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TAP Portugal flight cancelled
Dear all, my flight between Lisbon and Porto was cancelled on 23rd December. The flight was supposed to arrive to Porto at 4:00 pm. I was not given any reason at the TAP desk but I suspect it was overbooking. The company gave me a seat in a bus which departed from Lisbon airport at 20:30 pm and arrived at 0:00 am at Porto…
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Royal Air MaroC;LOSTBAGS,6HR DELAY,CHANGE OF DESTINATION
HI folks! Sorry if this is a bit wordy - but its basically what I sent to RAM. I suspect we are due no compensation having read Vauban's guide - but would appreciate any advice! RAM are presumably not an EU airline? We have been offered our 132 taxi cost as flight vouchers - which are no use to us. (SUMMARY OF BELOW-…
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Missed connection
Can anyone help , back in October our flight to Orlando via Philadelphia was delayed due to the late arrival of plane causing us to miss the connection in Philadelphia and meaning a 5 hour delay we had 7 in our party including 3children ,first of all we were offered nothing in the way of refreshment and no explanation . On…
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Day trip flight cancelled - Lastminute
Hi, We booked a day trip through Last minute, our outbound flight was cancelled in the morning when we were at the airport through Ryanair. We waited on standby for the evening flight which was also cancelled while we waited 7 hours in the airport. We therefore missed our return flight the next day through easyjet as there…
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KLM changing our return flight to 4 hours earlier with 2 days notice
Hi, Myself and my wife booked with KLM to fly from Edinburgh to Saskatoon (Canada) return. The airline has just emailed us to say they are putting us on a different return route to what we booked, also now leaving 4 hours earlier than the original flights. We have only been given two days notice of this by email and I do…
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Coach travel
Can one claim compensation for a coach journey which was cancelled without notice??? my 2130 coach from London Victoria to Nottingham was cancelled at 2150 with a few curt words telling me to contact customer services. My wife and I were left stranded. This was Sunday 10 Dec, with the snow and the weather was bad, no…
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Overnight flight delay, travel and acocmodation refused.
I have tried to find information on this and can't find any, I hope I'm not repeating any previous posts. I was recently delayed at an airport for over 3 hours then the flight was cancelled and I was re-routed onto a flight the next morning. The flight was supposed to leave just after 5pm and at 8:30pm-ish I was informed…
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Package Holiday or Not?
Hi All, My family are due to go in Iceland in April. The trip was booked months ago through Travel Republic. After paying, I was told that our airline (Icelandic Air) had cancelled the inbound flight, so we paid for an additional night. I have now been told that all flights from our chosen airport have been cancelled. When…
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Wrongfully Denied Boarding
Hi folk, hope you are all well. My girlfriend and I have had an unfortunate experience with Norweigian Airlines recently (not the first time I've had bother with them) and I'm wondering what you guys think about it. So, my girlfriend is a South African citizen and was working in Miami, US on a short term work away program.…
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Holiday with Expedia-Flybe flight cancelled
Hi. I’m looking for advice as I’m uncertain of our rights. Short break booked through Expedia to Amsterdam with flights via Flybe (to/from Southampton). Yesterday’s (Sun) return flight was cancelled due to the snowy weather. It’s now 16:45 on Monday and Expedia have given us no real detail on when a return flight will be…
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Snow cancellations. 10 Dec
Flight from France cancelled due to Luton being closed. I have hotel accommodation and new flight tomorrow but will not be able to use my train ticket (non-refundable). I've read the guide, but am not sure if this is 'exceptional' and whether I can get any compensation. Lots of people must be wondering same thing. Can…
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Stuck between a rock and a hard place...
I had a domestic flight back in January that was delayed for over 3 hours. The flight was with Aer Lingus but booked through Kiwi (third party booker). Over the last few months I've been bounced between the two. Aer Lingus state that they informed Kiwi of the cancellation as these were the only details they had, and Kiwi…
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Compensation grey area on connecting flight LHR - Goa
Hi folks.. I recently flew with Jet Airways (Indian airline) from Heathrow to Mumbai, then Mumbai to Goa. The Heathrow - Mumbai element was delayed by 24 hours, and we have received the standard compensation that (as the airline was operating under EU regulations, even though they are not an EU based company) were obliged…
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Am I entitled?
It's been 6 years since I did this, and was a long process, but more straightforward, and I won. This time, flying from uk to the USA (unlike last time), via a budget Eu Carrier. Delayed 4 hours on the way back and just over 2 hours on the way there. On the way back provided with meal vouchers. Some passenger on the flight…
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Kuwait Airways refusal to make suitable amends
On 6th August my brother and I set off from London to India via Kuwait. The flight left 1.5hrs late, our fellow passengers notified the staff about the connecting flight from Kuwait, which was scheduled to leave 35 minutes after our original landing time. The staff reassured us that the connection would wait for us knowing…
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How to claim for Connecting Flight?
Hi I flew from Manchester to Amsterdam to Tallinn yesterday. There was thick fog at Amsterdam and the flight from Manchester was delayed by an hour, but the flight from Amsterdam to Tallinn was delayed by about 3 hours and 50 minutes because of the weather and logistical reasons. The ticket was bought via Tripsta, with KLM…
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Emirates not paying for connecting flights
Has anyone tried to claim compensation from Emirates and succeeded where a connecting flight in Dubai has been missed? Our first flight left the UK two hours late, we missed our connection and arrived in Sri lanka 18 hours late. The CAA says we have a right to compensation in their view. Emirates says that connecting…
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MSE News: Court ruling opens door to flight delay claims for missed connections
Hundreds of thousands of travellers who have missed connecting flights with non-EU airlines could now be able to claim compensation after a key ruling by the Court of Appeal...Read the full story: 'Court ruling opens door to flight delay claims for missed connections' Click reply below to discuss. If you haven’t already,…
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Jet airways refund?
Hi, My wife and I booked flights to India with Jet airways through a company called Travel Trolley around 5 months ago to travel in February. We have recently found out that my wife is pregnant (around 8 weeks) and the GP has advised her that she is unable to receive the required inoculations to travel to India. Has anyone…
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Do I quote legislation or not?
Hi all This is my first post here and I hope someone can help. Here's the scenario: Flight back from long haul all inclusive holiday (not just flight) was cancelled at last minute after checking in and waiting to board. Total delay something like 28 hours. Martin's template letter and advice tells me to quote the EC…
