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Thank you stobart air
Thank you beautiful people for helping me navigate the compensation maze. Stobart air paying me over £220 for a 3.5 hour delay to manchester. The flight was just £25 so happy days. I sent to flybe who forwarded to stobart who gave me the refund.
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Easyjet delay/centauro late pick up fee
Hi, I've been impressed by the knowledge on this forum about airline compensation but my situation doesn't seem to have come up before. Out late easyjet flight from Bristol to Alicante was made even later by a technical fault. This got us in a little over 2 hours after the rental car office was due to close and resulted in…
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Thomas Cook delayed flight
Had a 12 hour delayed flight out of Stansted with Thomas Cook in July, raised it with Resolver and they agreed to compensate. First email from them offered me the money as flight vouchers, which I declined. Since then, the last 3 emails from Thomas Cook to my Resolver file, have been computer generated asking for feedback,…
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Flight delayed with Royal Brunei from Dubai to London heathrow
Hi, We recently had a flight delayed over 7 hours from Dubai to London Heathrow? Does anyone in the industry know if I can claim for compensation for delayed flights? We were supposed to take off at 01.50 and land at 06.25 on the 18/08/2018, but eventually took off at 09.30 and landed at 13.30. We are a family of 4. Regards
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Birmingham to Kalamata delay July 8th 2018
We claimed for the 3 hour delay on the flight from BHX to Kalamata on July 8th using Martin's advice and form and were delighted to receive 400 euros each this week ! This has paid for a week in Coru next month . I left a message on Trip Advisor Messenia area forum suggesting that anyone else on that flight who had not…
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Incoming flight delay
Hiya, I ended up with a 4Hr+ delay due to the incoming flight being delayed. This was for a UK to New York flight. I can see that there may be extraordinary circumstances ie. weather, although I was not directly affected. Basically the aircraft has done a USA internal flight and been diverted elsewhere due to bad weather,…
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Wizz Air named the worst airline for UK flight delays - MSE News
Wizz Air had the worst punctuality record of the UK's busiest airlines, Civil Aviation Authority data has shown...Read the full story: 'Wizz Air named the worst airline for UK flight delays' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Expenses as a result of flight cancellation. who is responsible – airline, insurance, credit card?
Please forgive if I am starting a new thread with the question which has been answered already but reading all the existing threads, they all seem to concern mainly flight compensation itself but not the associated expenses.. Here is my travel story.. Me and my friend travelled to New York in April this year for a few days…
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Lightning strike at Stansted airport- compensation?
HI Our Ryanair flight has been cancelled this morning due to a lightning strike on Stansted Airport overnight damaging their refuelling system. Will we be entitled to compensation or does this fall under the "exceptional circumstances" / bad weather clause? Anyone have any experience...
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Cancelled flight-compensation from airline or via travel insurance
We had a flight cancelled on Friday night and were lucky to be able to rebook it ourselves for the following Sunday evening. We have travel insurance and flight cancellations are covered under our policy however I am not sure whether we are obliged to accept the airline's "compensation" figure (yet to be confirmed) or we…
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MSE News: Primera Air cancels transatlantic flights from Birmingham - your rights
New budget airline Primera Air has cancelled some of its transatlantic flights from Birmingham, affecting around 10,000 passengers...Read the full story: 'Primera Air cancels transatlantic flights from Birmingham - your rights' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Ferry Cancelled Twice
Sorry if this is in the wrong place but a search for ferry cancellation doesn't bring me any results. Anyway. We booked a holiday in France and our travel through Irish Ferries. Shortly before we were due to travel they told us our homeward bound ferry from France to Ireland was cancelled and the only alternative was to…
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Please put your query on the relevant airline thread
As the title suggest, please put your query on the relevant airline thread or the gneral compensation thread, rather tham making your own new thread. There have been at least 20 new personal threads in the padt week alone. Personal threads make navigation and searching difficult for all users. Ineveitably your thread will…
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Emirates Missed connection at DUBAI
GOD I am LIVID!!!, Emirates are refusing to payout compensation because they are hiding behind some loop hole about how their airport is outside the EU and my connecting flight was flying outside the EU, even thou it was the flight from BHX that caused the missed connection and me reaching my final destination a whole 17+…
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To Take a Refund or not To Take a Refund
When should you take a refund?
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FAQs to Flight Delay Compensation queries - please read before posting
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Historical Data for Flights
Hi All. I am about to claim some compensation for a cancelled flight on the 25/6/18 my return journey of my holiday from Prague, when I remembered that the outward journey on 15/6/18 was delayed. We arrived at our final destination 5hrs late but I'm not sure how late our actual Airport (Budapest) arrival was. I'm pretty…
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MSE News: Ryanair to speed up paying valid claims
Budget airline Ryanair has pledged to pay flight delay compensation to customers within 10 days, rather than its current 28 day target...Read the full story: 'Ryanair to speed up paying 'valid' flight delay claims' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Claudia Wegener v Royal Air Maroc SA
(Apologies if this has already been reported, but I could not find any references to it when I searched this board.) European Court of Justice, C-537/17 On 31 May 2018 the European Court of Justice (ECJ) issued a decision regarding the scope of Article 3(1)(a) of EC Regulation 261/2004. The Facts Claudia Wegener booked a…
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Primera Delayed Flight due to Flight colliding with another plane
Hello Martin Lewis, Myself and my friends recently booked a holiday via ‘On the Beach’. Going was great, everything was as it should be, however upon travelling home, things went very wrong. (please see e-mails of what happened below). The complaint we followed as per the flight operator, however (as per the below e-mails,…
