem
Hi, wonder if anyone can provide any insight as to what is going on with a faulty car return situation.. Bought a 2nd hand card from a specialist dealer that is highly rated (hundreds of reviews across autotrader and google, with a 4.8 and 5.0 overall rating) back In august. It was a second car for occasional use and the…
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Buying a used car from AutoTrader
I am considering buying a used car from autotrader. The sell is a business seller but selling from home. I have already done a few checks on the car and it has passed all the usual checks. I don't know much about cars but I can see that it has a full service history and a log book it also has 6 months left on MOT. My next…
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Voluntary Termination with Car Faults
Alright folks, bare with me. My husband and I currently have a Mazda CX3 automatic on HP finance (which ends in November 2025). It's a 65 plate, has >100000 miles on it and has been "faulty" for the last 2.5 years but is getting increasingly worse. When we took the car to the Mazda garage (as our local garage didn't have…
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Moneybarn voluntary termination
I’m considering voluntary termination on a vehicle financed via moneybarn. It’s more than 50% paid off, my main concern is whether they like to over scrutinise condition in order to ask for further payments? It’s a nearly 10 year old vehicle but condition is good and realistically very similar to when I got it as it’s been…
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SJPN Advice
Hi all, I was clocked speeding at 44mph in a 30 zone back in July. I admitted the offence, paid the fine and submitted my licence details. Or so I thought. I received a SJPN through the post over the weekend, as evidently it seems that the licence details were never received.(I recognise this could just sound like BS, but…
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Question about the evidence of my NIP (speeding)
Hello, I have a question about unclear evidence on my NIP for speeding. Just to clarify, I am not trying to avoid it, just want to clarify if this happened to anyone else. On the evidence it states that the vehicle was travelling away from the camera due to negative speed, but it provides a picture of the front of my…
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Anyone familiar with the 1.6 petrol engine as used in Grandlands?
A few high-end models use this engine, but I can find little info on it. The 3-cylinder 1.2 - whilst a wee beaut in performance - has the dreaded wet-belt concern, and the nice 1.5 diesel is sadly relatively rare.So, pros and cons of the 1.6 jobbie?Ta :smile:
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1yr NCB expiry even if a named driver on another policy?
After passing her test my daughter earned her first years NCB before going off to university. Since then she’s been a named driver on her sisters policy so she’s got use of a car when she returns home between terms. I’ve read that NCB expires after two years, does anybody know of insurance companies that will honour it…
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Wrong car purchase/loan worries
Hi hopefully someone can give me some guidance regarding my car and loan situation. In January 2024, I brought a car valued at £11k. I did my research and it seemed the value of the car was normal. I also took out a loan to cover the car. Unfortunately the car depreciated really quickly and it’s now worth £8k, but it costs…
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Private registration plate
Can you please help? I am looking at buying my son a private number plate for his birthday, when I look at the reg number on the DVLA site its £250 but only £164 on another website. Whats the difference? Also, as yet he doesnt have his own car, does the number expire if its not in use, or will it always be his. Is there…
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Would a cheap Lexus CT 200H with lots of miles be worth it?
I'm currently on the lookout for a very reliable car, automatic, not more than 10 years old, ideally at or below £8k and, as I do very few miles in a year (3,000 in a good year - likely even less, with the car likely spending weeks unused), I don't mind a car with lots of miles as long as it continues being reliable. Given…
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Broken down second hand car dispute
Hi forum I need some help and guidance regarding a dispute I’m having over a second-hand vehicle I recently purchased. Timeline of events: * 16 December – Contacted XXX Cars, test drove the vehicle, carried out a visual inspection, and left a £200 deposit. * 18 December – Completed the purchase of the vehicle from XXX Cars…
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New car sales
I have a query please if anyone else has had a similar experience. I brought a new car and part exchanged my old vehicle at a Skoda main dealership. On my order form all the agreed figures are stated and I’ve signed this. This includes the part exchange value and the remaining settlement figure on the existing pcp…
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83 Year old accused of damaging property
Hi I hope someone will be able to give me some of advice please. my 83 year old mum lives in a park home and on the site they have lamp posts in some of the residents gardens٫ basically she has been accused of knocking one of these down by reversing into it in her car. but there is no damage at all to her car٫ no paint…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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