Compensation after delay due to airports fault? 27 February 2019 at 8:53PM in Flight delay compensation 5 replies 839 views

olias

East midlands airport. Delay of 3.5 hours with ryanair which we were told was due to weather (fog) as pilot could not see to land and so diverted to manchester.
When eventually flown, new pilot stated that reason for delay was not fog, but that electrical outage at east midlands had knocked out the runway landing lights. He said the diverted flight could have landed in the fog had these lights been working, but as they werent, he diverted, hence delay. Lights could not be simply turned back,on as apparently this involved an engineer call out from huddersfield(!)

My question is, can I claim flight delay compensation as the reason lies apparently with the airport, not the airline.

Thanks

Olias

jpsartre

olias wrote: »

My question is, can I claim flight delay compensation as the reason lies apparently with the airport, not the airline.

No, any claim is against the airline and only delays they could have taken reasonable steps to prevents are compensatable.

olias

So there is no facility to claim against the airport itself when they are at fault? Seems a tad unfair that they get off scot free when the airlines get shafted if its their fault.

Caz3121

When the airline is not liable you would turn to your travel insurance (although many pay nothing for delays unless they exceed 12 hours)
Do you have costs you incurred because of the delay?
The airline are still liable for duty of care so any refreshments purchased during the delay should be reclaimed by sending copies of receipts (if you were not issued with vouchers)

jpsartre

olias wrote: »

So there is no facility to claim against the airport itself when they are at fault?

Not under EU261.

legal_magpie

But what do you mean by "fault". Sometimes s..t happens