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New to the Budgeting & Bank Accounts board? Start here
💸 Some threads you may find useful * What's your financial setup? Forumites explain how they organise their accounts * Which simple phrase or motto sums up your budgeting philosophy? * Living with a new partner: organising your finances * An Archived List of Switching Offers * Savings/investment DDs and debit card deposits…
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Santander - Fraud Reimbursement
In July 2025, I made a bank transfer of £4,000 to a travel agency for flight tickets. The agency had an office which I was able to visit and I was provided with an invoice. I never received the tickets and the office was closed some weeks later. I later found out this was a scam and hundreds of people were victims of fraud…
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Duplicate Payment Dispute Confusion (Curve / Bank / Merchant) Has Anyone Been Through This?
Hello all, I’m hoping someone here can offer some guidance or share similar experiences, because I’m completely stuck and unsure what to do next. Just over 7 weeks ago, I made a large payment at a shop using a mobile wallet app (Curve/Samsung Pay that links to my bank account. The transaction failed in the shop, so my…
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Payment issues with Energy Firm
Hello, Apologies if this is on the wrong section. Would like to get advice on this issue I am having, My old energy provider So Energy and myself have been going back and forth for 5 and half weeks. 2 times they've tried to send money back but their payments team have rejected both (once said it was my bank that rejected…
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Chase £10 Amazon for 5 Debit Card Transactions
Email for eligible customers for a £10 Amazon Gift Card for making 5 debit card purchases by 11th December 2025. https://www.chase.co.uk/gb/en/legal/chase-10-amazon-gift-card-offer/
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santander edge avoid £3 fee?
is there any way to avoid the monthly fee on the edge account? i have one of the 5% savers which are dropping to 4% so want to divert some money to another savings account but right now i only have the standard account and in order to open the 7% £4000 limit savings account it says i need the edge current account which…
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First Direct Perks
Seems like a new reward scheme incoming?
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Cashback missing at Virgin Money
Hi, has anyone had cause to complain about missing cashback for purchases made with their debit card on Virgin cashback retail deals? I had a 10% back at Asda for £30+ purchases and it didn't track. Put the missing transaction form in on the app and got a very automated looking reply back saying my card wasn't registered.…
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Which banks have these features?
I've become increasingly annoyed with HSBC recently as a current account provider. In particular the end of Secure Messages - these useless new chat systems where the customer ends up wasting hours waiting for a response from a series of staff members who don't know what you're talking about are infuriating. Added to the…
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smile - no longer taking new applications
smile, the Co-operative Bank's online brand that has been running since 1999 and was the UK's first fully-featured online bank account, has finally this month stopped taking applications for current accounts and savings accounts. Credit cards applications have been on hold a while but the wording has changed from "not…
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Trading212.com online problem -what's it all about?
Following the tip in today's weekly email - Free £50 of shares if you invest £100 - I went to the Trading212.com website on my laptop but I was stopped in my tracks. The page the opened stated "Our systems had detected an unusual amount of traffic from your IP address." It further stated "Your browser is out of date.…
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"Mastercard chargeback doesn't cover incorrect fees"
I withdrew from an ATM abroad using a Chase Mastercard. The ATM informed me there was a fee of 11%. I proceeded with the transaction and selected the local currency option. On checking the receipt either the fee was calculated incorrectly or additional unadvertised fees were added, as I was charged fees totalling around…
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£10 Amazon gift card for opening a Santander savings account (09/12/2025 to 18/12/2025)
Get a £10 Amazon gift card for opening a Santander Edge Saver, Easy Access Saver, Limited Access Saver, Fixed Term Saver, Fixed Term ISA or Easy Access ISA. OFFER HAS ENDED. What you need to do: 1: Use this LINK (taken from MSE, other affiliate links are available - I've listed the Top Cashback affiliate links in this…
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WOOLWICH & ABBEY NATIONAL
I know this is a longshot but I am hoping someone out there can help me. I opened an account with the Woolwich and they were taken over by Abbey National and eventually by Santander, in those days it was possible to open an account with any name and I need now to prove it in a Court of law. I Remember filling out a bank…
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Change bank blocked
As per MSE recommendation, I went to change banks from TSB to Santander (for the £200). Online, I asked for money to be transferred. Received message telling me they wanted to check it out. Next message asked me to call them, which I did and the man told me it was the Fraud Dept. but he could find nothing wrong, so the…
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Has anyone tried applying for an ODE cashback card recently?
I just tried signing up for an ODE prepaid cashback card via the DiscountsForTeachers website, which describes the card as "completely free" to sign up for. However, at the end of the application process, where it prompts you to preload your new card with cash, it tried to tag on a £4.99 "delivery and fulfillment fee".…
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Cash machine didn't dispense cash but money taken from bank
I hope I've chosen the correct forum to post this in, if not let me know which would be more appropriate. What happens when a cash machine crashes before dispensing money, but the transaction completes anyway? I was recently asked to help my parents withdraw £250 from a Sainsburys cashpoint. Everything progressed normally…
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Santander free forever bank account changes
Just got a letter in the post that Santander are changing my business account to £9.99 a month. I've had it a very long time and remember Santander trying this move before only to be told they can't because the original sign up material pushed it as being free forever. Does anyone have any thoughts?
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Savings/investment DDs and debit card deposits- An updated list
Welcome to this thread. I have decided to create this thread to provide a regularly updated list of savings and investment accounts that can be paid into by direct debit and/or debit card for the purposes of satisfying the various bank switching offers and reward accounts that are available. This thread is intended to be a…
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Money coming from abroad into the UK
Hi all. Looking for some information on this please. My son in law is from abroad, having come into the UK back in 2020 to study. We have supported them heavily with buying cars, rent every month etc etc. They dont earn a lot. My son in laws family have now indicated they would like to help and send us some money to repay…
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Curve - keeps getting declined
I got an email from Curve saying my account will be shut down if I don't use it in the next 14 days. On app opening I had to do ID verification. This was 2 days ago. So I saw 2 expired cards & as I couldn't figure out how to update them I just added the main cards replacement details - Chase, so copy & pasting the number…
