How to manage porting my number

ripplyuk

It’s a very long time since I’ve done this and I can’t remember how it works. From what I’ve read, it takes up to 48hrs, if everything goes smoothly. Will I not be able to use my phone during that time? It would be very difficult to be unable to contact anyone and I assume this could go on for longer if there are any issues. 

Also, how will I know when it has worked? 

d123

You'll normally lose use for a number of hours on the day of transfer.

if you supply the PAC to the new network by 5pm on a working day (M-F) the port will happen on the next working day unless something goes wrong.

I always try and supply the PAC on Mon-Wed so the port happens on a Tues/Wed/Thurs. 

savergrant

Ideally you would have dual sim (or two phones). When the port begins your old sim will lose signal and come up as a no entry sign in the corner of your screen. Shortly afterwards calls and texts to your preferred number will go to your new sim (there may be an overlap where calls and texts go to different sims) and anyone calling the number which came with your new sim will get a not in service message. If there is a danger you might miss a crucial call consider getting a temporary payg sim and giving that number out for people to contact you on the day of the port.

d123

savergrant said:

Ideally you would have dual sim (or two phones). When the port begins your old sim will lose signal and come up as a no entry sign in the corner of your screen. Shortly afterwards calls and texts to your preferred number will go to your new sim (there may be an overlap where calls and texts go to different sims) and anyone calling the number which came with your new sim will get a not in service message. If there is a danger you might miss a crucial call consider getting a temporary payg sim and giving that number out for people to contact you on the day of the port.

I've experienced it a number of times where the original sim loses service and the new sim doesn't start using the original number for a number of hours.

Longest, from what I remember was original sim losing service between 10am and 11am and the number only starting to work on the new sim around 7pm.

Though normally it's only a couple of hours at most.

Thomas_Crown

d123 said:

savergrant said:

Ideally you would have dual sim (or two phones). When the port begins your old sim will lose signal and come up as a no entry sign in the corner of your screen. Shortly afterwards calls and texts to your preferred number will go to your new sim (there may be an overlap where calls and texts go to different sims) and anyone calling the number which came with your new sim will get a not in service message. If there is a danger you might miss a crucial call consider getting a temporary payg sim and giving that number out for people to contact you on the day of the port.

I've experienced it a number of times where the original sim loses service and the new sim doesn't start using the original number for a number of hours.

Longest, from what I remember was original sim losing service between 10am and 11am and the number only starting to work on the new sim around 7pm.

Though normally it's only a couple of hours at most.

The biggest delay will be waiting for your new sim to arrive through the post, 24 - 48 hours. Once the old sim loses it's service, it's all down to Royal Mail.

savergrant

Thomas_Crown said:

d123 said:

savergrant said:

Ideally you would have dual sim (or two phones). When the port begins your old sim will lose signal and come up as a no entry sign in the corner of your screen. Shortly afterwards calls and texts to your preferred number will go to your new sim (there may be an overlap where calls and texts go to different sims) and anyone calling the number which came with your new sim will get a not in service message. If there is a danger you might miss a crucial call consider getting a temporary payg sim and giving that number out for people to contact you on the day of the port.

I've experienced it a number of times where the original sim loses service and the new sim doesn't start using the original number for a number of hours.

Longest, from what I remember was original sim losing service between 10am and 11am and the number only starting to work on the new sim around 7pm.

Though normally it's only a couple of hours at most.

The biggest delay will be waiting for your new sim to arrive through the post, 24 - 48 hours. Once the old sim loses it's service, it's all down to Royal Mail.

Safest way is not to start the port until you have received (and checked) your new sim. With some providers that may mean overlapping services (paying both) but for many you can get your sim and add a bundle on the day you port.

oldernonethewiser

Thomas_Crown said:

d123 said:

savergrant said:

Ideally you would have dual sim (or two phones). When the port begins your old sim will lose signal and come up as a no entry sign in the corner of your screen. Shortly afterwards calls and texts to your preferred number will go to your new sim (there may be an overlap where calls and texts go to different sims) and anyone calling the number which came with your new sim will get a not in service message. If there is a danger you might miss a crucial call consider getting a temporary payg sim and giving that number out for people to contact you on the day of the port.

I've experienced it a number of times where the original sim loses service and the new sim doesn't start using the original number for a number of hours.

Longest, from what I remember was original sim losing service between 10am and 11am and the number only starting to work on the new sim around 7pm.

Though normally it's only a couple of hours at most.

The biggest delay will be waiting for your new sim to arrive through the post, 24 - 48 hours. Once the old sim loses it's service, it's all down to Royal Mail.

You don't want to start the process without having the new SIM in your posession.  As advised above start the process at the beginning of the week so you don't end up in a black hiole over the weekend.

ripplyuk

EE are asking for the PAC code on the signup page. What does this mean? I’m worried they will port the number before I’ve even got the new sim. Or is there another step after that? 

savergrant

Select 'get a new ee number'

Then once you have got the sim and checked it follow this link (or search for yourself to eliminate the possibility that this is a scam!);

https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/how-do-i-transfer-my-number-to-ee