Vodafone Price Increase

in Mobiles
1 reply 103 views
bigkenny1975bigkenny1975 Forumite
101 Posts
Part of the Furniture 10 Posts Name Dropper Combo Breaker
Hi All,

I am trying to get out my Vodafone contract early (just two months) because of the RPI increase. Mainly this is because the increase they applied was on the pre-discount price and not the actual price I pay. 

The terms and conditions do not explicitly state that the increase is on the pre discount price so I think they have broken the T&C's or at the very least they are too ambiguous to stand up legally. Other points to note are they outlined the cost of my equipment at the start of the contract, that price hasn't changed so why should I pay more per month for it? (Probably clutching at straws there)

They outline that my bill includes a £9.99 charge for Spotify, this is the same on the bill pre rise and post rise. Surely if that charge has not gone up then they cannot apply the RPI increase there?

Finally, they did not give me the 30 days notice for the increase and simply applied it to the bill, breaching their terms. 

Do you think any of this gives me a leg to stand on for getting out early? 

I am willing to badger them for as long as possible as I think it is immoral.


  • simaxsimax Forumite
    1.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They don’t have to give you 30 days notice, as they state there is a price rise every April when you sign up so you’re already aware, they just have to tell you how much it is before it takes place. The discount not being factored in when calculating the price increase isn’t right though…
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
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