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Missed flight connection ,, can anyone help ?
Hi . I was flying on the 5th of September 2018 to Heathrow from Algiers via Madrid with Iberia airlines ( both flights ), me , my wife , 6 years old boy , and 23 month old twins The first flight was delayed by almost an hour ( no reason given for the delay ) which led to missing the connection flight at Madrid airport ,,…
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Anyone used EU Claim/Bott & Co?
these were highlighted in an article in the Guardian as someone to use to claim on your behalf in exchange for a 25 euro fee plus 27% of the compensation but when you're asked to sign up it's not that straightforward and could end up out of pocket whatever the outcome. here's their explanation:. 1. What do I pay if I win?…
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time of delay discrepancy
I took a screenshot of flight stats on arrival which stated 3hrs 39mins. The flight stats is the same as mine - ie door close to door open. I did it on the MSE online tool and it said 2hrs 49mins Who is right? who do the airlines use? re compensation
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Flight cancelled meaning missed connection
Evening, I was due to fly from Salzburg to Manchester via Dusseldorf this evening however my flight from Salzburg has been cancelled. The airline has sorted new flights for me which include a flight to Dusseldorf this evening, a hotel stay and a flight to Manchester tomorrow. I am aware of my right to €250 compensation for…
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Primera Air Advance Cancellation - my rights
I'd welcome some advice please. I have checked the MSE guide but I am still a little confused. I booked a flight several months ago with Primera Air - an Icelandic company. The flight was due to depart from Manchester arriving into New York (Newark) in August. This evening I have received the following email: Dear…
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Flight delayed from US
I recently travel to Orlando on holidays with my family, my return flight was delayed overall by about 13 hours. I booked through Air France and flew with Delta Airlines. I have since submitted a claim to Air France. This claim was rejected as they have stated that my flight was operated by an non EU airline and outside…
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Triple claim Stobart Air?
First fight denial. Stobart Air then booked us onto another flight later that day which was then cancelled. Booked on another flight 24 hours later but was 4 hours late departing. Can I claim for all 3 ie denial, cancellation and delay? Also the delayed flight landed at midnight in Lyon. Couldn't pickup up our hire car so…
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bags were delayed by KLM...compensation ?
my bags were delayed for 1 day a coupe, months ago by KLM, can i get compensation from them ? this caused me upset in that i needed to buy new clothes etc
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Flight ei3635
Hi all, I've been pursuing a claim with Aer lingus for the above flight since March. The flight was October 3rd 2012. Birmingham to Shannon. I suspect they will just delay until after the six years is up but they have finally responded stating the flight had minimal disruption and isn't eligible for compensation. The delay…
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Thank you stobart air
Thank you beautiful people for helping me navigate the compensation maze. Stobart air paying me over £220 for a 3.5 hour delay to manchester. The flight was just £25 so happy days. I sent to flybe who forwarded to stobart who gave me the refund.
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Easyjet delay/centauro late pick up fee
Hi, I've been impressed by the knowledge on this forum about airline compensation but my situation doesn't seem to have come up before. Out late easyjet flight from Bristol to Alicante was made even later by a technical fault. This got us in a little over 2 hours after the rental car office was due to close and resulted in…
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Thomas Cook delayed flight
Had a 12 hour delayed flight out of Stansted with Thomas Cook in July, raised it with Resolver and they agreed to compensate. First email from them offered me the money as flight vouchers, which I declined. Since then, the last 3 emails from Thomas Cook to my Resolver file, have been computer generated asking for feedback,…
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Flight delayed with Royal Brunei from Dubai to London heathrow
Hi, We recently had a flight delayed over 7 hours from Dubai to London Heathrow? Does anyone in the industry know if I can claim for compensation for delayed flights? We were supposed to take off at 01.50 and land at 06.25 on the 18/08/2018, but eventually took off at 09.30 and landed at 13.30. We are a family of 4. Regards
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Birmingham to Kalamata delay July 8th 2018
We claimed for the 3 hour delay on the flight from BHX to Kalamata on July 8th using Martin's advice and form and were delighted to receive 400 euros each this week ! This has paid for a week in Coru next month . I left a message on Trip Advisor Messenia area forum suggesting that anyone else on that flight who had not…
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Incoming flight delay
Hiya, I ended up with a 4Hr+ delay due to the incoming flight being delayed. This was for a UK to New York flight. I can see that there may be extraordinary circumstances ie. weather, although I was not directly affected. Basically the aircraft has done a USA internal flight and been diverted elsewhere due to bad weather,…
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Wizz Air named the worst airline for UK flight delays - MSE News
Wizz Air had the worst punctuality record of the UK's busiest airlines, Civil Aviation Authority data has shown...Read the full story: 'Wizz Air named the worst airline for UK flight delays' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Expenses as a result of flight cancellation. who is responsible – airline, insurance, credit card?
Please forgive if I am starting a new thread with the question which has been answered already but reading all the existing threads, they all seem to concern mainly flight compensation itself but not the associated expenses.. Here is my travel story.. Me and my friend travelled to New York in April this year for a few days…
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Lightning strike at Stansted airport- compensation?
HI Our Ryanair flight has been cancelled this morning due to a lightning strike on Stansted Airport overnight damaging their refuelling system. Will we be entitled to compensation or does this fall under the "exceptional circumstances" / bad weather clause? Anyone have any experience...
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Cancelled flight-compensation from airline or via travel insurance
We had a flight cancelled on Friday night and were lucky to be able to rebook it ourselves for the following Sunday evening. We have travel insurance and flight cancellations are covered under our policy however I am not sure whether we are obliged to accept the airline's "compensation" figure (yet to be confirmed) or we…
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MSE News: Primera Air cancels transatlantic flights from Birmingham - your rights
New budget airline Primera Air has cancelled some of its transatlantic flights from Birmingham, affecting around 10,000 passengers...Read the full story: 'Primera Air cancels transatlantic flights from Birmingham - your rights' Click reply below to discuss. If you haven’t already, join the forum to reply.
