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Linked bank accounts
So I opened a ZOPA Biscuit account in October, mainly for the savings rate and interest on the current account. When I opened the account, they asked me if I would like to "Link" my accounts, saying it makes transfers quicker and safer. I'd not done it before but thought, why not. Later when I looked at the list of…
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Cashback missing at Virgin Money
Hi, has anyone had cause to complain about missing cashback for purchases made with their debit card on Virgin cashback retail deals? I had a 10% back at Asda for £30+ purchases and it didn't track. Put the missing transaction form in on the app and got a very automated looking reply back saying my card wasn't registered.…
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Santander - Fraud Reimbursement
In July 2025, I made a bank transfer of £4,000 to a travel agency for flight tickets. The agency had an office which I was able to visit and I was provided with an invoice. I never received the tickets and the office was closed some weeks later. I later found out this was a scam and hundreds of people were victims of fraud…
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FairFX prepaid card
A word of caution for those considering to get a FairFX multi-currency card. Even though it is a Mastercard, you cannot use it with ApplePay or Curve. I presume it also doesn't work with GooglePay/SamsungPay. It also cannot be used at NS&I, Skipton, YBS, iWeb, HL etc as the card is not recognised as a UK-issued card. I…
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Chase Cashback changing
I've just read some information on my Chase account that their cash back rewards are changing from 7 April 2025. Still £15 per month maximum cash back but only on groceries, fares and at petrol stations. My understanding is that purchases in currencies other than GBP won't earn cash back. Other cards do the above and may…
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Strange Starling Bank scam...that I fell for
Received a call from a private number with a guy with a London accent claiming to be from Starling bank fraud department, starling who I do bank with. He said two payments of £100 odd tried to come out but they blocked it. THey asked to confirm how much I had in the account and I stupidly told them. I was at work as this…
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TSB Account
Hi. I signed up to the TSB account where you get the £25 Amazon voucher, but when trying to register for online banking it says they are sending me an activation code by post. My partner has signed up for exactly the same account, but registered for online banking straight away, without needing this code. Any idea why this…
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Digital banks safety and reliability
Hi. I have a tendency to overthink and worry too much and this has been happening again recently with regards to digital banks. I’ve had a NatWest account for decades but due to interest rates being so low I looked elsewhere and a friend of mine suggested Chase UK. I’ve had that account for a while with no issues but…
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LHV Bank?
I'm looking for an easy access account with a decent interest rate. From the list of current accounts on the main website, LHV Bank appears - it matches the BoE base rate for interest (currently 4%). It's App-only, which I can live with. But, when I look at the fees rates charges document, it seems to state that standing…
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LLyds bank Suspect fraud.- They want me to go to branch ! HELP!
I have a bit of social anxiety regarding this hence asking, please assist as you can xx In the UK I made an online payment of £450, to the sellers account number and sort code. This is the First time I made this payment to this company, it is legit and I know who they are. I entered their sort code, account number and…
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Zopa Current account
I just logged into Zopa and it's offering current account states beta. Not available to everyone yet. Had anyone applied, any issues/reviews. Do they carry out full credit check or soft checks. Thanks
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Barclays mobile app
Hi all! I can view all my PDF bank statements all the way back to 2015! when will my 2015 statements drop off the app & Barclays systems as they will be 10 years old from January How far Back (years) can you view statements via the app & how long to Barclays keep hold of that data? This is my first ever statement with…
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Moved: Zero launches 'Planet Safe Saver' ethical savings account
This discussion has been moved.
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My partner has been scammed TSB.
My partner has admitted to me tonight that he applied for a “marketing job” which essentially resulted in him sending money to various people via different apps. Tap tap send and lemfi. From his TSB current account. He has lost nearly £3000. We have spoken to TSB who have told us in the first instance to speak to these…
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Santander edge 3£ maintenance fee
I opened a SE account to get the introductory £175 so I also switched my account, set up 2 direct debits and paid £1500 into the account. I got the intro £175 and I have been charged £3/month from opening the account in may though October. They then stopped charging the fee. I am not earning enough cashback to justify the…
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HSBC Premier changes
So I've had an email this morning about changes to the eligibility rules for HSBC Premier accounts. I know these changed for new customers last September, to the £100k income or savings thresholds but I'm sure they said that this would not affect existing customers. This morning's email directly contradicts this and states…
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New bank account and credit rating
A lot of the best savings accounts require you to open a bank account. If I were to open a new bank account would this affect my credit rating. Thanks.
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Santander given me £25 for?
I took up the October offer of opening a current account to get a £100 Amazon voucher provided I made 30 debit card transactions. I've noticed Santander paid £25 into my account earlier this month but don't remember that being mentioned being as part of the offer
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Which banks have these features?
I've become increasingly annoyed with HSBC recently as a current account provider. In particular the end of Secure Messages - these useless new chat systems where the customer ends up wasting hours waiting for a response from a series of staff members who don't know what you're talking about are infuriating. Added to the…
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Letter from virgin money but I have no account
I received a letter from virgin money. To my address by post. Saying they tried to send a letter about my account but it got returned. And that it’s important that they have the correct address. Well obviously they do they sent this letter I have. They’ve asked to call on a number I googled which many have said either…
