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Cheap Mobile Finder - contracts for existing customers?
Hello all I'm considering a deal I've found via MSE's Cheap Mobile Finder. It says "All deals are for new customers. Existing customer? Call your provider to see if it'll offer you it" However, I have a current monthly rolling contract with Three, but want to use the deal I've found to get a 24 month contract. The provider…
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Asda Mobile problems
Their website seems to have a problem, when I click the button for "choose a new bundle for next month" it lets me choose a bundle then tells me "£7 bundle bundle purchase failed". After this the "back to bundles" button actually takes you to data add-ons. Is it just me? Looking on TrustPilot I think I might well not be…
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Battery switch
I'm perfectly happy with my existing Samsung S9 except that the battery life has gradually diminished. Rather that buy a new phone as I'm currently on Sim only if I were to simply buy a new battery would that solve the battery life problem I have? That was I can carry on paying £8 a month instead of about £27 for an upgrade
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Been paying phone contract since 2015 without knowing
Hello, My parents have just signed up to online banking and realised they have been paying £26 a month to EE for a phone contract since 2015. They haven’t had the phone since the 2 year period expired and haven’t used it. Is there a way for them to claim the money taken back?
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Lebara change plan
I'm currently on an old MSE bagged Lebara plan of free calls and texts with 1Gb of data for £5. The latest MSE plan would give me 3Gb data for the same price. It's there an easy way to 'upgrade' and keep my same number or have I got to port away and join again? Any help appreciated!
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Sim swapping fraud
I was recently the victim of a sim swapping fraud as a result of upgrading my phone with three mobile. The customer service rep stole and sold my phone number and personal details. Two days after receiving the new phone i received a text saying I had requested a PAC code to swap my phone number to another phone. I spoke to…
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Text donations!!!!!"
Trying to donate my unwanted mobile balance before changing to another provider. £7 balance lots of £5 or £3 numbers, I 'd like to maximise the donation. Tried the PDSA website, no information on how to donate by text although there are terms and conditions for text donations. Tried contacting them but they needed my…
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Getting Pushed Off Old EE SIM-Only Contract
Is anybody else getting pushed off their current EE SIM-Only contract? I am currently out-of-contract and paying about £9 per month for 4GB but will get pushed onto a £19 per month 40GB 30-day rolling contract, if I do nothing. My only other options are to sign up to a 24 month contract for £15 per month or leave EE.…
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How does a dual sim phone work?
I have a MotoG7 plus with my Three sim in it I also have a Cyprus PAYG sim in an ancient Huawei . It's not been used for ages for obvious reasons but will hopefully be resurrected soon! (but it still works!) This sim is 'standard' size so won't fit in the slot of the Moto without trimming, but how would it all work if I…
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Samsung Galaxy A12 vs Motorola Moto G50
Hello folks Trying to sort my mum out with a cheap mobile (pay monthly). Not much money to play with but she absolutely doesn't need anything fancy. Mainly using it to make calls, text, sometimes WhatsApp, and occasional GPS navigation if she gets a bit lost in town. I'm sure she'll get used to using the camera a bit as…
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Plusnet sim only deal ..What are the downsides
Im with o2 on a £11.00 per month rolling sim only contract which works fine in london and overseas previously in the past. I was considering the Plusnet offer as a cheaper option and wondered what the negatives/downsides might be vs o2 ? Prevously I used my ph in europe and worldwide but this travel is far far less often…
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Q308 Is there a User Guide? Speed dial?
Can't find any instructions for the Q308 spinner mobile. Anyone?I think that I've worked out how to do most things - but not Speed Dialling.Oh, and what is a "HorseLight"?.. :o https://www.ebay.co.uk/itm/284001371188The only mobile that I've met that has an FM Radio that doesn't need an external aerial.
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Number obtained without knowledge
Had text saying owe money and previous correspondence ignored. Link and phone number in text. Did not click link but googled and took me to a solicitors website. Not had any correspondence and not dealing with any firm of solicitors. Just curious how, if genuine, they obtained my number
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iphone
my iphone 5 is on it's way out! the screen is blurry. I would like to upgrade by buying a replacement phone outright. I would like to spend £150 to £200 on buying a newer one. Any recommendations where I can purchase one and put my exsisting sim inthanks
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Wheres a good place to buy an iphone?
Hi all, Yesterday my iphone 6 SE completely broke. The engineer tried all the obvious things (changing battery etc). He said its probably not economically viable to fix it. So, Im in the market for a new phone! I dont need a super snazzy phone, but I would like an iPhone with a slightly bigger screensize. I want to stay on…
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O2 SIM only, end of min term?
I have previously been with 3 and their contracts roll over to 30 day ones at the end of a 12 month (min) contract. In the past these contracts ran many months at the old rate (a year or more in some cases). However, last year it didn’t take long before they sent a letter giving notice to switch to a more expensive tariff…
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Should I get a second line?
Hi, hope you can advise. Long story short, my wife is on a 30 day SIM only contract and she received a message from EE yesterday stating that she would be moved plans to a more expensive equivalent. Or she could sign-up for a new plan (or leave). All options are more expensive than what she has at the moment (6GB,…
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EE contract termination
Hi, Has anyone had issues with terminating their EE mobile contract? My brother's contract was ending in May, so he rang them in April to say that he wanted to end the contract and not renew as he was going SIM only elsewhere. He asked when he was paid up to etc, and asked EE to end from that date. They gave him some SIM…
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Three overcharging me for international calls
Three have charged me a very large amount for some international calls to a landline in Israel because they have charged me as if it is a “special number” so they charge £ 2.75 a minute instead of 19p. What can I do about it? If they insist it was a special number, how can I prove otherwise, especially given that the…
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Smarty internet speed
Hi, I recently ported my sister’s O2 and my wife’s EE numbers to Smarty due to their generous data allowance(30 gb for £10) and I did check their coverage in our postcode before switching and it was supposed to be great indoor and outdoor coverage but it’s been more than a week for both of them and they both hardly get 1…