-
Flight Compensation Advice - Emirates
Hello, I'm looking for some friendly advice. In December last year we flew from Newcastle to Auckland (via Dubai) with Emirates. Before take off we were told the flight was overbooked and were offered a taxi to Glasgow, to take a flight from there to Dubai, with a short time between landing and the flying out to Dubai plus…
-
Opinions on this flight delay case?
Hello, Last week I was due to fly from Naples to Manchester, changing in Hamburg. Both flights were with the same airline, Eurowings. I missed the connection due to the flight leaving 2 hours later. The pilot said this due to snow in Hamburg delaying the arrival of the aircraft to Naples. It seems "snow" may be ambiguous…
-
The best lost forgotten threads ?
While waiting for my cheque today, I got quite emotional thinking about the role of this forum and how it has evolved over the years.... There's been thousands of threads now CLOSED and since long forgotten, there are two that spring to my mind, perhaps that's because I created them ? It's still amazing that there is still…
-
flightdelayexpert.co.uk not responding
In August 2017 I went with flightdelayexpert.co.uk after them being recommended by a friend to claim for a delayed flight in summer 2016. At first, communication was great and I spoke on the phone and had contact via email with them numerous times. However since October I haven't heard from them after trying to contact…
-
Flight and hotel cancelled lastminute.com
Hi, I booked a flight and hotel through lastminute.com and they cancelled our holiday due to cancelled flights. I received an email saying I would receive an immediate refund. It's been two weeks and no refund. I called them and they said they would refund me once they were refunded by the hotel and flight company (BMI…
-
MSE News: Emirates told to pay compensation
Thousands more passengers who have missed connecting flights with Emirates could now be able to claim compensation after the Supreme Court refused its appeal to argue they were not eligible...Read the full story: ''Emirates told to pay compensation'' Click reply below to discuss. If you haven’t already, join the forum to…
-
List of delayed flight claims for the same flight
I am getting close to a court date with Thomas Cook. I know they have paid out already for someone that was on the same flight and even have the court ruling for that case. I know this doesn't necessarily mean I will win my case. However I would like to know how many other cases there have been and the outcomes as I will…
-
Flight diverted due to bad weather - 7hr delay
Hi Not sure if I'm on the right board but seemed more appropriate than the main board. Flew with Ryanair yesterday and due to bad cross winds we had two failed landing attempts before being taken to Valencia instead. Totally understand why this had to happen and bad weather can't really be helped. However on arrival at…
-
Flight delay - how long for the airline to pay
I was recently delayed over 5 hrs on a recent trip with small plant airlines and they have agreed to pay the compensation for this which is great. The question I have is that they have said this will take anything up to 20 weeks for them to make the payment into my account which seems rather long. Is there a time limit on…
-
Flight Cancelled BA to New York
Hi I have had a 9.40 flight cancelled because of bad weather in New York, I called up and we have been moved to a 2pm flight the same day assuming that flight doesn't get cancelled as well would i be entitled to compensation? Thank You
-
Hotel compensation due to cancelled flight?
EasyJet cancelled our flight from Bristol to Tenerife on 1.3.18 because of snow - other flights were still operating that day. We hadn't left for the airport & we subsequently rebooked our flight at no extra charge - no quibble with EasyJet. Our hotel's cancellation policy was "non-refundable" - they refused to refund or…
-
Flight delay and seat booking
Hi flight guys. I have a question and am hoping folk on here can help. I was part of a party of 4 recently flying from Manchester to Heathrow then on to New York. The internal flight was with BA then the transatlantic stretch with American Airlines. This was on a shared flight agreement so the AA stretch was technically…
-
Flight Compensation- Czech airlines
I was due to fly from Birmingham to Prague at 1730 on 2nd March with Czech airlines but the flight was then postponed until c2230 and was then later cancelled. We were told to return to the airport the following day. Updates were infrequent but the airport twitter feed confirmed that the airport runway opened back up at…
-
Outward Flight Cancellation
Hello but I wonder if you can help me? I am very upset with my party’s booking management from Travel Republic. We booked a package holiday and were flying to Alicante on Friday 2nd but the flight was cancelled. After calling Travel Republic, we were given the option of a full refund or to rebook another holiday. We chose…
-
Cancelled flight but re-routed - can we claim?
We were due to travel Manchester - Newark - Chicago - Bozeman with United Airlines. Our flight from Manchester - Newark was cancelled when we got to the airport due to a mechanical problem (we have this in writing from United). United gave us train tickets to get to Heathrow for a later flight to Newark with onward…
-
Flight cancelled no reason given
I've just had flights with IcelandAir and Air Iceland from London to Kangerlussuaq in Greenland cancelled, no reason given. The agent is saying there is no possibility for rerouting, and I indeed I can't find any other flights on search engines. The agent says I can get a refund but understandably I'm not very happy with…
-
Resolver success - Qantas cancellation
Thanks to the Resolver template, 2 x 600 euros received from Qantas within a week. This flight was cancelled at check-in. It was for Technical reasons, and we were given a day room & meals, and put on alternative flight with another airline 8 hours later. Thanks to MSE, Resolver and Qantas for making it all work smoothly.
-
ASL France delayed flight claim - what next?
We submitted a claim form to ASL France for a delayed flight which we took from Aberdeen to Mallorca in September. We received correspondence back that we are entitled to 400 euros each and was asked to provide bank details/sign a 'acceptation' form. I received a confirmation email back to say that our forms had been…
-
Is the compensation adequate?
Complex case so other threads not comparable but wondering if Air France have made a reasonable offer. Advice would be greatly appreciated! Booked business class seats from Manchester to Montevideo (long haul). All flights were booked direct with Air France and did not state any change of airline. Manchester - Paris was…
-
One hell of a trip! (compensation query)
Hi, apologies for the long post but... I have recently come back from a weeks holiday that has put me off travelling abroad for some time... We booked flights to NYC with a stopover in Iceland on Expedia (and flew with airline Icelandair). The flight was from Birmingham to Iceland where we were going to spend 2 nights and…