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Cancelling EE Mobile contract due to losing job
I'm useless at things like this please help, I lost my job and need to desperately reduce all my bills, I live alone. I have a mobile contract with EE , I didn't even need a new phone but I stupidly went ahead I pay £33 a month, started contract back in November last year for 24 months, I have now lost my job and…
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Data roaming in South America
Lots of South American operators offer unlimited WhatsApp/Spotify/Facebook/YouTube with their contracts and it appears that it is valid with roaming SIMS too. When Lebara UK roams (on Claro) I can confirm that there are no charges for WhatsApp messages and also that Google location sharing works. As far as I know, only a…
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Three Support Non Existent Abroad
We have several accounts with Three and don’t often have the need to contact their Customer Support. I am currently abroad and have over the years always taken our phones without any issues. For some reason Three insist on their customers using a pin when recovering voicemail abroad despite going through the biometrics to…
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Transferring stuff from one Samsung phone to another
I've bought a Samsung A53 and to replace my Samsung M31. I understand there's a Samsung app that helps transfer everything over and wondered what people's experience of it is - and what it's called!!? (the word transferring looks weird with two Rs!!!)
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3 PAYG to Asda mobile.. a saga.
I joined 3 with their 3-2-1 PAYG offer, some years ago, because it was a good price, and the credit didn't expire - ideal for a low-use user. I was annoyed when they had to rename it because of big rate rises (10p. 10p and 5p) a while ago, but since I wasn't using it a lot, and I couldn't find an alternative, I stayed..…
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Can't assign specific ringtone to contact or group on samsung galaxy S22
Looking through the posts, this seems to be an issue with newer Samsung phones. I tried the suggestions from those posts and they didn't work with the Galaxy S22. Does anyone know how to assign a specific ringtone to a group? Failed, how to assign a unique ringtone to a contact? I want to know when my family is calling but…
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Roaming EU and International
Hi I hope everybody is safe and well. I currently pay for four Three phone contracts in my family! We are all on pay monthly contracts and we have been with them for many years. Generally, this has been great and in particular the signal in the UK appears to be far superior to any other network I had previously been with.…
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Using an app on phone for burglar alarm
Hello, I am on PAYG from Three. I have an app on my phone from the alarm company which I use when needing to set or unset our house alarm. Just wondering how or if I am charged for this usage? Is it a text or is it a call? It didn’t matter on 1,2,3 but at 35p per min or the new text charges, it will matter a lot. Anyone…
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Mobile Number Cloned
Not sure whether this should have been here or on some other board, but here goes. Early this morning my sister phoned me (on landline) to say she'd had a call from my mobile number, but no one on line. My mobile was switched off overnight and hadn't been switched on again, or when I did check it, made any calls at this…
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Do I have a case for a complaint? [Resolved]
Hi all, So yesterday evening I went on Plusnet's website via the MSE link to get the amazing Plusnet 12-month contract deal (12GB data, unlimited minutes & texts for £7 a month + £30 gift card effectively making it £4.50 a month), however I kept getting an 'unexpected error' when putting my details thorough via the desktop…
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need new mobile urgently
my mobile has died and i need to replace asap. i am not too fussy. i used to always have old iphones, moved to samsung a ocuple of years ago and am not in love with samsung. i use it mainly for messaging, camera, browsing and quite lot of apps (it get a lot of use but nothing really 'serious' as it were). i am googling…
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Contacting Sky Mobile
I am looking for a Telephone number to speak(not texting) with someone at SKY MOBILE department. If you can help please let me know by email : ulidann@outlook.com THANKS
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Pay as you go sim card
Hello. Im coming to the Uk from Australia for a month. I have my own iPhone and want to get a sim for the month. I’ll be using social media and FaceTiming family in Australia, messages and emails Any idea what’s the best deal as I’m very confused, thanks
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SIM for USA trip
Hi guys. We planned a trip to Florida about 3 years ago and due to covid it's been cancelled 3 times. hopefully this summer we'll finally get there 4th time lucky. However, my previous research telling us to get a 3 SIM card is apparently not the best idea now due to new costs using them abroad. So our main giffgaff SIM…
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Dashcam
:lease advise on a Dashcam, something front and back that won't cost the earth. I was recently a victim of a hit and run but there were no cameras in the area or witnesses unfortunately. Thank you!
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Working From Home - Hotspot
As most of us now work from home, we're relying on our household amenities a lot more which made me think. Scenario - You're working from home and your electricity goes off. The power company said it should be on later in the afternoon but you need the electricity to power your broadband router. As the only option is to…
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Plusnet switching nightmare
On my recommendation my daughter got her PAC switching code from EE and gave it to Plusnet, as it was a better deal. The Plusnet sim card arrived and the switch took place except it didn't complete. If anyone rings my daughters old mobile number they get a message that it isn't taking calls. While out and about she can't…
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3 Mobile Contract Renewals - Disreputable Behaviour
I've been a 3 Mobile contract customer for in excess of 12 years, usually taking phone packages costing in excess of £50 per month. Until recently when I looked at contract renewal options, the service has been good and when it hasn't, they have put things right quickly. My current contract with 3 is due to expire…
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Is the idea that you can save more money using Apps fair on older people?
I read Martin's latest tip today saying "12 ways you can save but only on Apps ..." I am elderly (77 yrs) but fortunate that I understand my smart phone and technology. However, I have many friends who don't even have a smart phone and others who do not understand Apps. They also do not have much money. Technology is…
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1pMobile to start charging thousands of customers if they don't use £2.50 worth of credit every 30 d
Thousands of 1pMobile users who signed up to the pay-as-you-go provider before 1 January 2021 will need to spend at least £2.50 worth of credit on calls, texts, data or other services every 30 days from today. Read the full story: 1pMobile to start charging thousands of customers if they don't use £2.50 worth of credit…
