jet2 flights

jaxzzy

hi martin how do I claim against jet2 for flight cancellation as I can not find them on the list when you go with resolver could you please help me with this problem thank you 

Browntoa

Did they cancel the flight

Did you cancel the flight.

When was the flight ? 

jaxzzy

yes they cancelled flight and rebooked us the next day we missed a day of our holiday some told us we could get compensation

Caz3121

you have not answered when the flight was....compensation may not be due (we are not currently in normal times).
How far in advance was the flight cancelled? was this a flight only or a package holiday? 

jaxzzy

my flight was supposed to be 24th feb at 12.00pm but got cancelled  did not fly due to sand storms eventually flew the next day at 8.00 am 

jaxzzy

we got told on sun the 23rd not to go to the airport for our flight on the 24th then got email later that day letting us know we were flying the next morning at 8.00am 

Caz3121

jaxzzy said:

my flight was supposed to be 24th feb at 12.00pm but got cancelled  did not fly due to sand storms eventually flew the next day at 8.00 am 

I am guessing Jet2 will call extraordinary circumstances meaning no compensation due
https://etenerifeholidays.co.uk/news/canary-islands-airports-closed-due-to-bad-calima-weather-and-sandstorm
it does appear other airlines were operating....what do EIclaim and bottonline say regarding your flight?

Alan_Bowen

There is no compensation payable if the reason for the delay was the weather, that is clearly outside the control of the airline. You can check by putting your flight details into eu-claims.com but it's not looking good