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Ryan Air hotel loss
During recent flight wipe out in Ryan air fiasco I lost £400 in hotel reservation because I had passed my cancellation date with hotel. MasterCard sent me claim form but reading between lines not looking great. Any ideas how I can pursue my lost hotel cash? Frustrated and angry at this loss and there must be lots of people…
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Not sure if can claim?
Hello all. Looking for advice. My son was checked in to fly from Washington to Manchester via Iceland on a Thursday evening in August, picking up his connection on the Friday morning in Iceland. The flight from Washington was delayed sufficient for him to miss the connection. There was only 1 flight out of Iceland on the…
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Flight cancellation and insurance company
I arrived at my return airport to be told that my flight had been cancelled two months before apparentl.Although no e mail was recieved. My insurance company have said i cannot claim as i hadnt checked in . Is this correct ? Cost me £300 to get home 😕
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Can I claim for loss of earnings due to strikes?
On a return flight from Spain, the flight was cancelled due to air traffic control strikes in France. Is there any way I could claim for my two days loss of earnings as Easyjet won't pay any compensation for air traffic control strikes? Thanks, Eddie
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MSE News: Victory for passengers on flight delay claims in European court ruling
The ECJ has ruled that technical problems are not "extraordinary circumstances", meaning passengers can claim... Read the full story: Victory for passengers on flight delay claims in landmark European court ruling Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Compensation still not paid advice please
Long story short my flight was delayed and fell within guidelines for compensation. I then stupidly went with a company to claim on my behalf. This went fine to begin with then I heard nothing, I email and don't get a response, and phoning doesn't really get me anywhere. Now I managed to find out from the airline they…
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Cost redemption for connection missed through flight cancellation
My wife and I booked a flight between a UK regional airport to Edinburgh back in April 2017 for a flight in early September 2017. We then booked a flight from Edinburgh to London which left just over 2 hours after the Edinburgh arrival. The next day we were flying out to LA on holiday. 6 days before we were due to fly I…
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Monarch flight delay compensation
Hi. I'm hoping someone can help me with this one. I think I already know the answer but thought I'd ask anyway. I flew with Monarch in Aug 17' and the return flight was delayed over the 3 hours. I sent in the relevant forms and received an email confirming I would receive compensation for each person on the booking and I…
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Travel Agent says I cannot make ATOL claim they have to do it
One of thousands I know but can anyone advise? The holiday firm that I booked through for my son and his friend to fly out to Tenerife on 17th booked us with Monarch. I appreciate it's not their fault that Monarch went into liquidation but initially I was told that they were sourcing comparable/equivalent flights. Those…
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Which airline is your LEAST favourite?...
So which airline is you're LEAST favourite? Please take into consideration ALL factors, like price, overall value for money, reliability, professionalism, service, quality of food on board, good website and last but not least the likelihood of actually receiving compensation under EC261/2004 ? I can't list every airline,…
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MSE News: Ryanair wrongly denies passenger compensation for cancelled flight
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Compensation - AirMiles vs £s
On June 17th this year AA Flight 057 from LHR to MIA was diverted to Terpeira in the Azores for a medical emergency. The result was a 6 hour delay in reaching Miami causing cancelled meetings and much distress and inconvenience. AA's Customer Relations (pre- emptying a Claim) apologised and credited me with 20,000 Air…
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Monarch delays & Compensations. Listed flights denied in O.P.
Official MoneySavingExpert.com Insert 2 October 2017: Hi everyone We've added a section on Flight delay compensation to our Monarch guide.See our Monarch Airlines collapse - latest info and your rights guide plus our Section 75 refunds and Visa, Mastercard & Amex Chargeback guides. Back to sillygoose's original post... ---…
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Database/record of air traffic control strikes?
I am in the process of claiming compensation from easyJet for flight delay of 18 hours from Zurich to London Gatwick (flight should have departed on evening of 21st June). Initial response from easyJet has been to reject claim because of an air traffic control strike, there was absolutely no mention of this at the time and…
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Wizz air flight movement
Hello My scenario is that Wizz air sent an email a couple of months ago saying fight times had moved so significantly that they were offering rebook flight, or cancel the flight with full refund or 120% credit options. I've sat on this email and noticed last week that the flight costs for the new flight times are now a…
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Thomas Cook and Irma
We've just returned from a holiday to Florida. My question is regarding possible compensation for the cancellations and delays experienced beforehand. We were booked to fly on 09/09 with Thomas Cook. This flight was cancelled although this wasn't communicated to us until we got to the airport, costing us fifty quid in taxi…
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Finnair Flight Delay Compensation
I booked a return ticket from Manchester to Bangkok via Helsinki with Finnair in January. The return flight was delayed in Bangkok and returned to Helsinki 1 hour 28 minutes late which meant I missed my connecting flight to Manchester which would have arrived at 17.00pm. I got diverted from Helsinki with a different…
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Medical emergency Malaysia airlines
Can anyone please tell me where I stand, I flew out on Malaysia airlines mh003 on September 15 this year, During the flight a medical emergency occurred during which a illegal immigrant was being deported, The deportee had smuggled a razor blade on board and slashed his wrists, in the toilets after takeoff, despite having…
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Which operator to apply to for compensation?
Hello and I hope someone can clarify for me..... we were booked on a flight through KLM but which was actually a Kenyan Airways aeroplane. The flight reference is KLM as was the original booking. However KLM are trying to say that the application for compensation (the flight was cancelled due to a fuel leak and we had to…
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Freebird flight delay compensation
Hi All, Just after a bit of advice. We were delayed 4 hours with freebird going from Manchester to Bodrum. I sent them a letter and offered us €250 as a straight away payment and if we wanted more it would have to go through the directors and accounts etc. Has anyone dealt with this before? I don't know if we should accept…
