Comments Needed: Draft Guide to Claiming Flight Delay Compensation

4.7K Posts
Update from 1 November: I have revised the guide, following the Supreme Court's decisions on Huzar and Dawson. I have also updated with some other developments since the Guide was first written.
https://www.dropbox.com/s/w6hmpy5ysxpck6k/Vauban%27s Guide to Claiming Flight Delay Compensation.pdf?dl=0
As ever, happy to take on board any comments and keep revising.
Perhaps it's too much to hope, but maybe this guide might not be needed for too much longer? Here's hoping!
PtLV
Edit: I have fixed the link!
https://www.dropbox.com/s/w6hmpy5ysxpck6k/Vauban%27s Guide to Claiming Flight Delay Compensation.pdf?dl=0
As ever, happy to take on board any comments and keep revising.
Perhaps it's too much to hope, but maybe this guide might not be needed for too much longer? Here's hoping!
PtLV
Edit: I have fixed the link!
0
This discussion has been closed.
Latest MSE News and Guides
Replies
The alleged Ringleader.........
One point -my post 622 has become post 569 on the Ryanair thread after Centipedes departure, if you could edit your link to this.
I'm always auto alerted to the Ryanair thread when new posts arrive- my work there continues....as you have heard, their silly games continue..
Speak soon.
Current known score:-
Dr Watson 35 - 0 Ryanair / Ince and Co
Go to post 622 on the Ryanair thread to read how to sue them safely.
Dr. W: the link I've posted seems to work okay for me - let me know if it doesn't for you.
I have added an extra paragraph on the CAA - how could I have forgotten them? Let me know if you think it is incorrect or unfair in any way:
I also thought I would add at the end a list of resources and external links. Do please offer additions to these:
EXTERNAL LINKS OF INTEREST
THE RELEVANT LAW:-
Regulation 261/2004 – This is the original Regulation, that came into force in early 2005:
http://eur-lex.europa.eu/resource.html?uri=cellar:439cd3a7-fd3c-4da7-8bf4-b0f60600c1d6.0004.02/DOC_1&format=PDF
The Wallentin-Hermann Judgement: This is the European Court judgement from December 2008 that ruled technical problems were not extraordinary, unless they stemmed from causes “not inherent in the operation of the airline” and “beyond its actual control”. It also defined the “all reasonable measures” that an airline must take to prevent delay, even from extraordinary circumstances, as everything short of “intolerable sacrifice”: http://curia.europa.eu/juris/document/document.jsf?text=&docid=73223&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=226657
The Sturgeon Judgement – This is a European Court judgement from November 2009 that ruled that passengers delayed for three hours or more should be treated identically under the Regulation as those whose flights were cancelled. It also reinforced the Wallentin ruling on technical failures: http://curia.europa.eu/juris/document/document.jsf?text=&docid=73703&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=226470
The Eglitis Judgement – This European Court judgement from May 2011 said that airlines must take account of the risk of delay caused by extraordinary circumstances and consequently provide for a certain reserve time to allow it, if possible, to operate the flight in its entirety once any extraordinary circumstances have come to an end:
http://curia.europa.eu/juris/document/document.jsf?text=&docid=82052&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=226994
The Nelson Judgement – This is the European Court judgement from October 2012 which essentially reaffirmed the Sturgeon judgement:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:62010CJ0581:EN:HTML
The Finnair Judgement – This European Court judgement, also from October 2012, ruled that ‘extraordinary circumstances’ resulting in an air carrier rescheduling flights cannot give grounds for denying boarding on those later flights or for exempting that carrier from its obligation to compensate a passenger to whom it denies boarding on such a flight (ie so-called “knock-ons”):
http://curia.europa.eu/juris/document/document.jsf?docid=128005&mode=req&pageIndex=1&dir=&occ=first&part=1&text=&doclang=EN&cid=227374
The More Judgement – This European Court judgement from November 2012 confirmed that the time limits for claimants to claim under the Regulation were determined by national laws on statutory limitation (ie 6 years in England/Wales, 5 years in Scotland):
http://curia.europa.eu/juris/document/document.jsf?text=&docid=130243&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=227186
The McDonagh Judgement – The European Court ruled in January 2013 that even if extreme “extraordinary circumstances” (the ash-cloud from the Icelandic volcano) airlines still have a duty of care to provide for food and accommodation for stranded passengers:
http://curia.europa.eu/juris/document/document.jsf?text=&docid=133245&pageIndex=0&doclang=EN&mode=lst&dir=&occ=first&part=1&cid=228357
The Dawson Judgement (Judge Yelton) – Cambridge County Court ruled in July 2013 that the limitation period for bringing legal action against an airline under the Regulation was six years, not two as claimed by Thomson:
http://www.bottonline.co.uk/wp-content/uploads/2013/09/Judgment.pdf
The Huzar Judgement (Judge Platts) – Manchester County Court ruled in October 2013 that just because a technical problem was unexpected or unforeseen did not make it “extraordinary”, and thus Jet2.com were liable to pay Mr. Huzar compensation:
http://www.bottonline.co.uk/wp-content/uploads/2013/10/179933236-Jet2-appeal.pdf
The Dawson Judgement (Court of Appeal) – The Law Lords ruled in June 2014 that the UK Courts were bound by the More ruling that the Regulation existed outside of the Montreal Convention, and therefore that six years, not two, was the limitation period under English law:
http://www.bottonline.co.uk/wp-content/uploads/2014/06/Dawson%20v%20Thomson%20Airways%20Approved%20Judgment.pdf
The Huzar Judgement (Court of Appeal) – The Law Lords also ruled in June 2014 that, though Judge Platts reasoning was incorrect, Mr. Huzar’s case against Jet2.com was upheld because technical problems were generally inherent in the operation of an airline (the Wallentin test):
http://www.bottonline.co.uk/wp-content/uploads/2014/06/img-611094038-0001.pdf
INTERESTING ARTICLES:-
Travel Law Group Case Updates – From July 2014, commenting on the Huzar and Dawson Court of Appeal judgements: http://www.9sjs.com/assets/files/travel_law_case_update_july_2014.pdf
John Balfour, EU Air Passenger Rights - Focus on Regulation 261/2004 – Written in 2011, it offers an interesting commentary on the Wallentin and Sturgeon judgements:
http://whoswholegal.com/news/features/article/28878/eu-air-passenger-rights-focus-regulation-2612004
Bird & Bird: Denied Boarding Regulations – Are aircraft technical problems “extraordinary circumstances”? – Written in 2009 this article (which no longer appears on the 2Birds website, oddly) offers the view that the Wallentin judgement means technical problems are not extraordinary:
http://www.lexology.com/library/detail.aspx?g=cff38104-f340-404b-aa41-157ca2d7a292
Daily Mail reports on passengers successes:
http://www.dailymail.co.uk/news/article-2338887/Our-victory-thousands-left-stranded-flight-delays-Couples-payout-26-hour-ordeal.html
http://www.thisismoney.co.uk/money/holidays/article-2567703/Man-won-3-200-flight-delay-compensation-Monatch-court-case.html
Current known score:-
Dr Watson 35 - 0 Ryanair / Ince and Co
Go to post 622 on the Ryanair thread to read how to sue them safely.
For 2.0 c) perhaps add 'because six years is the current legal time limit to start Court action in England and Wales (if the airline refuse to pay) but a limit of five years applies if you are going to be using the Scottish Courts.
Can somebody confirm the time limit for Northern Ireland?
For 6.10 perhaps add something to manage expectations about the Court process in that many airlines do not follow Court procedures or Court ordered timelines (not just about the 'bundle' exchange) but some Courts will still let them off without penalty or sanction.
The alleged Ringleader.........
http://db.orangedox.com/GdfSa4xUZdZI5GJadr/Vauban's%20Guide%20to%20Claiming%20Flight%20Delay%20Compensation.pdf
I can still make subsequent changes if folk have further suggestions to make.
Note sure how many "newbies" will actually read this, but at least my conscience is now clear!