Vodafone Price Increase 26 April 2022 at 2:56PM in Mobiles 1 reply 103 views

bigkenny1975

Hi All,

I am trying to get out my Vodafone contract early (just two months) because of the RPI increase. Mainly this is because the increase they applied was on the pre-discount price and not the actual price I pay. 

The terms and conditions do not explicitly state that the increase is on the pre discount price so I think they have broken the T&C's or at the very least they are too ambiguous to stand up legally. Other points to note are they outlined the cost of my equipment at the start of the contract, that price hasn't changed so why should I pay more per month for it? (Probably clutching at straws there)

They outline that my bill includes a £9.99 charge for Spotify, this is the same on the bill pre rise and post rise. Surely if that charge has not gone up then they cannot apply the RPI increase there?

Finally, they did not give me the 30 days notice for the increase and simply applied it to the bill, breaching their terms. 

Do you think any of this gives me a leg to stand on for getting out early? 

I am willing to badger them for as long as possible as I think it is immoral.

simax

They don’t have to give you 30 days notice, as they state there is a price rise every April when you sign up so you’re already aware, they just have to tell you how much it is before it takes place. The discount not being factored in when calculating the price increase isn’t right though…