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List of delayed flight claims for the same flight
I am getting close to a court date with Thomas Cook. I know they have paid out already for someone that was on the same flight and even have the court ruling for that case. I know this doesn't necessarily mean I will win my case. However I would like to know how many other cases there have been and the outcomes as I will…
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Flight diverted due to bad weather - 7hr delay
Hi Not sure if I'm on the right board but seemed more appropriate than the main board. Flew with Ryanair yesterday and due to bad cross winds we had two failed landing attempts before being taken to Valencia instead. Totally understand why this had to happen and bad weather can't really be helped. However on arrival at…
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Flight delay - how long for the airline to pay
I was recently delayed over 5 hrs on a recent trip with small plant airlines and they have agreed to pay the compensation for this which is great. The question I have is that they have said this will take anything up to 20 weeks for them to make the payment into my account which seems rather long. Is there a time limit on…
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Flight Cancelled BA to New York
Hi I have had a 9.40 flight cancelled because of bad weather in New York, I called up and we have been moved to a 2pm flight the same day assuming that flight doesn't get cancelled as well would i be entitled to compensation? Thank You
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Hotel compensation due to cancelled flight?
EasyJet cancelled our flight from Bristol to Tenerife on 1.3.18 because of snow - other flights were still operating that day. We hadn't left for the airport & we subsequently rebooked our flight at no extra charge - no quibble with EasyJet. Our hotel's cancellation policy was "non-refundable" - they refused to refund or…
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Flight delay and seat booking
Hi flight guys. I have a question and am hoping folk on here can help. I was part of a party of 4 recently flying from Manchester to Heathrow then on to New York. The internal flight was with BA then the transatlantic stretch with American Airlines. This was on a shared flight agreement so the AA stretch was technically…
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Flight Compensation- Czech airlines
I was due to fly from Birmingham to Prague at 1730 on 2nd March with Czech airlines but the flight was then postponed until c2230 and was then later cancelled. We were told to return to the airport the following day. Updates were infrequent but the airport twitter feed confirmed that the airport runway opened back up at…
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Outward Flight Cancellation
Hello but I wonder if you can help me? I am very upset with my party’s booking management from Travel Republic. We booked a package holiday and were flying to Alicante on Friday 2nd but the flight was cancelled. After calling Travel Republic, we were given the option of a full refund or to rebook another holiday. We chose…
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Cancelled flight but re-routed - can we claim?
We were due to travel Manchester - Newark - Chicago - Bozeman with United Airlines. Our flight from Manchester - Newark was cancelled when we got to the airport due to a mechanical problem (we have this in writing from United). United gave us train tickets to get to Heathrow for a later flight to Newark with onward…
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Flight cancelled no reason given
I've just had flights with IcelandAir and Air Iceland from London to Kangerlussuaq in Greenland cancelled, no reason given. The agent is saying there is no possibility for rerouting, and I indeed I can't find any other flights on search engines. The agent says I can get a refund but understandably I'm not very happy with…
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Resolver success - Qantas cancellation
Thanks to the Resolver template, 2 x 600 euros received from Qantas within a week. This flight was cancelled at check-in. It was for Technical reasons, and we were given a day room & meals, and put on alternative flight with another airline 8 hours later. Thanks to MSE, Resolver and Qantas for making it all work smoothly.
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ASL France delayed flight claim - what next?
We submitted a claim form to ASL France for a delayed flight which we took from Aberdeen to Mallorca in September. We received correspondence back that we are entitled to 400 euros each and was asked to provide bank details/sign a 'acceptation' form. I received a confirmation email back to say that our forms had been…
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Is the compensation adequate?
Complex case so other threads not comparable but wondering if Air France have made a reasonable offer. Advice would be greatly appreciated! Booked business class seats from Manchester to Montevideo (long haul). All flights were booked direct with Air France and did not state any change of airline. Manchester - Paris was…
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One hell of a trip! (compensation query)
Hi, apologies for the long post but... I have recently come back from a weeks holiday that has put me off travelling abroad for some time... We booked flights to NYC with a stopover in Iceland on Expedia (and flew with airline Icelandair). The flight was from Birmingham to Iceland where we were going to spend 2 nights and…
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Flight Right Calculator data
Who puts the information on the Flight Right Calculator site recommended by MSE for checking historical flight delay? My daughter's flight way back in November 2013 was due to arrive in Cancun at 14.10hrs but sat on the ground at Gatwick for almost 5 hours. The site shows a 'presumably' scheduled arrival time of 20:25hrs,…
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MSE News: Flight cancelled due to WW2 bomb?
More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found. If you were due to fly, here are your rights...Read the full story: 'Flight cancelled due to WW2 bomb at London City Airport? Here are your rights' Click reply below to discuss. If you haven’t already, join…
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Where do I find the official cause of delay?
Where do I find the official cause of delay? I was thinking about contacting airline but weren't sure if they'd be honest as it's about claiming. Any help would be appreciated.
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Need HELP - Struck betweenUnregulated AIRFAIR & AI
Claim Compensation Companies are meant to help you relieve the stress and avoid being ripped off by airlines. However my recent experience raises concerns on the trading standards and being transparent to customers prior to any claim start by Airfair Compensation Ltd. We used to see it previously with PPI claims, bank…
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Using the European Small Claims Procedure
Can we have a separate thread for this? I've waded through 15 pages of the Ryanair thread to try to find out how to claim. Maybe people who've used it can contribute here? In my case, I need to use it to get Iberia to acknowledge a judgement in my favour from AESA, the Spanish regulator. My delayed flight was from Madrid…
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Delay compensation on flight originating in Spain
My flight was from Gatwick to Panama City via Madrid. It was the second leg from Madrid which was delayed, but all the UK claims companies I've contacted* are unable to deal with flights such as mine, which didn't take off or land in the UK. The company I found in Spain which was representing me, has gone bust, so I need…
