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Lebra mobile SIM

Does any one know how to cancel SIM which I have just ordered today they gave taken out 99p already. I cannot contact them?👍
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Comments

  • If you don't activate it then you won't be charged any more money. Stick it in a draw and forget about it.
  • Silverbird65
    Silverbird65 Posts: 447 Forumite
    Sixth Anniversary 100 Posts
    Thank you I just have tried to contact them. They have taken 99p from my debit card and it is recurring will they be able to take another month?👍thanks
  • molerat
    molerat Posts: 34,748 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Go to your on line account and cancel the payment method.  With no payment method set up they will cancel the rolling contract and cease the SIM in a few months.
  • Silverbird65
    Silverbird65 Posts: 447 Forumite
    Sixth Anniversary 100 Posts
    Do you mean on the lebra acct? The reason is I had a bad day and joined lebra today it was 99p for 6months then 4.90p . Not sure if it was via Martin Lewis or new customer deal. Such an idiot?
  • molerat
    molerat Posts: 34,748 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Do you mean on the lebra acct? The reason is I had a bad day and joined lebra today it was 99p for 6months then 4.90p . Not sure if it was via Martin Lewis or new customer deal. Such an idiot?
    Yes .....................

  • Silverbird65
    Silverbird65 Posts: 447 Forumite
    Sixth Anniversary 100 Posts
    Thanks for that 🙂
  • flashg67
    flashg67 Posts: 4,129 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Also, make sure that in your account, under 'My Plans', that Auto Renew is turned off.

    Why do you feel an idiot - I've found Lebara to be a reliable,  good value option


  • Silverbird65
    Silverbird65 Posts: 447 Forumite
    Sixth Anniversary 100 Posts
    Thanks it's just I am not sure if I went via MSE which was the best. I was not thinking straight. I got a 99p for 6months then 4.90.  I just not sure how to go from when I get the sim. Of course Easter will hold things up . Thanks for your patience.
  • oldagetraveller1
    oldagetraveller1 Posts: 1,492 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 6 April 2023 at 11:04AM
    Sorry to be nosey, but why do you want to cancel?
    Like flashg67, I use Lebara and have no issues with them.


  • No it's just I thought I had got a deal with the 1000mins and I need unlimited.
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