-
flight delay compensation strategic airway
Hello there I booked a holiday with a travel agent on 15th may 2012 for travel 16th may2012. Form of payment:credit card visa. Airline :strategic airways Delay:24hours due technical reasons. Strategic airways went bust in May2012. I know it's a little late but do I have a claim and if so how do i take it further? Many…
-
Bumped off flight
Quick and hopefully easy question for you..... My flight from Glasgow to Las Vegas was cancelled and I was offered €600 to fly out the following day from Manchester. Is this €600 only for being bumped and am I also entitled to claim in the usual way for delayed compensation? Other passengers who flew from Glasgow the…
-
Query re missed connection
Does anyone know how I find out what time my flight actually Landed if it was a delay. As a family we recently travelled Boston To LHR then we missed connecting flight to Manchester I am not sure if the airline will view this as we didn’t make In 60 min (totally ridicolous for Heathrow!) or If was slightly Late and this…
-
Flight could not land turned
Wondering is I am intituled to compensation. My BA flight was unable to land in Grand Cayman (bad weather) and as a consequence turned back and landed an hour later in a new airport (Nassu in Bahamas). I had to wait for 3days before I could remind my journey as BA only fly to Bahamas on Sunday Monday and Thursday. Ok I was…
-
Claiming for late departure
Just wondering is it best to rely of the Airlines system or go through one of the many sites that are available online ?.. & any particular site that some would suggest ?? Cheers ..
-
Offered vouchers, requested cash, what next?
Hi, I have been offered Wizz Air vouchers for a delay but responded that I want cash not vouchers. Is there any time frame (legal or not) for them to respond? The offer for vouchers was on the 30th April 2018. Obviously they acknowledge that I am due compensation because of the delay. How long should I wait and what should…
-
Weather Cancellations
If a flight is cancelled because weather has affected the airline but not affected the city where your flight is departing, is that a good reason for refusal or is that available to appeal?
-
Dont even know where to begin
Was supposed to be flying out today from Bristol to Budapest Via Brussels. Bristol was 10.35-12.50 Brussels (BMI) and then connection was 15:15 Brussels to 17.05 (Brussels airlines) landing in Budapest. No notification until check in that the connecting flight from Brussels to Budapest has been cancelled because of…
-
ASLFrance
We were delayed last year for 25hrs as a member of the airline staff backed into the landing gear which made the plane unflyable.when we finally arrived in our holiday a rep from the holiday company have us a letter saying we were able to claim . When arriving back in the UK we went to see the travel agent and they then…
-
How to engage a Spanish solicitor to fight a flight delay compensation with Iberia
Does anyone know how to engage a Spanish solicitor to fight a flight delay compensation with Iberia. Because my flight from Costa Rica to London involved a connection via Madrid I had to go to the Spanish aviation authorities. They have ruled in my favour but Iberia are refusing to pay. All the flight compensation delay…
-
Primera cancelled return flight on 22nd June 2018
Hi all, I had flights booked from Birmingham to New York to leave on 22/06/18 and return on 29/06/18. We've had an email saying our flight 29/06/18 has been cancelled due to a delay in delivery of an order of airplanes from Airbus. We have decided to ask for a refund and book a new flight with Norwegian. This is because…
-
Emirates compensation Release/ Discharge Agreement
Hi All, After a lengthy battle with Emirates to claim EUR600 compensation for a delayed arrival due to a missed connection, they have finally agreed to pay following the Supreme Court decision recently. As part of the settlement, they have asked me to sign a release and discharge agreement (I have reproduced it below). I…
-
3 cancellations in a row and 2 airlines - how does the claims process work?
We've just had our 3rd flight cancelled - argh. Apparently all due to exceptional circumstances so we will only be able to claim expenses but it is getting a bit complicated. 1st flight with Ryanair cancelled 1h before departure at 7.30am; rebooked for 8pm with eurowings - expense travel to and from airport, parking, new…
-
Easyjet vs Ryanair: flight delay compensation
In the great snows of early March, Bristol Airport was shut down, my Ryanair flight home from Malaga to Bristol was cancelled and I was stranded for 3 days in Spain. Whilst that portion of the flight cost was refunded by Ryanair, I had to pay out several hundred pounds more to find my way back home (Ryanair themselves…
-
Query on Flight delay compensation
Can anyone advise me? My sister and I were on a China Southern Airlines flight to Bali and we had to change planes (using the same airline) at Guanghou in China. Our flight from there to Bali was delayed 10 hours and the airline say I cannot claim compensation as the flight started from China to Bali. The delay impacted on…
-
Flight delay
Wonder if anyone can help me please? Home today after a 23 hour delay. So firstly how can I find out why the delay happened? I know what the pilot told us today, but forgive me I'm sceptical. Secondly I've looked on EU.claims. and it's telling me were not entitled to compensation!! Think it might be because the flight…
-
Claim for extra night accommodation
Ryanair has changed our return flights from Tenerife from 13 November 08.00 to 14November 15.00. We have accepted these. However it means we had to book another nights accommodation. Can we claim back the cost of this extra night.
-
Outside airline's control or not
Came back from Rome to Manchester on 22 May. Flight delayed by approx 6 hours and 25 minutes. Cause was that Rome airbridge operator had damaged aircraft door while putting airbridge into place for inbound flight. This couldn't be fixed so a new aircraft had to be flown over from UK. The initially quoted delay was going to…
-
AC - flight delayed in Lima
We were due to fly out of Lima on 10/5/18 at 01:30am on Air Canada (the flight was to Toronto and then onto London). We boarded the plane and sat waiting to take off but nothing happened. The capt announnced that there was a mechanical fault and they were working hard to fix it; the earliest we could leave was 5am if fault…
-
Blue Air compensation issues
Hi all, We travelled Milan-Liverpool in Oct 2017. That flight was delayed by more than 7 hours due to a technical snag in the aircraft. Blue Air agreed to give compensation of 250 euros per pax by email in Jan 2018. They asked for certain documents to prove that the other 2 pax in the booking (my wife & son) authorised me…
