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Dual SIM
I have a phone that has a dual SIM. I have a Smarty rolling PAYG which is £6 monthly but want another SIM card on a call-only basis. ie I don't want to pay monthly for it, I just want to use it for incoming calls. I don't wish to go down the route of paying monthly or having Data allowances etc, I just need something I can…
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SIM Card for multiple destinations
Hi, My daughter will be travelling next year, visiting Bali, Vietnam, Thailand, Cambodia and Singapore. Her current provider covers Vietnam and Thailand, but at a charge of GBP5.00/day to use her plan. Just wondering if it would be better for her to just purchase local SIM cards for each destination? I have found a…
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Sky mobile retention deal
Hi I have 5 sim only cards with sky mobile and 4 are out of contract and I have around 260gb in my piggy bank. 2 x are for 10gb at £10 a month 1× for 2gb at £6 a month 1x for 6gb at £8 a month. Previously I was getting 25% discount but they won't shift from 20% which I think still makes them more expensive than other…
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iPhone 7 -not receiving texts from other iPhone users till I arrive home & am connected to home wifi
This issue has only arisen in the last 2 months or so. We used to be able to receive texts from other iPhone users when we were out and about and not connected to any wifi. Neither my husband nor I have a contract. However, just lately we have noticed we are not receiving texts from other iPhone users until we are home and…
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cheapest backup PAYG
Hi Looking for an elderly friend of the family. She only uses the phone a few times a month when she needs to phone for a taxi, I am looking for the cheapest up front cost and then a plan that doesnt require frequent top ups as her credit lasts for ever. I understand these may not be the same thing and I might have to buy…
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want to use our mobile phones in Turkey but avoid high charges
Hi, we're off on hols to Turkey for 11 days. 4 of us have mobiles - 2 adults and 2 kids. The kids will want to be able to still use their apps, contact their mates etc. Us adults want to still be able to access data in situations when there might not be wifi wherever we are (e.g. looking at map apps etc). Hoping we can…
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Onecom & Vodafone
I'm hoping someone can help me get out of a deceptive contract sold by Onecom (Onecon?) on a cold call.Onecom offered me a £10 a month Mobile phone media package based on a Vodaphone contract sim only package of £49 with discount of £39 from Onecom. They said I would have to call them after 18 months when the discount…
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Motorola XT1562 not connecting to calls or data
This handset I have used occasionally for approx 4 years. Suddenly I can't make calls or texts. Emergency calls only sometimes. i have received some texts from ASDA during this dodgy time. ASDA sim works in other phone. It can detect networks Fixable ??
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RWG Mobile connection showing as IWLAN when WiFi switched on
I recently obtained a RWG sim card based on the chat on this forum. When I run an app called Network Cell Info Lite my connection is shown as "IWLAN Now" but if I turn my WiFi connection off this changes to "LTE Now". I haven't explored this further but Google shows it is a method of transferring IP data via Wifi. I was…
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Looking for others who have been mis-sold a business contract by Onecom and sharing my experience
Hi! I was mis-sold a contract by Onecom a few months ago and I just wanted to come on here and post how far I got with complaints and various research and advice I got on how to proceed with them. When I first realised I had been mis-sold this was one of the few forums that came up with people discussing it, and I always…
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Vodafone bad customer service
Vodafone's non customer service: https://inews.co.uk/inews-lifestyle/money/bills/vodafone-were-aggressive-and-hostile-george-monbiot-on-his-battle-with-firm-over-deceased-mothers-account-1739141
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Three data reward sim and T&Cs
I still have a working Three data reward sim which I use occasionally. I have just seen in the T&Cs (see https://www.three.co.uk/terms-conditions/data-reward-sim ) under Termination after inactivity that "Three reserves the right to terminate and disconnect the Data Reward SIM in the event you have not activated a Pay As…
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Phone lost/stolen. Help.
Hello folks **First part of this post is a lengthy story - sorry! My more immediately practical questions are nearer the end.** Had my phone (Galaxy S20 FE) lost/stolen - what a bloody nightmare! And I am at fault to a large extent. I never had a lock on the phone. There's a lesson learned! Was out with friends in London…
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Warning about Mobile Phones Direct - Enhanced Trade In Offer
Hi all - just sharing the experience I've had with Mobile Phones Direct on a recent purchase (Samsung Galaxy 22). I was mis-sold on two fronts - in particular the 'Enhanced Trade In offer' which is a common 'offer' they have, as well as experiencing rubbish customer service. I found their website through the MSE phone…
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RWG any good?
Another thread (about 3's prices rising) had a post about a company called RWG which apparently has a free offer for 50min/50SMS and 250MB if you top-up with £5 or for 100min/100SMS and 750MB if you top-up with £15. Sounds almost too good to be true but seems genuine from what I can tell from posts here on MSE. CS seems to…
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Dual SIM phone and MMS
I've had a strange thing the other day when I wanted to send an MMS from my (rather old) dual SIM phone. SIM1 (RWG, uses EE) is the default SIM for everything, while SIM2 (Voda) is just used a standby because some peeps still use that number. So what happened is that I erroneously tried to send an MMS via SIM2. This…
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Why I did NOT go with Plusnet Sim offer
A few weeks back I was looking for a new Sim Only account and saw the Plusnet deal on MSE. I had a decent allowance and the plan was to use it for data as it has a healthy 12gb per month. I clicked through only to be asked for my date of birth and my address for the last three years. I reviewed their site and as you may…
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Would it be cheaper to add a new plan to an existing EE account or to keep separate EE and iD acc's?
Hypothetical scenario here. If I had a child who's upgrading with me to the same phone (iPhone 13) from an iPhone 11 - would it be cheaper overall to keep the two separate accounts or to cut off iD mobile and add a new number and plan to an existing EE account?
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O2 PAC response - There's been an issue processing your request
I have a PAYG sim with O2 and I use their £10 7GB/unlimited texts and calls bundle. I fund this by topping up the credit by £10 just before the rollover date. There is always an additional £1.47 of credit "headroom" on my account. I've bought a Lebara PAYG sim and have sent a PAC request on the O2 network. Instead of a PAC…
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Apple iPhone Battery throttling Claim?
I keep seeing various news items, about users claiming for Apple's battery throttling on their iPhones over the years. Is this something we can look at or do? I definetly had something along these lines with my last two iPhones, so just wondered if its something the public can claim or look at? Thank you for any help
