EE price increases

1 Post
I have received an email from EE saying my bill will increase by 12.6% at the end of this month (March 23) . They say they are now using the Consumer Price Index published in January plus 3.9% . The 3.9% is for their investment programme apparently .
My contract runs out in October this year - apart from leaving EE after 25 years what can I do?
I am waiting for a manager to call me so I can complain to the ombundsman but they say I am locked in and they can't change the increase.
They suggested I get the Airtime rewards app which is insulting really.
My contract runs out in October this year - apart from leaving EE after 25 years what can I do?
I am waiting for a manager to call me so I can complain to the ombundsman but they say I am locked in and they can't change the increase.
They suggested I get the Airtime rewards app which is insulting really.
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If you just have a sim only contract then it makes sense to start again and get a better deal via Uswitch or similar.
You won't get anywhere with the Ombudsman.