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O2 SIM only, end of min term?
I have previously been with 3 and their contracts roll over to 30 day ones at the end of a 12 month (min) contract. In the past these contracts ran many months at the old rate (a year or more in some cases). However, last year it didn’t take long before they sent a letter giving notice to switch to a more expensive tariff…
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Should I get a second line?
Hi, hope you can advise. Long story short, my wife is on a 30 day SIM only contract and she received a message from EE yesterday stating that she would be moved plans to a more expensive equivalent. Or she could sign-up for a new plan (or leave). All options are more expensive than what she has at the moment (6GB,…
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EE contract termination
Hi, Has anyone had issues with terminating their EE mobile contract? My brother's contract was ending in May, so he rang them in April to say that he wanted to end the contract and not renew as he was going SIM only elsewhere. He asked when he was paid up to etc, and asked EE to end from that date. They gave him some SIM…
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Three overcharging me for international calls
Three have charged me a very large amount for some international calls to a landline in Israel because they have charged me as if it is a “special number” so they charge £ 2.75 a minute instead of 19p. What can I do about it? If they insist it was a special number, how can I prove otherwise, especially given that the…
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Smarty internet speed
Hi, I recently ported my sister’s O2 and my wife’s EE numbers to Smarty due to their generous data allowance(30 gb for £10) and I did check their coverage in our postcode before switching and it was supposed to be great indoor and outdoor coverage but it’s been more than a week for both of them and they both hardly get 1…
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Topcashback deal with Mobiles.co.uk
Hello. I notice that Topcashback have a good Cashback rate for sim only Vodafone deals on mobiles.co.uk. However the deal says it 'Cannot be used in conjunction with any other cashback offer.'. Does this mean I can't use this Cashback offer on a redemption Cashback Vodafone deal or does it mean I can't get 2…
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Mobile Background Data usage - confused!
I know, from searching, that this sort of issue is widespread but I though I'd just get some help, if possible. My data usage isn't excessive, just confusing. I have had an EE PAYG contract for years and recently I decided to purchase a Pack (because EE now has decided that I can't simply turn on Mobile Data for a minute…
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02 PAYG
I have a 321 SIM (payg) with 02. They have a new Nokia 1.4 for £69 but when you add it to your basket they ask you to pick a "big bundle" SIM, min £10 top up. You only pay for the phone and I guess they supply the SIM and you have to top it up with a min of a tenner to get it working. Can I just put my current 321 SIM in…
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MSE News: Vodafone to bring back mobile roaming charges in Europe from January
Vodafone is to start charging new and upgrading customers roaming fees of £2 a day to use their monthly allowance in Europe from January 2022 – though some will be able to cut the cost to £1 a day by paying for a multi-day pass. Read the full story: 'Vodafone to bring back mobile roaming charges in Europe from January' If…
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Using my mobile abroad for over 3 months - help
Hi all, I am not sure if anyone can help. My current mobile provider told me, contrary to what I had been told only 2 months ago!, that my mobile may disconnect and become deactivated automatically after 3 months while in Italy and there is nothing they can do. Is anyone aware of any provider (not planning to introduce…
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Are there any genuine PAYG deals left?
I've just had virgin threaten to bar my sim card because I don't use it enough. I don't use it much because a couple of years ago they raised the cost to £2 for the first call and £2 for the first text. So I need to change. I absolutely can't afford a contract so may have to just give up having a phone. I speak to my…
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3 PAYG rate increase
Just had a text on my 3 PAYG mobile telling me rates are going up from 3p per minute to 10p as from 16th Feb 2021 !!!! That's over a 200% increase !! Hmm, I think when my balance is near to zero I'll look at moving. I see 1p Mobile charge 1p per minute, (as the name suggests), and uses the EE network. Has anyone had any…
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SMS over WiFi and WiFi calling on phone not bought from network provider?
Hi folks We're with Vodafone, and live in a no signal (from anyone) area. We've used a Vodafone sure signal device for years quite happily, but apparently they're shutting them down in the next month or so. (Got a new phone and new contract a month or two ago, timing - would have been nice to have some notice, Vodafone).…
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ID Mobile Termination Issue
Been with ID Mobile for 3 years. First couple of years were good, then this last year they have had terrible coverage in my area. I’d received some compensation here and there and asked about cancelling but they said there would be a fee. It carried on again for the last couple of weeks with the poor coverage, so I…
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Lebara via MSE deals warning.
I have been having bad signal problems with my current provider, so looked on MSE for deals to change to. Saw the great 8G data Lebara sim 3 months half price, so I ordered one. Sim arrived yesterday and unfortunately was not getting as good a signal as my original and another payg from another provider. Had checked…
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Three cashback success story
Didn't want to post earlier, as I wanted to make sure the cashback actually came through, but here's a small success story: * 12-month SIM-only contract with Three, including 12GB data/month, and unlimited calls and texts. * Bought in the Black Friday sales in November 2020 for £10/month, which rose to £10.45/month with…
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02 - Tesco and Virgin ?
I have a Tesco SIM - Which IS 02My wife has a Viirgin SIM - Which, I understand is NOW 02Why is my wifes signal so much better than mine - in (near) identical phones - in the same location ?
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Old mobile locked to Orange
Hi, I've just found my old mobile and it was locked to Orange network.....Is it useless now or will it work on another network? tia sx
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Virgin Mobile - Called Failed Message
Hi all, I have started getting a call failed message when I'm trying to dial out on my iPhone 11. I can text, receive calls and browse the web without any problem. I've tried calling on 3G/4G WiFi & WiFi calling and its exactly the same no matter who in my phone book i attempt to call. I've even tried my sim in my partners…
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Migrating to a new Android phone
A friend of mine has ordered a new Motorola Moto G30 to replace her Moto G5 Plus and I'm going to organise the transfer of all her stuff to the new phone. I looked online and found an app by Motorola called Motorola Migrate which looked like it would do the job but then on searching on Google Play and further research I…