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JMC73 wrote: »
Won't go into minor details but following our delay in August I got this reply from British Airways
"Your claim has been refused because flight BA1407 was delayed due to airfield restrictions being in place that were outside British Airways' control. Under EU legislation, British Airways is not liable for a compensation payment in this situation."
Have you heard of this before ? Plus, we were only alerted to EU compensation because a fellow passenger told us en route to our hotel and said he had successfully claimed for the exact same flight twice this year as it is NOTORIOUSLY late!
I have asked them to send it to the flight investigations team, which they say they have. Any advice would be most welcome!
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