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To Fix or not to Fix?
Hi I am about to come off a 1year fix with Octopus (Im now within the 49 days fee free exit), just after the price cap rise unfortunately, and im looking at what tariff I should go to next. I'm usually someone who will FIX, however i think i made a mistake to fix for the last year. My Octopus options are below. I am very…
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Scottish Power Old Non Smart Meter Replacement Question.
I have resisted getting a Smart Electricity Meter installed. Last week a man from Scottish Power came out to do a equipment check and said we must get a replacement meter as our non smart one is now old. It must be a least 30 year old by my guess. He asked me how I did my meter reading and I told him I write the readings…
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Octopus vs Ovo, which one is going to make more sense?
We have an EV we’ve just bought although unlikely to do significant mileage as no commute but will be able to schedule charging overnight. We have an air source heat pump, large 4 bed house, electric only, reasonable insulation, so we manage on relatively low demand usually around 2000kwh a year heating, normally would run…
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How can I ascertain if my property has a soakaway
How can I ascertain if my property, where I have live for 3 years, has a soakaway. I am led to believe that if I do have one I can get a discount in my water bill
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Energy Co bungled bill, now large debt
This is sooo weird, I don't know what discussion title to use ... LONG post I moved into a property in March 2022, and continued with the existing energy dual fuel supplier (let's call it EC). I paid my bills by direct debit and this continued until March 2023. They sent me a bill and the bill was paid from my bank…
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Please if my meter is an RTS meter
Hello, could please anyone tell me if my meter is a RTS meter? I have found on google pictures of similar meters but there is "radio" written on them and mine only says "multi-rate" meter. Thank you Do you know when this meter would have to be replaced? is there a place I could look?
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ECO4 application - difficulty getting evidence
We currently have a very old gas boiler (40+ years) which needs replacing as it doesn't meet current gas regs and the heating system keeps malfunctioning. I've been advised to apply for ECO4 as I'm disabled (a wheelchair user) and have limited mobility. We don't qualify under the income criteria (our household income is…
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British Gas Homecare
Hi everyone, I am new here. British Gas have got me questioning my sanity. I have taken out Homecare cover with them but cannot for the life of me figure out how to access this. They advise me to login, but when I do, it just takes me to my normal gas and electricity account, and within there, there is no option to access…
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Is EDF energy hub down?
Is EDF energy hub down? We switched to EDF EV tariff from Oct 1 and now I notice the energy hub is down. Or is it just me? I also notice that my quote for off peak unit was 11.65p, but my new tariff says 13.77p
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British Gas Smart Meter convincing scam
Hi, I like to think I can spot a scam as I am overly suspicious about everything but I (almost) fell for this one purporting to be from British Gas. It's probably not a new scam but worth repeating. I was contacted by British Gas on the same text thread that they send me every few months asking me for my meter readings…
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main electric cable going into the property and is all corrected
i have a main electric meter in the kitchen under the stairs. I removed the living room wooden floor boards to put insulation and notice the main electric cable is running under the floor boards and connected to the meter. The main electric cable which is high voltage is all corroded and some part or the ground has water…
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Hard check by Eon when leaving...
Hi all, please could anyone advise/explain... My partner has switched energy providers recently - he's gone from Eon to Ovo. On the date of the switch, Eon performed a hard search on his credit report. Why would they do this as he's leaving the company? Ovo, however, have not performed a hard search. I'm baffled. It's…
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Octopus 15 month fix tariff
Had an email from Octopus today about their new 15m fixed rate tariff which they claim works out cheaper than the new Oct.1st flexible cap. Any thoughts?
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Newbie help!
Hi all Just about to complete on an apartment and i am just wondering (apologies if this is a daft question), what happens with water, gas, electric bills when i move in? Do i have to use whatever the block uses? Do i have zero electricity etc when i move in? Many thanks D
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Octopus Tracker Tariff: time to change?
I am on this tariff and am wondering is it time to change given the current market? I have looked at comparison websites but unable to proceed with checking as the Tracker Tariff is not listed. Thank you
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Wrong address on energy websites
I've been through the process of getting two addresses corrected through the energy ombudsman on ecoes and xoserve that was caused by British Gas using the wrong addreses. I have been told I have to contact each company to get the data updated on energy websites. Comparisons sites all updated the data but companies like…
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Dimplex storage heater qm050rf only works with boost on
hello guys hope everyone is ok i have the dimplex storage heater, it has worked in the 2 years i have had them. i do switch them off during summer then around september i switch it back on and for the past 2 years it has worked, heat comes out but this time it is just blowing cold air out. if i use boost then the heat…
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Demand Flexibility Scheme this winter?
Does anyone know what the state of play is with the Demand Flexibility Scheme is for this winter? Will there be one? Is it expected to be any different than before? Or has this been abandoned for this year and I've missed something? Thanks, Mike
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Discuss the 'Heat the human not the home' guide
Energy costs are soaring, leaving many struggling to heat their homes. We wish we didn't need to be publishing this, but we've written a guide on how to Heat the human, not the home and would appreciate your feedback. How did you find the info? Was it useful? Do you have any other tips you'd add? Thanks for your help! MSE…
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British Gas Economy 7 offers fixed for 12 months
Can anyone help in suggesting where I can find old BG electricity offers. On 23rd February BG offered an economy 7 fixed tariff to May 2024. I made a written note but now can't trace anything about this offer on their web site. When talking to BG agents they can't or won't look for it. Apparently BG don't archive offers.…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.