P&O compensation

davep12345

All,

I have been offered compensation from p&o ferries for a recent crossing which ended up with us travelling later than originally booked.

So they have offered £40 off a future booking.
It's unlikely I will be booking a ferry again, so I cant really use this compensation offer.

What are my rights on this situation ?

Can I insist on a cash refund from P&O or must I accept the discount they have offered ?

Thanks in advance

BoGoF

If this was a goodwill gesture then you don't really have any rights and can't insist on anything. Nothing to stop you asking however.

Caz3121

section 7
http://www.poferries.com/en/terms-and-conditions

Alan_Bowen

Clause 7 is clear, they pay in vouchers unless you ask for cash, so do so!