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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Paying daughter's mobile contact
Hello, I'm posting this on behalf of my partner who has been paying his 20-year old daughter's mobile bill every month (around £68) since Nov 2020. She has a Vodafone contract and the direct debit comes out of my partner's bank. She didn't have a job at the time and it was agreed at the start of the new contract, she would…
Switching to a sim only deal and ensuring I keep my number
Hi all Just looking for some quick advice please. I will be paying off the balance of my contract to Vodafone and switching to a sim only deal. Its not likely to be with Vodafone and not something I have done before so I am looking for advice on the best and safest way to keep my existing number Thanks F x
Phone restarts itself in my pocket
My phone quite often restarts when in my pocket, it's a Samsung M31. It happens when I squat down and the power button gets pressed, I only notice it when I look at the phone later and find it half way through restarting, waiting for me to enter the password for the SIM. I have the thing locked with face recognition,…
Virgin Mobile switching networks from EE to vodaphone resulting in no mobile service for customers
With Virgin switching all its customers to the Vodaphone network by early 2022 you may find yourself like I have with no mobile service in my house unless I use it off my my broadband. On the EE network it was fine. I'm sure Virgin have this covered in their contracts, but when choosing a service provider this is the most…
Phone Co-op closing down PAYG
The Phone Co-op (or Your Co-op Mobile as they've branded themselves for the last year or so) are closing down their PAYG service on 28th February 2022. Exisiting customers have option to switch to a pay monthly option, starting at £6.50/month, or transferring out. Cheaper alternatives for all usage patterns are available…
get mse blagged sim deal
Excuse me if this is obvious but how do I obtain the "mse blagged" deal on a lebara sim-only? When I click through from the chart I get directed to the £5.90 per month 5G/unlimited deal, but how do I get the first five months @ £1.99 as advertised?
Paying for apps
using a really great app- snoreLab (it monitors your snoring and gives you results) but it's asking for £12 a year to upgrade. I've never paid for apps as i was worried about getting scammed out of money. Do many people pay to upgrade?
Rwg mobile cheap rates
https://rwgmobile.wales/rates/ think these might be good for you if your after cheap call rates on pay go
Online charities that recycle mobile phones.
Basically, I have an old HTC U11 life that doesn't charge properly anymore, so it has been replaced. Does anyone know of any charities that I can send it to to make use of it? Many thanks in advance.
Price increase and new contract
Hi, I've not found anything on this with a search, sorry if it's been covered else where. If I call my provider (EE) to haggle when my contract ends in March and get a good deal, will this deal be increased by the 9.3% increase in April? Is there a cut off point where a new contract is not hit by the increase? On the face…
Tesco 'device contract'
We're currently stuck in loggerheads with tesco mobile regarding a sim and device contract. Our credit agreement states 24 month contract for the device only and doesn't mention sim. The device contract cost is £17.99 a month, which we are happy to continue with however, nowhere in the credit agreement does it mention the…
Best, most reliable Iphone
I have a very, very old Iphone no longer able to get Watsapp. I don't do many apps and no more than 2-300 pictures and possible about 10 videos average length 3 minutes. I have several apps, inc 2 for home security. I want it to surf the net pretty fast but don't download movies etc just read the news and look on…
Mobile price rise and new contract timing
Hi all, I need to move to a new sim-only contract as my old one is about to expire. If I sign up now, will I be hit with the 10% ish price rises expected in April? Seems a bit silly if so Thanks,
MCK code - too many attempts
I expected that transferring between mobile providers would be a seamless process. It has actually been very frustrating. I had come to the end of my Vodafone 2 year contract with handset (Samsung) and had decided to go for a SiM only contract with o2. Better coverage in my area and a lot cheaper. When I put the sim into…
Iphone help please
Treated myself to a new second hand iPhone. I have transferred all the apps but some of them say I cant use them until I sign I again. I sing in with my apple ID then it asks for my passcode for my phone. I enter it then it asks for the passcode of my previous phone. I kept the same passcode so it now says Passcode for old…
Asda Mobile appalling customer service
Back in October 2021 Asda mobile cut off my wife's PAYG mobile phone for what appeared to be for no reason, we then find that the reason was they had changed carriers but did not inform us. After many emails and two waste of time phone calls it was agreed that her outstanding credit due was £ 4.60p not a fortune but we had…
Unhelpful Virgin Mobile
Hi i am looking for some help / advice please. I took out a mobile plan with Virgin in Sept 2020. The contract is for 2.5years. At the start of January my handset a iphone 11 pro max died. On taking this to the apple genius i was told the phone had shortcircuted inside and it was a fault with the handset and nothing i had…
Carphone Warehouse - Unsolicited calls
Hopefully this is the right forum board I have been receiving a number of calls in the past week, all from similar numbers 020 3458 4615 020 8954 4725 020 8954 4239 020 8954 4472 020 8954 4597 most of them I don’t answer, the odd one I have it turns out it’s a foreign call centre for Carphone Warehouse. besides blocking…
I'd mobile
The vary worsted company iv had the sorry misfortune to have dealings with.you can not ring them that charge £6 a minute so you have to go online so before I placed my order I asked about network coverage and was told I was there's (not true they use 3)all so asked when I will start paying not till February I was told (not…
Does a Dual Sim phone need a special Network Unlock Code?
Hi Everyone, I've purchased a second hand network locked dual sim phone (Samsung Galaxy S10) from a well known second hand store chain. I usually purchase a network unlock code from eBay as these can be as cheap as 99p. I have had no issues in the past with using these on single sim phones. This is my first dual sim phone…

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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