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Which flight do I claim for? Cancellation or delayed?
LangersLucy
Posts: 1 Newbie
Hi, I’m a newbie so go gentle!
We recently had a flight from LHR-JFK cancelled within an hour of take off, we were a the gate. Do we make a claim for this flight OR the flight we were transferred to? The LHR-EWR flight was due to depart at 10.45 which went tech whilst we were sitting on the tarmac and actually departed at 15.22 (landing 4 hours and 10 mins after scheduled to). Looking for any advice, thanks in advance.
We recently had a flight from LHR-JFK cancelled within an hour of take off, we were a the gate. Do we make a claim for this flight OR the flight we were transferred to? The LHR-EWR flight was due to depart at 10.45 which went tech whilst we were sitting on the tarmac and actually departed at 15.22 (landing 4 hours and 10 mins after scheduled to). Looking for any advice, thanks in advance.
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Comments
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The outcome should be the same at 600 Euros each unless the reason for the delay was outside the airline's control, so I would start a claim for a delay. Did they tell you the reason, if it was weather-related then it may be slightly more difficult?0
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