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Phone call compensation?
Apologies if this is covered elsewhere but I did search (both Google and the forum) but was unable to find appropriate information. I have recently racked up a hefty phonebill (£250!) due to a flight cancellation. There were no airline staff at the airport and the only way to progress the issue was to call an international…
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Transit flight missed due to plane circling airport and unable to land on time for tranfer flight
We had a return flight from Ethiopia to Manchester with one stop at Istanbul to transfer to a another plane. The plane had to circle the airport before it could land causing us to miss the connecting flight to Manchester. The FAQ states that air traffic control delays are outside of the airline's control and i, therefore,…
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Wiz Air Cancelled flight due to fog
Hi folks, Our flight was cancelled from Burgas in Bulgaria to Luton due to fog. By the time we got through to the booking peeps on the phone to rescedule the only option was 1 week later from Burgas or a flight from Skopje in Massadonia 24 hours later. Having no spare medication or clothes we opted for Massadonia. I asked…
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Flight Delay Help - British Airways
Hi all, Need some advice as I've hit a brick wall with regards my compensation claim. Back in August, flying back from Cyprus to Gatwick, I was delayed 14 hours (11.40pm flight changed to 1.30pm next day), with my partner and 2 toddlers (aged 1 & 2). I was told at the time that the previous flight over ran and therefore…
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BA flight change
Anyone know ? Flight changed in April 2020 by BA causing extra night in destination and overnight in LHR pre flight due change of timings on booking . BA say tuff given more than 14 days notice so no claim for accommodations pre or extra night ?? Is this right .
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Flight Cancellation - Any help please
Any help would be greatly appreciated. I booked return flights for next year to Prague, flying out with Jet2 and returning with Czech Airlines. Czech Airlines have cancelled my flight, and Expedia are only willing to offer a refund for this flight (not the Jet2 one) with no offer of an alternative flight. I have looked and…
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Air Europa delay AEA238
Hi On the 06/09/19 My wife and I were booked through TUI to fly out to Mallorca on air Europa flight. We were delayed in excess of three hours waiting for the plane to arrive in the uk. We and other passengers were allocated 5 pound meal vouchers for the inconvenience however we have decided to attempt to claim for the…
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Thomas cook compensation vouchers
Hi we were delayed in 2018 with thomas cook they gave us £900 in travel vouchers i used these vouchers against a future holiday with Thomas cook. Sadly this holiday was cancelled due to thomas cook going into administration. The caa say that they wont reimburse travel vouchers. Just woundering if there is a way of getting…
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Problem with a Flight Delay Company - How do I Escalate?
Slightly odd one this but would appreciate some help. TLDR: How do I escalate against a compensation company that said I had a confirmed compensation amount in May 2017 but still have no money? My wife signed up to use a company delayedflights.com in 2017 to pursue compensation for delayed flight (with Air Transat). She…
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Flight Cancellation labelled at scheduled change
I booked a flight for peak ski season to zurich and eurowings have sent me a flight scheduled change for my flight which i cannot make. I booked the flight a year ago and i understand that the slots have just been confirmed but the company has changed the day of the flight and the flight number. This shows that the flight…
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Advice on letter to Ryanair
We had flights cancelled due to cabin crew strike in July 2018. Did online claim which was rejected. Started case with Aviation DR but Ryanair stopped dealing with them. Srarted case with Resolver that was escalated to AESA (flight originated in Spain). AESA court assessment ruled that Ryanair's reason for not paying, i.e.…
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Tui Manchester
4.45 flight today from Man to Ibiza delayed due to repairs being needed! They say the new time will be 7.30 this evening, 2.75 hours they hope! [IMG][/img] free photo hosting It's possibly a storey! 6.50 we got a last call for boarding, 15 minute walk from cafes back to A4. Then at 7.15 announced that the engineer working…
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Condor Airlines
Hi, new to this so unsure if I'm posting correctly! I had flights booked with Condor to Kuala Lumpur. This being a stop off en route to Australia where I plan to spend a couple of months. Due to the Thomas Cook problems, Condor have had to re arrange my flights. They have brought forward my first flight from Manchester to…
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Delayed Swiss Air connection
I flew from Cape Town to Manchester last week, connecting in Zurich. The ticket was a one-way flight issued by Swiss Air with the CPT-ZRH leg on Edelwiess Air (codeshare with Swiss), 45 minute connection in ZRH followed by a Swiss Air flight to MAN. Unfortunately, the CPT-ZRH leg was delayed by about 30 minutes because of…
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Delayed on tarmac and missed flight
I have never had need to claim compensation but have done so via the BA website today and I’d like to put the details out for experts to see whether people with more knowledge think about it. As it stands BA could give me some waffle and I wouldn’t know whether or not to believe them. I was flying on an Avios flight from…
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KLM claim adverse weather
My first ever post so apologies for such a long rant On 4th Sept 2019 our flight KL960 from NCL to AMS was delayed and we missed our connecting flight KL617 to Boston When we checked in at NCL at about 10.30am ( the scheduled departure of KL690 was 13.15) we were told that already our flight was showing a 20 minute delay…
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Airlines blaming each other???
Our daughter flew with Delta from Heathrow to Raleigh-Durham in the US. The flight changed at JFK and Delta contracted Virgin to fly her on the Heathrow to JFK leg. She paid Delta and not Virgin. Just before landing she discovered that Delta had cancelled the 2nd flight to Raleigh-Durham. She was told by Virgin cabin crew…
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Connecting flight delay and declined flight to alternative airport
I was flying from San Diego to Leeds via LAX and LHR, but the flight left LA late because they had to let someone off the plane ‘because they weren’t feeling so well’ (announcements words not mine). Coupled with few loops around London before touching down at LHR meant we touched down an hour late. This meant I missed my…
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Lufthansa connecting flight
Due to being a Thomas Cook casualty, I ended up booking connecting flights Heathrow to Munich with a fifteen hour stopover (in Munich) and then onto Antalya (for myself and three children). I booked a hotel in Munich centre (to arrive late evening) and planned to go to the Nazi Museum (plus see Munich centre) the next…
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Italy Strike
Hi all, We were due to fly back from Verona yesterday on Easyjet, however due to the strikes in Italy our flight was cancelled. Checked on the app about an alternative and it wasnt until the following Thursday 6 days later. Phoned them up and they said the same. Wait 6 days or look for another airline. As the flight…
