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Cheapest way of paying for Octopus
I have gas and electricity with Octopus (having previously been moved over from Shell). I currently pay on receipt of monthly bill, using my Chase card, so getting 1% cashback. I do like to only pay for what I use but am wondering whether there is a cheaper way of doing that as it's not obvious from the website how much…
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British gas extreme delays in sending out invoices
Hi. I hope I am not off-script asking this here. Otherwise not sure where to go. In December 2024, I had a power flush and system filter fitted to my heating system costing £840. When I booked, the agent was not able to take my credit card details so they said they would send an invoice. Nearly seven weeks on and not only…
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All night heating
Has anyone tried leaving the heating on all day and all night at say thermostat setting 19°C as opposed to having it set for 19° C during the day and dropping to 16° C during the night. If you experimented here what was the result?
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Solar installed then consumption apparently increased by ~60kw per month
We had Q-Cells solar panels/inverter/battery installed in Nov 23. The meter wasn't changed as already suitable. We have taken our own monthly meter readings for many years, so have accurate consumption figures prior to installation. Our lifestyle/pattern of absences from home/use of appliances didn't change when solar…
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Billing discrepancies
Hello Advice please. My energy consumption has apparently increased over 200% according to my bills compared to last year with no logical explanation. My energy provider reissued my bills due to a 'technical error' last year and am now -£1000 instead of being in credit. They sent me a statement of accounts and the kwh…
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Anyone used oneutilitybill.co
Moving to a new rental next month and via the agent I was contacted by oneutilitybill.co at first I thought it was a bit of a scam, but now I am not sure. They are an abstraction layer between the customer and group multiple bills into a single monthly payment. Initially I suspect they were for groups of friends etc…
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Octopus Intelligent Go Flat Rate Billing
I emailed Octopus Energy recently as I hadn't received an electricity bill since 19/08/24. I had a problem with my SMETS1 smart meter which was replaced with a SMETS2 meter on 02/10/24. This is what they replied to me : "The half hourly readings that we needed from the old meter unfortunately where unrecoverable so we have…
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Moving from Octopus Dec V1 Tracker back to Octopus Flexible from March
Anyone else doing this? Is this a wise move?
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Big savings from Eon at Christmas
Thanks Eon for the free electricity at Christmas, I saved £7.18. :) :) :) Which emicon is the sarcastic one?
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Info needed British Gas peak saver sundays
i joined BG in December and engineer told me about joining peak saver Sunday. I went to website and completed required details and got email back to say thanks we will let you know. After that nothing for ages. I phoned the chat line and spoke to a lovely lady who had no idea what peak saver was. I contacted BG direct and…
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renewing Octopus tracker now need a smart meter?
My existing Octopus tracker will need to be renewed mid February. on the email it states i need to have a smart meter in order to renew, in the case there is an issue with the smart meters can i still submit manual meter readings?
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Smart meter not commissioned
We’ve been in our new-build property for 2.5 years, and during that time, our smart meter has never functioned properly. I’m expecting an electric vehicle soon, so I need the issue resolved to access EV tariffs. British Gas told me: “If the meter is showing as whitelisted, this means it wasn’t fully commissioned during…
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Siemens central heating controlller
I have a Siemens RDJ10RF wireless thermostat controller. The screen has gone faulty and only showing half of the numbers. I have changed the batteries to the recommended new alkaline ones and it has not changed the display. Anyone know if it can be easily fixed or do I need a new controller. It is about 10 years old.…
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Economy 7 time switch off
Hello, I'm concerned about the switchoff for the radio teleswitch which controls our electricity meter. I'm told by our supplier EDF that the only solution is a smart meter but when the engineer came to fit one he said he couldn't because we had no mobile phone signal- which is true. I believe the smart meter uses the O2…
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Direct debits for a home with solar power
Martin has a useful guide supplied by Octopus showing the point at which your combined energy bill returns to credit after the winter (roughly early May) My question is, my solar panels will start to provide significant power from March onwards. Is there a graph for a typical home with solar panels. My thought is point you…
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Calls made for the price cap to be extended to protect those in communal buildings from rising bills
Hundreds of thousands of households could soon see their gas and electricity bills rise by up to 300% because they aren't protected by the energy watchdog's price cap, according to consultancy firm Ginger Energy, which has called on the regulator to act... Read the full story: Calls made for the price cap to be extended to…
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Cavity wall guarantee and building Regs
Wondering if someone can help. Buying a house where the vendor doesn’t know if there is a guarantee as they never received a copy when they bought the house after it was done. They also don’t have any building regs paperwork. Solicitor is getting an indemnity to cover the building regs. I have found this on the council…
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Dimplex Quantum storage heater will no longer fully charge, help
Hi, I'm having issues with my QM125RF (from 2016). About a week ago the display overheated showing error 32, after dismissing the error it went back to working normally for the rest of the day, however after that evening, it only charges 5.5Kwh, when it used to charge around 15Kwh (full charge). The core temp only reaches…
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Convert from unvented heat only to system boiler?
It looks like system boilers are more advanced (heat geek also suggest this), most notably supporting lower modulation levels and the pump being included in the warranty. What is involved in switching from an unvented heat only boiler to system and what are the pro/con with each approach?
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Energy Saving Measures - very basic
It has always surprised me when in discussions over energy saving there is hardly ever any mention of what must rate as the lowest cost but arguably most cost effective measure one can implement: Investing in heavy lined curtains and keeping them drawn whenever possible. Effective from both a physical and a psychological…
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