-
Package Holiday or Not?
Hi All, My family are due to go in Iceland in April. The trip was booked months ago through Travel Republic. After paying, I was told that our airline (Icelandic Air) had cancelled the inbound flight, so we paid for an additional night. I have now been told that all flights from our chosen airport have been cancelled. When…
-
Wrongfully Denied Boarding
Hi folk, hope you are all well. My girlfriend and I have had an unfortunate experience with Norweigian Airlines recently (not the first time I've had bother with them) and I'm wondering what you guys think about it. So, my girlfriend is a South African citizen and was working in Miami, US on a short term work away program.…
-
Holiday with Expedia-Flybe flight cancelled
Hi. I’m looking for advice as I’m uncertain of our rights. Short break booked through Expedia to Amsterdam with flights via Flybe (to/from Southampton). Yesterday’s (Sun) return flight was cancelled due to the snowy weather. It’s now 16:45 on Monday and Expedia have given us no real detail on when a return flight will be…
-
Snow cancellations. 10 Dec
Flight from France cancelled due to Luton being closed. I have hotel accommodation and new flight tomorrow but will not be able to use my train ticket (non-refundable). I've read the guide, but am not sure if this is 'exceptional' and whether I can get any compensation. Lots of people must be wondering same thing. Can…
-
Stuck between a rock and a hard place...
I had a domestic flight back in January that was delayed for over 3 hours. The flight was with Aer Lingus but booked through Kiwi (third party booker). Over the last few months I've been bounced between the two. Aer Lingus state that they informed Kiwi of the cancellation as these were the only details they had, and Kiwi…
-
Compensation grey area on connecting flight LHR - Goa
Hi folks.. I recently flew with Jet Airways (Indian airline) from Heathrow to Mumbai, then Mumbai to Goa. The Heathrow - Mumbai element was delayed by 24 hours, and we have received the standard compensation that (as the airline was operating under EU regulations, even though they are not an EU based company) were obliged…
-
Am I entitled?
It's been 6 years since I did this, and was a long process, but more straightforward, and I won. This time, flying from uk to the USA (unlike last time), via a budget Eu Carrier. Delayed 4 hours on the way back and just over 2 hours on the way there. On the way back provided with meal vouchers. Some passenger on the flight…
-
Kuwait Airways refusal to make suitable amends
On 6th August my brother and I set off from London to India via Kuwait. The flight left 1.5hrs late, our fellow passengers notified the staff about the connecting flight from Kuwait, which was scheduled to leave 35 minutes after our original landing time. The staff reassured us that the connection would wait for us knowing…
-
How to claim for Connecting Flight?
Hi I flew from Manchester to Amsterdam to Tallinn yesterday. There was thick fog at Amsterdam and the flight from Manchester was delayed by an hour, but the flight from Amsterdam to Tallinn was delayed by about 3 hours and 50 minutes because of the weather and logistical reasons. The ticket was bought via Tripsta, with KLM…
-
Emirates not paying for connecting flights
Has anyone tried to claim compensation from Emirates and succeeded where a connecting flight in Dubai has been missed? Our first flight left the UK two hours late, we missed our connection and arrived in Sri lanka 18 hours late. The CAA says we have a right to compensation in their view. Emirates says that connecting…
-
MSE News: Court ruling opens door to flight delay claims for missed connections
Hundreds of thousands of travellers who have missed connecting flights with non-EU airlines could now be able to claim compensation after a key ruling by the Court of Appeal...Read the full story: 'Court ruling opens door to flight delay claims for missed connections' Click reply below to discuss. If you haven’t already,…
-
Jet airways refund?
Hi, My wife and I booked flights to India with Jet airways through a company called Travel Trolley around 5 months ago to travel in February. We have recently found out that my wife is pregnant (around 8 weeks) and the GP has advised her that she is unable to receive the required inoculations to travel to India. Has anyone…
-
Do I quote legislation or not?
Hi all This is my first post here and I hope someone can help. Here's the scenario: Flight back from long haul all inclusive holiday (not just flight) was cancelled at last minute after checking in and waiting to board. Total delay something like 28 hours. Martin's template letter and advice tells me to quote the EC…
-
Tui or Norwegian??😤
My girlfriend and I booked a package holiday with Tui, with the departure date being 03/07/17. We were delayed by five hours for our flight to Ibiza, which ended up losing us most of our first day there. We flew with Norwegian, but paid Tui. Tui have said that Norwegian are responsible for paying us compensation, but I’m…
-
Writing to regulators isn't a waste of time - a success story
I thought I would post this as I initially came on this forum to seek advice about claiming compensation for a 24 hour delay on a Norwegian flight from the US to Denmark. It seems that the standard approach from a lot of people on here (which is made pretty strongly in Vauban's guide) is that writing to national regulators…
-
Cancelled flight? Airlines must now tell you DIRECTLY
Airlines must now get in touch directly with all passengers if a flight is cancelled in a bid to help them claim any due compensation, the EU has ruled....Read the full story: 'Cancelled flight? Airlines must now tell you DIRECTLY' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t…
-
Help / Advice Needed!
Hi guys, this is a bit long but just need the advice, I have put this in the Thomas Cook thread too but wanted as much advice as possible On Saturday 11th November, my girlfriend and I were booked on flight MT1867 from Tenerife to Manchester, scheduled to depart at 15:05 (to arrive in Manchester 19:35) after checking in at…
-
Arguing over flight times - will this affect our compensation claim?
Hi there, I recently got a Norwegian Air flight that was delayed for more than 3 hours. Most of this way due to the aircraft having a 'technical fault' in the UK, but then when we landed we were stuck on the tarmac as there was a problem opening the doors. The airport had the flight arrival time up on their website/screens…
-
Asl airfrane delay
Ji was anyone on the asl airfrance flight from Manchester to corfu which was delayed by 26 hours in September 2017 .if so have you received any compensation as yet.
-
Flight delay compensation agreed but won't now pay!
Etihad Airways have agreed to pay me compensation for a flight back in March. However, 3 times I have provided my international bank details so they can make a bank transfer and 3 times they say it has been reflected by my bank. My bank First Direct say no payments have been rejected. What do I do now? Anyone had a similar…
