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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Thomson
For 3 years I’ve been trying to make a claim with Thomson when my flight was delayed for 21 hours, it was group booking & at the time we were told to make individual claims, Thomsom Agreed that compensation was due they asked for address details etc, but had nothing since, started to escalate my claim but now they have…
Tui Flight cancellation
Ive been advised today that our flights in September to turkey, part of a package holiday have been cancelled and an alternative is offered 48 hours later. They have offered us £250 each as a good will gesture.Is this the best offer we can get, we have to take two additional days leave to cover the changes
madrid avation authority letter still getting nowehere
back in august last year 2018 we had a missed connection from madrid to manchester due to iberia sending us to the wrong boarding gate. Since then i have been battling to get the compensation we are owed. We ended up giving up direct with iberia and were told by the uk civil avation authority that we had to go to madrid…
Flight cancellation compensation
I've been trying without success to get compensation for a cancelled flight from Venice to Birmingham (via Munich) last July (2018). I contacted Lufthansa who told me to contact Air Dolomiti, which I have done several times but no response. I've even tried Bott & Co (complaints company) who've told me: 'Having reviewed…
Alternative Travel Costs After Flight Cancellation
A few friends and I recently had an internal Flybe flight cancelled from the South West of the UK back to the Midlands. Around 4 hours' notice was given for the cancellation with no reason. Flybe simply sent a link with two options: apply for compensation or search for another flight. The next flight was not for another 24…
compensation for cancelled flight for inconvenience
On Wednesday 24th July, me and 4 others were travelling back from Amsterdam Schiphol airport when our flight was cancelled less than 2 hours before we were due to fly due to “fuelling issues”. Over 100 flights we cancelled from Schiphol so we we’re unable to get another flight out that day. EasyJet arranged for the 5 of us…
Enforcement action in different jurisdiction
From advice gleaned from the forums I have been successful in getting a decision in my favour using the Simple Procedure in Scotland through my local Sheriff Court. To be fair it was not always simple! Subsequently I have learnt that as Air France KLM ignored the judgement it was still not resolved. Next step was a signed…
Connecting flight delayed? It may now be easier to claim - MSE News
Passengers with connecting flights should find it easier to claim delay compensation, following a ruling by the European Court of Justice...Read the full story: 'Connecting flight delayed? It may now be easier to claim' Click reply below to discuss. If you haven’t already, join the forum to reply.
BMI Compensation
Hi This question is hopefully not a stupid as the title suggests. I booked a flight with Lufthansa from Bristol to Munich (going in about 10 days), the carrier for which was BMI as it was a codeshare. Lufthansa have now rebooked the trip (they have not actually officially notified me of the original flight cancellation, I…
How do I search for AA delays thread?
I did not want to start a new thread but how do I find the American Airlines delay thread? First time yesterday I had a four hour delay from Chicago into London, plane had to be replaced. Guessing that because it was AA into UK not covered by any of the EU rules. So wanted to read the thread to see other peoples…
Interesting case re delay on connecting flights
Much has been discussed on here re situations where first flight was on time but second flight, generally outside the EU and potentially on a different airline would/should be treated Interesting case here - https://curia.europa.eu/jcms/upload/docs/application/pdf/2019-07/cp190095en.pdf I wonder whether this will result in…
Flight Cancelled and New Flight from different airport
Hi. I was travelling from LTN to a non-EU destination more than 3,500km away. The airline then transferred me to another flight later on the same day from LHR with an arrival time of more than 4 hours delay. What is the calculation of compensation due under these circumstances?
Claim company charge me with fees for no service
Dear all, In case of flight delay I was told that we were entitled to claim for a delay. Unfortunately, while submiting a claim I was online and added all flight details to an online claims company I came across (AirHelp and 3 more). The fastest resolution came from AirHelp and I was charged for this servis paying fees.…
Can I Claim?
Hi, My flight home from Turkey was cancelled for 24 hours and my question is.......I did not have enough vital medication with me to cover the cancelled flight and as a consequence I went into a bit of cold turkey and was quite ill for the day, am i allowed to "claim" anything for this off the airline at all? Many thanks…
Lied to
Hi everyone. Can I have your thoughts on the best course of action cos my flight problem falls between threads? I was told last Friday that my plane had been taken out of service and I was offered a flight at midnight the same day from Manchester (my original airport) but then I would lose a days holiday or fly from…
Tarmac Delay Luton Airport
Trying to find out for my parents if they can claim any compensation. Flight from Sorrento took off as scheduled and due to land in Luton approx. 7.30pm. Plane landed as scheduled but then held for several hours just off the runway. Reported to passengers as issues with ground staff not being available so they were not…
Confused - flight cancellation compensation
Hi all Newbie here - I have tried to read and understand the Easyjet Flight Delay compensation guide and started to fill in the separate Easyjet Compensation Claim on the MSE site. I get as far as filling in the five steps and then it says "Submit Your Claim". However, if I do so, is this just the start of the process?…
Flight cancellation advice
I have holiday booked to India and flying via Air Astana end of July. 3 days back I received email from airline that my connecting flight from Nur Sultan (kazakhstan) to Delhi ( India ) has been cancelled and there are no alternative flights available near my flying dates. Tickets were booked via a travel agent and I have…
denied compensation, advice please
I was recently returning from New York when my flight was cancelled. Some info for context. My BA flight left the stand and was being tugged back when it hit an Alaskan Airlines plane. My understanding of events thereafter are taken from announcements on the plane. We carried on the taxi way for a while until the plane…
Eurowings Flight delayed/cancelled
After some advice please (apologises if in the wrong area) A mate was/is at Alicante airport this morning (3/6/19) for a flight to Dussledorf then to Manchester The flight was scheduled for 09:45 departure, it was delayed several times until 14:20 before being cancelled at about 15:40 Now is where the advice/help is…

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Flight delay compensation

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