Overbooking and missed connection

Dsilva9294

Hello experts,

I was wondering if you could advise me on the following:
I booked 2 flights under 2 seperate reservations for 2nd Sept. 2019
Flight 1 from Malaga to Barcelona dep 14:30, arr 16:00 with Vueling
Flight 2 from Barcelona to Brussels dep. 18:00, arr 20:00 with Ryanair.
Unable to check in online I went to the desk and was informed I had been bumped off due to overbooking.
The alternative later flight to Barcelona would have left me stranded there and I needed.to be in Brussels by the evening of 2nd. I explained the situation to Customer Services at the airport but they were unhelpful.
Did a search on Skyscanner and decided to buy the only direct flight it showed from Malaga to Brussels at a cost of €285. I know I am entitled to €250 compensation and a refund for the unused ticket but I later found out that there was a direct flight from Malaga to Brussels operated by Vueling at 17:40 with 6 unoccupied seats and I was not offered or made aware of this.
My question is, are there any grounds for additional compensation beyond the €250 and the flight refund given that I missed a connection, had to buy a brand new ticket and was not offered the possibility of flying to my final destination with the airline at fault?
Thank you

Caz3121

Dsilva9294 wrote: »

I know I am entitled to €250 compensation and a refund for the unused ticket but I later found out that there was a direct flight from Malaga to Brussels operated by Vueling at 17:40 with 6 unoccupied seats and I was not offered or made aware of this.
My question is, are there any grounds for additional compensation beyond the €250 and the flight refund given that I missed a connection, had to buy a brand new ticket and was not offered the possibility of flying to my final destination with the airline at fault?
Thank you

you didn't have a connection, you had 2 separate flights (that should really have had much longer than 2 hours between them)
Vueling were contracted to get you to final destination on the ticket - Barcelona not Brussels
There are risks with booking separate unconnected tickets (usually the advice is 5 hours+ between to help with situations as you incurred)

JPears

And have triple posted the same question...:eek:

heatherw_01

I will close this as you have posted on the Vueling thread for help with the same question.