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Claim that never was
My 79 year old mother received her home insurance renewal and on it it had a claim for £99 in 2022 which she knew nothing about. After a lot of digging and multiple phone calls to customer service this appears to be an error on the part of the insurance company. In 2022 mum rang up to see if she was covered under her home…
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Travel Insurance - cheaper to book under couples category supposed to group of two?
Hi, I’m looking to get travel insurance quotes for my family. Under the "couples" category (two adults), does it have to specifically be a couple, or can it cover a mother and daughter (both adults)? I ask because it seems to be more affordable under the "couple" category than as a group. Thank you!
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Please help. CAR INSURANCE
Hello Car insurance was coming to and end and switched to another insurance provider. Chose not to protect NCB of 2 years. First payment of monthly direct debit taken then and there with actual cover starting about 26 days later. Once documents relating to policy came through, I noted cover with 2 years NCB and them asking…
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Cancelled car insurance
My partner recently had her car insurance cancelled for failing to declare that her daughter had a minor accident/claim in her own car. Her daughters policy either has my partner as the main driver (fronting) or a named driver, she was added by her daughter either without her permission or years ago and she has just kept…
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No Claims Bonus discount
Please can someone help me understand this. I have NCD for 9+ years, protected. My renewal notice states my NCD is still for 9+ years. What happens if one changes to a different company? Does this still stay at 9+ years, Does this stay the same 9+ years even if there has been a claim in the previous 3 yrs?
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Medical History for Travel Insurance Quote
Working through one of the price comparison sites i have reachedMedical History Please add medical conditions for all travellers. Once you have added all conditions, you'll be able to compare quotes from providers who are able to offer cover based on the conditions you have added. How much history is required? Common sense…
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Insurance renewal
Got a 25% increase on my home insurance renewal letter with a note that it would be autorenewed using my credit card Couldnt cancel renewal online or by e mail I had to call. Went through the usual set of identifying questions I was told repeatedly that I had to answer more questions before I could stop autorenewal - as it…
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Undisclosed claim?
I renewed my Home insurance 21/10/2024 from Sainsburys to Oneprotect. Today I got a letter stating that I had not disclosed a claim from 1/12/2019. To get in touch with Oneprotect I had to go to their website and go to "live chat". I did this and told them that my wife and I had no recollection of any claim since we moved…
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Unemployed or retired
Hello my car insurance is due. On comparison sites the difference between putting unemployed and retired is about 30% more if unemployed. I haven't given up on finding a part time job, but it is quite unlikely due to personal reasons. Would it be ok to put retired but then change my policy details mid policy in the…
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Named driver accident
If a named driver on an insurance policy has an accident (but no claim for any damage made) and they are removed on renewal of the policy does the car owner have to admit the accident to the new insurance company? Questions are - have YOU ever made a claim
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Car insurance payments don't go through
Hello. Any help for this query much appreciated. I buy all sorts of things online using various cards no problem, holidays, clothes, whatever. But when I buy car insurance, I regularly get 'payment declined' or 'we can't insure you' right at the end when I have put my card details in and done the verification. Literally…
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Home insurance / Subsidence help
Hello - I have made a series of dumb errors regarding subsidence claim and home insurance and I am sick with worry and unsure how to proceed. I'd be grateful for any advice. In the very dry summer of 2022, a worrying crack appeared in a downstairs wall in our home. I called our insurer, More Than, who passed me on to a…
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Home insurance renewal, claim or not?
Background: https://forums.moneysavingexpert.com/discussion/6493045/water-leak-underneath-possibly/p1 Summary: The leak is not from my side, 2 plumbers and water company confirm. Anyway, at the time I thought it was and submitted a claim, the result: 02/01/2024 Claim Number: We’ve looked into your insurance claim Dear…
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Ticker Car Insurance - Worst Ever for Admin
I have a 'pay per mile' policy with a company cqlled Ticker, you pay a lower upfront premium and then via a black box tracker in your car pay monthly for each mile you drive. I had to change my credit card details due to the number changing following an attempted fraudulent transaction. This was not easy, you have to go…
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Cancellation of over 50s guaranteed life insurance
Reassured (brokers) tell me if I had one it could be cancelled if I decide we can no longer afford the premium. IS THIS TRUE?
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Is there a cheap travel insurance policy which is just medical with high excesses ?
My wife and I are going to Thailand for 72 days in the winter and used to use Revolut Premium which covered for 90 days trips in the past but they no longer do and the higher priced versions only cover 30 days now. The best deal I have found is K2Travel which is around £500 which I am steeling myself for but has all the…
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Learner insurance when accompanying driver has an EU licence
Hello, I'm trying to find a learner insurance for my son so that he can practice driving with me in the family car. Now, I have an EU driving licence and that seems to be a major issue. Naively I thought that it would be fine as the gov.uk website states that, legally the accompanying driver may hold an UK, EU, or EEA…
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What counts as declined / cancelled insurance?
Some background: I had a DG10 driving conviction a couple of years ago. I went through a few online applications for car insurance and had a few insurers say they couldn't quote before finding one who would (a specialist insurer). Secondarily I was a named driver on a friends driving policy and when it came up for renewal…
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Building insurance husbands name
Hi, our house is solely in my name as as I had the property before we were married. My husband has lived here over 10 years. The buildings insurance needed renewing and I left it to my husband who has done it in his name. This is not a problem to be, however will it be a problem if we ever need to claim as the title to the…
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Accidental Life Insurance
Hi all. Mt Dad died last year and had prepared me for the things I needed to sort when he passed. As he died as a result of a fall, the inquest ruled Dad's death as an accident. He took out many policies but wasn't very good at keeping a paper trail. I have looked on the internet and found companies such as uar.co.uk who…
