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flight cancellation - making alternative arrangement myself
If my flight is cancelled and the alternative flight the airline offered does not suit me (the alternative flight is in four days’ time whereas I need to fly ASAP), do I have the right to claim for compensation against the airline for the cost incurred in making my own alternative arrangement (in addition to the statutory…
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Where do I stand with delay today
I am to travel back to Manchester from Mallorca (Palma) tody in Thompsons flight. This was to depart at 12.15 p.m. We were border after 12.45 pm. We are in the aircraft since 1.15 pm. As I write this we are in the aircraft on tarmac and time now is 3.30.pm. We are told all due to French air travel controller strike. Now 2…
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Get going insurance
I. Have booked for a package holiday to Orlando on the 5 th October 2017 and have contacted my insurance about possible problems occurring e.g. Flooding at the resort due to hurricane Irma. They have informed me I will NOT be covered due to Under not being able to use pre booked accomdation "No cover is provided for any…
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Flight delayed from turkey for 24hrs due to hurricane Irma
Hi I'm currently in turkey and was supposed to be flying back to the uk today. As we were checking out at midday we were informed that the flight was being delayed for 24hrs due to the aeroplane currently being stuck in Orlando Florida. I've since looked and planes are flying out of Orlando until 8pm edt. Our flight is…
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mrs
just been informed that my case is still being protested by Monarch, so Bott & Co solicitors (via resolver) no longer willing to honour "no win no pay" Should i still go ahead with paying for the hearing fee and how much is this likely to be? Do Monarch just want to scare me off going for it? If i don't pay hearing fee the…
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Please delete!
posted here by mistake, sorry!
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Manchester-Houston cancelled - what about accommodation and food?
Hi all, A 78 year old good friend was due to fly back home to Austin, Texas, via Houston on Wednesday. Singapore airlines would take him to Houston and then United airlines were due to take him to Austin. Both flights were cancelled so I contacted Singapore and they agreed to pay for BA flights tomorrow from Manchester to…
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Response Time
How long must we wait for a decision on flight delay compensation from Ryanair? We have received 3 x automated replies saying we should get a response within 7 days. Clicking on the status of our claim, all it says is 'acknowledged'
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WOW Air
Hi All - asking for opinions here on cancelled flight and getting cost of rebooked flight back. Scenario - on long haul flight with WOW Air from Miami - Reykjavik and then a connecting flight with same airline to Gatwick. At Miami arrived at checkin to find it closed whilst they confirm technical state of plane - after…
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BA0755 Basel to Heathrow - 11th August 2017
Hi, I have also posted the following on Flyertalk, as to otry and expand the audience and opinions on the next step I should take. The suggestion from people on Flyertalk is to go back to BA quoting the Sturgeon case or go straight to a Money Claim. As you cannot respond directly to BA when they reply to you should I a)…
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BA refusing refund
I was caught in the BA IT failure and they are being uncooperative in refunding my expenses. They are refusing to refund a flight I booked until I jump through more hoops with Expedia, after 3 months of filing the claim. Anyone else have experience of this type of issue? I came into Heathrow on a BA flight and my…
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JET2 Delay claim need a few opinions
Recently got on board flight lS943 MAN-LCA everything went smooth however on takeoff we were gaining speed on the run way the pilot aborted take off to our suprise fire engines on there way out as we taxid back to the runway, Were then told the fire indicator had come on for the left engine but no fire were then sat in the…
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Air Canada flight delay
I was delayed five hours on an air Canada flight departing from Toronto to Edinburgh but unsure if I am actually able to make a compensation claim for this flight I have flight number and times can anyone help
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Denied boarding on a flight
Hello I hope someone can help please. In December, I booked a flight with Turkish Airlines (through citiflights.co.uk) and I flew out to Bangkok via Istanbul, with a returning flight same route for 15 days later. However Turkish Airlines cancelled my place on this flight and the flight went ahead. I was stranded in Bangkok…
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Beware of cold calling crooks
I've just had a phone call from a company based in Liverpool who wanted me to claim for a delayed flight I made earlier in the year to Tenerife. As it happens the flight wasn't delayed at all and the lady said she'd delete our details. What is worrying though is how these people had found out I went to Tenerife at all. I…
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Compensation determined by arrival time at USA port of entry?
We were flying from Heathrow to Fort Myers via Charlotte in USA. The first AA flight was an hour late leaving and we missed the connecting AA flight and were 4 hours late getting to the final destination. AA is telling me compensation is determined by the arrival time at the United States Port of Entry which was only an…
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Delayed flight-does it qualify for compensation?
My return flight from the US was delayed by nearly 36 hours, and we were wondering if it qualifies for compensation under the EU's Flight Compensation Regulation 261/2004. The flight, a return journey from a regional UK airport to Florida was booked with BA, directly from their website. The outbound journey involved two…
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Flight cancelled during latest BA staff strikes
I recently had a return flight cancelled while I was on holiday, due to BA staff strikes. The flight was for myself, my wife and my two sons (ages 5 and 1). We were booked all seated together near the front for the bassinet seats. The duration of the flight was 07:30 hours direct. BA informed me two days before the flight…
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Emirates flight cancellation - should I escalate on resolver or wait?
Our Emirates flight was cancelled (after they tried to get the plane to work for about 4 hours with us in it) and I ended up with a 24h delay (only 1 connection per day). I used resolver and send the standard letter. I am now able to escalate on resolver but I'm not sure if I should. We got the following reply 3 days after…
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Flight cancellation
We were travelling from Glasgow to Las Vegas using United Airlines, we connected through Newark airport. Our connecting flight was cancelled due to weather and air traffic control. I waited 6 hours in a line at customer service to be put on standby for the flights the next day. While I was in the line flights were…
