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Luxair compensation?
Hello all, I'm not usually one for claiming for the sake of claiming but thanks to a Luxair cancellation I missed an evening with my family (I work in another country so hadn't seen them in weeks), so I feel I deserve to be compensated. The flight was cancelled less than an hour before take-oiff and I was re-routed through…
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disruptive passengers - v long delay
Hi , so we departed Hurghada sun night to bham. Tc flight lots of security checks , but a somewhat intoxicated couple were allowed onto the flight ,allegedly they were in an intoxicated state when they got on the coach and continued to drink at the airport. They boarded the flight and after about 2hrs they started being…
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flight delay compensation and small claims court
I would be grateful for feedback on the following. I have an issue with IBERIA refusing flight delay compensation for 6 hour delay on flight from Madrid to Panama. After trying to get answer from them and after sending Notice Before Action letter to which they did not reply, I initiated claim though MCOL. The claim was for…
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Emirates refusing flight delayed claim
I need to raise a claim for delayed emirates flight from London Heathrow to Islamabad. The flight was transit through Dubai and the first leg of the journey (London-Dubai) was delayed by more than 7 hours, that caused the second leg (Dubai-Islamabad) flight to be missed which caused a long wait on the Dubai airport. I…
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Delay compensation claim rejection (birdstrike)
We we're delayed 17hrs on 15/04/19, filed a claim as soon as we got home and apart from the auto response had nothing from the airline untill this week stating that birdstrike was the cause therefore no compensation. How do I find out if they are telling the truth, otherwise the airlines can say this everytime they have…
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Airport staff strikes - Spain
Following on from an article on the main board. Airport / Ground Staff are due to go on strike across Spain from Sunday 21st April. Some articles report a one day strike, others have said its an indefinite strike. I believe originally it was an indefinite one but may now have been scaled back to 24hours all going well but…
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Aviation ADR - no response after 90 days
My Ryanair flight last June was delayed by over 3 hours. Ryanair accepted my claim and I am due c£440. They emailed me to say they would send me a cheque but got 1 digit wrong in my address. After weeks of frustration with the Ryanair portal; I contacted the Aviation ADR portal. On 31st October they accepted my complaint,…
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Baggage Delay
I'm wondering where we stand on this.. Took a flight from the UK to (Amsterdam)(Singapore) Sydney. We arrived on time in Sydney but our baggage hasn't. We've been told they can deliver it to the hotel we're booked in to (for 1 night) on tomorrows flight when it comes in which will (hopefully) have our luggage. Now. as…
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Flight cancelled twice
Hi can anyone tell me if I am entitled to two lots of compensation. Due to fly on 21st, flight took off but had to land due to a technical fault. Flight rebooked for 22nd, this flight was then cancelled due to flight crew being out of hours. We have received one offer of compensation in line with the EU regs but am…
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United Airlines delayed take off, resulted in missing connecting flight-disabled passenger
Hiya, I've had a quick look to see where to post this, but I haven't found a thread for United Airlines, or a thread to help answer my query. I recently took annual leave in December and travelled from LHR to LAS with my mother and brother, with United airlines. The flight was on the 14th of December 2018. There was meant…
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No compensation for cancelled US flights to Europe?ne
OH has been in Memphis. Last night flew to Charlotte to catch connecting flight to London. All flights confirmed. Arrived on time in Charlotte. After waiting 1.5 hours were told that pilot had phoned in sick and airline had been unable to find a replacement. Flight cancelled. Would have to wait and book onto next flight in…
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Flight delay information from 2014
Hi I have been made aware that I can claim compensation from a flight that was delayed back in 2014. I have the flight number but cannot remember how long the delay was (it was at least over 3 hours). Is there anywhere I can check this information that doesn't cost any money? Any help greatly appreciated. Many thanks…
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Flight Compensation - Documentation to get sent compensation
I used the template letter and wrote to the airline who have said they'll pay me (and travel party) compensation for our flight delay but they have asked for the following in order to pay out: 1) copy of passport for each adult 2) bank details for each adult 3) copy of child's passport, marriage certificate of parents and…
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Flight compensation after no deal Brexit
So...if we crash out i’m guessing that the compensation due under EU rules won’t be anymore? Does anybody understand this better then me? Flight was cancelled last summer, after months of the EU based airline fobbing us off I finally put the complaint in to the adjudicator a few weeks ago. I’ve heard nothing at all. Are…
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EU261/2004 delay compensation for an infant
What is the settled law about compensation for an infant where the airline has charged a fee often called a registration fee, as against a ticket charge? The last case I have seen reported is one in early 2017 where Judge Pearce in Liverpool County Court found an infant was entitled to compensation under European flight…
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China Southern Flight Cancelled
Hi Everyone, I'm a newbie here. I'm trying to claim compensation for a Birmingham to Melbourne flight from 2015. The ticket was bought from Lastmin**te. com and was a mixture of Air France and China Southern - they're in Skytrain together. BHX to Paris and Paris to Guangzhou (Canton), all AF, went to plan but when I…
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24 Hour Delay - Lastminute at Fault
Good morning, So my case is a little unusual. I won't go into the full back story and how terrible Lastminute.com have been since I initially bought the ticket from them because it is their latest error that is the most important. I bought a ticket through Lastminute with Air France from London to El Salvador. The last…
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Brussels Airline Refusing to pay missed hotel and tour (EC 261/2004)
Hi, I recently made a claim under the!EC Regulation 261/2004 for a delayed flight with Brussels airline. Quick summary:!! Flight number: SN 2048! Departure airport: BHX! Scheduled departure time: Thu 7/03/19 17:30! Arrival airport: Leonardo da Vinci International Airport, FCO Actual Arrival into Brussels: 01h15 on 8th…
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Denied boarding on cancelled flight's replacement. Can I claim?
To simplify a long-winded situation, my flight was cancelled due to a fault. The airline put us up for the night with a meal and promised we could board the next available flight in the morning. The flight was Stansted to Dundee. While checking in we were denied boarding to the morning flight due to the plane being full.…
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Jet 2 Flight Delay Query
I claimed for compensation due to my flight from Dalaman to Manchester in September being delayed for 2 whole days. I have received a reply saying the original delay was due to the aircraft being late into Dalaman (from the UK)whilst operating the preceding rotation which was due to an engineering issue and a medical…
