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EDF IHD problems
I've been at war with EDF ever since they installed an EDF gas SMETS2 (GEO). The data has never transmitted to the IHD unlike the EON SMETS2 -Smartview2. Their latest excuse is that I would have to have two separate displays because they were fitted by different providers. Is this true? I've never been able to get gas data…
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British Gas account
I can’t log in to my account it just says you have been move to a new system, and the app won’t work it says they are having issues. And if you go on chat you end up with a BOT. British Gas are hopeless
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Yearly kWh for an average flat / immersion heater expense
I've just checked our 2 person flat's electricity usage and found it to be about 4750 kWh per year / 13kwh per day. All the average figures I've found online seem to indicate this is deemed more extreme than the usage of a very large house of 4 people. Apparently the yearly figure should be closer to 2000 kWh per year.…
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gas use heating on all day versus timed?
I have my heating on all day as I am at home all day and at present I am using approx 40 kWh of gas a day just for heating, not including hot water and cooking. How much gas is someone using who has their heating come on in the morning for an hour or so then off all day then coming on in the evening for say 5 or 6 hours so…
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British Gas Smart Meter - possibly not working (and broadband password!)
hi all I have recently read and seen some news articles about smart meters stopping working. This prompted me to look at my own smart meter. It was installed about 18 months ago because my gas meter was not working ( I did not have a choice if to have one or not). It has previously been working fine. When I looked at it…
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Gas meter
Hi, does anyone have any experience with gas meter showing excessive meter readings? Moved in recently into new build flat and first couple of months readi gs were fine. Now showing on average 100m3 per month for a small flat. What could be potential reason?
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Energy Annuities.
Do such a products exist. Would it be possible for someone reaching retirement age to purchase such,that would give say five or ten years of X amount of kW hrs per year.
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E-on increasing my Direct Debit when in Credit
Hello, I have had my direct debit (DD) changed to £126.07/month by E-on without my consent even though I am £24.80 in credit on my account. Please see the attachment below. E-on also sent a letter to me saying my DD needed to increase but made no mention they'd actually changed it. Has this happened to anyone else and does…
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Sitching to fixed energy with same supplier
Hi, I have just used the very helpful energy tool on Martin's website. It suggests that fixing my energy contract is a good move. Under my options, some show casjh-back, including the fixed option from my existing supplier. This suggests that I would receive the cash-back. I would expect, though, that the cash-back is only…
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How much does Octopus earn from interest on utilities credit balances?
Does anybody know how much Octopus earns from all our money that they're holding in the bank? Octopus charges me a fixed sum in monthly direct debit based on my average utilities bills. They tell me this is to help me balance my bills over the year, but it's actually an interest-free loan from me to them. Imagine if I…
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New to a tenancy. Need supplier advice
I have left the family home. Getting a 3 year tenancy. Who is the best/cheapest supplier?
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Calibration of Gas and Electricity Meters
I saw a previous thread on this a couple of years ago but no real conclusion. Based on the huge cost of energy at the moment, is there a requirement for the suppliers to periodically calibrate the meters? I am from an engineering background and I know we were periodically required to check the readings on our measurement…
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Uknown British Gas charges affecting Credit Score (Again!)
Hi, I need some advice on how to approach an issue with British Gas. I’ve been looking at getting a credit card ahead of a few purchases, but upon going through the application with my bank I found out I’d been rejected, which was unexpected. I hadn’t checked my credit score in a few months but when I did last, in July, it…
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Can the smart bit of a smart meter be turned off?
Being pestered by Outfox the Market to have a smart meter installed but they say it cannot be turned off from being a smart meter. I thought smart meters could be so they run like an old fashioned meter. Anyone know
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I want to disconnect from the national electricity grid
Am I legally allowed to disconnect from the national electricity grid? What does this involve? How much does this cost? Will I be able to re-connect in the future if I want to?
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7K to replace a boiler?
I have a rental property in Scotland. During a Gas Safety Check, they established that the flue is leaking at the bend above the ceiling in hallway, signs of flue leaking back into the boiler and that the boiler is old and in poor condition. It was identified as immediately dangerous and the gas supply has been capped,…
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Energy smart meter issues creating north-south divide
https://www.bbc.co.uk/news/articles/cq52382zd1no
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Ovo billing error
I've had an email from Ovo that I don't really understand and they haven't managed to explain it. They said that they have been underestimating my energy use since 2022. It said that they couldn't charge me for energy wrongly calculated before October 2023 (£92.21), and that they had recalculated the usage since then. I…
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Received bill along side pre payment meter
Hi all I've just moved out of a 2 bed flat where there was a pre payment meter. As I presumed with a pre payment meter, I topped up when running low and that's that. I've now moved and Scottish Power are sending me emails about a final bill of £250. There explanation was something like when the statements are generated,…
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Octopus
Just want to say they have been overcharging me excessive for four years . i had a serious head injury and only get my organisation skills back so now can check without getting confused .. they know they have done this . i so like to a rather aggressive person at octopus and realised they know . now they are changing the…
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Most recent: Incorrect water bill (Southern Water) by MattMattMattUK
23 October at 6:25AM
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