Green Energy Advice Bureau - Threatening Letter

rossi46bike

I have received several threatening phone calls and now a letter stating that I own them over £9k for a contract that did not go live in 2021!  I did not knowingly sign a contract as I already had a contract.  They phoned me to say that they could get me £14k rebate because we were on the wrong VAT rate for our bills.  I signed online to allow them to access the data and to process a rebate, but they never came back to me and they never gave me rates for the supply of electricity so that I could compare it to the contract I had already signed.  I feel that I have been totally conned with this company.  Where do I stand with this demanding letter.  I have phoned several solicitor firms but none of them deal with these companies. 

MWT

Presumably you are a business?

Keep in mind that as a business you did not have to sign anything, you can verbally agree to a contract.

How large is your business, do you know if you would be considered a micro-business?

fatbelly

They have to start a court claim, and you defend it.

Then a judge decides

Scot_39

Id check exactly what you agreed to.

Why would for instance they process the data for vat rebate if nothing in it for them - was their a sensible sounding commission / fee for the service ?  One maybe only maybe zero if also allowed them to switch your supplier and a big enough consumption so commission to cover it ?

Did you actually check any of their claims savings with HMRC or your accountant(s) ?

I suppose even if not a 100% scam, as they do appear to be registered - or similar sounding - with the EO, but after your deal, this says 2022. If this the company ?

https://www.energyombudsman.org/raise-dispute/the-green-energy-advice-bureau-ltd

Are you entitled to use them after any internal complaint procedure.


£9k inc costs wouldn't have been many man hours of effort for any data analysis, legal / professional tax accountancy services etc.  Days not weeks.

Businesses - large businesses at any rate --often have a very high bar to object to unfair contract terms - after agreement signed, orders placed etc.

Sone ofgem protections apply to micro businesses though in energy sector.  So might be applicable in your case ?.

[There was a lot of "supply hijacking" scams even for domestic in other nations in past wherd I worked on contracts (USA, S Africa etc).
Not sure it really took off in UK.  Made me very wary when sole trader for few years.  When employed - often had internal or external legal services review any contracts]

mmmmikey

Hi, the onus is on them to prove that you owe them money not you to prove you don't. The first thing you need to do is to ask them (in writing) to clearly explain to you what they think you owe them and why, and also to provide any proof of that. You can then respond accordingly - i.e. by disputing anything you don't agree with.