We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Stopover delay

Options
My wife is due to fly to Manila on 23 Jan with a codeshare BA to Hong Kong - 5 hour stopover then Dragon (Cathay Pacific) Hong Kong to Manila, We have just received an email rescheduling the Dragon flight by 5 hours and 40 mins (21:50 to 04:30). This now means the stop over has increased to 10:40. The journey is all on one ticket. Is she entitled to a hotel for the stopover and what other rights/compensation is she entitled to? Thanks in advance for your comments.

Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Almost certainly.
    If the whole journey is booked on one ticket, the airline are obliged to provide a hotel and food/non alcohol drinks.
    Compensation of euro600 maybe due, depending on the reason for delay.
    The claim is against the airline providing the first leg (BA?)
    The Gahan case is your legal starting point.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • bagand96
    bagand96 Posts: 6,525 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you spoken to BA? The reschedule notification will have been automated. Call them and say you are not happy with the new schedule and see if they can reroute your wife.

    Have a look on BA website first to see what routes are offered.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.