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Direct Debit
Hi, newbie to the site. My ex partner has been having a lot of problems with her housing assoc, i wont go in to all the details as not relevant here, but my question is...when a housing assoc is asked to change a direct debit with a bank, how long after should it be before the new amount shows up on her online banking as…
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Issue with withdrawing money online from a Leeds Building society account
I have had this account for about a year and this was the first time that I had tried to withdraw any money/transfer to another bank. I got stuck at the point when a security code is sent to my phone because nothing arrived. After 3 attempts to generate one, I rang them up. The person suggested a problem with my internet…
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PayPal - different currency conversion upon receipt of funds
Dear All, In the last few days I’ve used PayPal for the first time to send money as a gift to a friend in France. My first transaction I sent £50.00 GBP sterling, PayPal converted to €56.08 - 1.12 conversion (approx). 48hrs after making the transaction my friend sent me a screen shot of the amount they received €53.38…
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Nationwide sending letters to dead customer
My partner died 18+ years ago. He had an account with Nationwide. It had about £1 left in it and I’ve been unable to close the account as I wasn’t the executor to his estate. Every year at about this time I receive a letter from them about something or other. This time relating to Virgin Money. This time the only contact…
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Direct debit
Why are companies allowed to take over a direct debt without asking permission after taking over a company
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Depositing a cheque via the Starling mobile app.
I have had a Starling bank account for over a year now but never needed to pay in a cheque before. Next month a customer will pay me by cheque. I have had a look on the app and can see where I need to go to make the deposit and take a picture of the front and back. Just wondering if anyone has had success or failure trying…
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HSBC App
I've just been trying to register onthe HSBC banking app and it wants me to tap nearly 400 times from Jauary 2000 back to my birthday to enter my date of birth! Unbelievable. Anybody else had this problem? I can't seem to be able to enter it manually.
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Bank transfer missing
Hi, I sent 2 x online bank transfer from my Lloyds bank account to the same company and the company that I sent the funds to are saying that they cannot find the payment, I gave them all the relevant information so they could they could do a payment trace on both payments, but still no luck, I have checked and double…
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HSBC are launching Zing for FX transfers
Looks to be a competitor to the likes of Wise. https://zing.me/ Competition is good, so I have signed up for the wait list.
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Santander looking to freeze Bank account
Hi, My parents art old age pensioner's they have been banking with santander for over 50 years. My father had a telephone call from the bank - he thought it was a scam and refused to spk to anyone on the telephone. He rang the telephone off the back of the card. Which he done the right thing in my eye's. When he got though…
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Payment to a Lloyds account that has been switched to Ulster
I’ve just completed a switch from Lloyds to ulster today. To make sure that that the forwarding thing is all in place (I’ve got an ISA that will mature in a few weeks time which will pay into the Lloyds account) I sent a test payment of £1 to the Lloyds account. I was expecting it to arrive at ulster bank a few minutes…
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Account for ex and I to put money in to cover child's after school clubs/sports etc
Hi, This might have been covered or I might be looking for a unicorn product. My ex and I split up over a year ago and have since been using the old joint account (which I do not have card or online banking access to) to pay for clubs, school activities and holiday clubs. We have decided to open up a new account that we…
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TSB £200 switch offer July 2023
Hi, TSB has just launched a new switch offer for £200 for opening a new Spend & Save or Spend and Save Plus Account. https://www.tsb.co.uk/current-accounts/spend-and-save-account/ Switch your current account and get up to £200. *The terms of this offer start on 10 July 2023 and will last until the offer is withdrawn by us.…
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LLOYDS BANK £200 BANK SWITCH PHONE SCAM March 2024
I get lots of telephone scam calls the Amazon and Visa ones are most common. However today (14/03/2024) I had a call from scammers pretending to be from Lloyds Bank offering £200 to switch banks to them. An Indian caller offering the £200 switch and after my own bank details. I called the caller a scammer and he ended the…
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Intelligent Finance want to close my current account that's offsetting my mortgage
Hi, I've got a letter saying that IF are closing my current account even though offsetting the balance in it was sold as part of my mortgage features. Can they force close it, and what can I do about the financial impact of that offsetting over the next 10 years, should they compensate me? (besides the £500 for…
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Chase sort codes
I noticed that all Chase sort codes tend to be 60-84-07 I’m thinking with all of the account numbers available to them, they have a limited selection, so do they recycle them? I know that each savings account and bank account has its own unique account number but eventually they will run out. I noticed that they aren’t…
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Nationwide rebranding
Nationwide have changed their logo and branding. Now live on their website and app. Have to say, I am not a fan of the redesign. More details at https://www.nationwide.co.uk/about-us/a-good-way-to-bank/whats-changing/
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Spent £527.67 on alcohol, takeaways and eating out in last month.
I seriously need to cut back on the alcohol and takeaways. Going through my bank statement doesn't come as a great shock for me as I know I'm spending too much. This is month after month. How can I break this cycle?
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Natwest Switch - Cannot register or reregister for online banking after account opened?
Where do i get my customer number from? Every time i try and register online for internet banking using my account number and card it just goes straight to an error message? Has anyone else had this, dont want to miss out on the switch offer! Do i need to recieve more things beyond just my card?
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Bank of Scotland, Halifax and Lloyds to close 176 branches in 2024/25 – here's the full list
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, will shut at least 176 of their bank branches in 2024 and 2025, after the Group announced a further 53 closures this week. Read the full story: Bank of Scotland, Halifax and Lloyds to close 176 branches in 2024/25 – here's the full list,…