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MSE News: First Direct to axe 'First Directory' insurance add-on this month – what it means for you
If you're one of 10,000s of First Direct customers paying for its 'First Directory' insurance bundle, you'll need to find a suitable alternative soon, as this bank account add-on is being closed for good on 31 July 2026. Here's what you need to know… Read the full story:…
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Prepayment cards for adults with additional needs.
My adult daughter has additional needs. She has no understanding of the value of items or money but wants to be independent and pay for things herself. She never goes out on her own, so I'm not concerned about her buying things willy-nilly bury I never know how much cash to give her when she goes out with her PA, just in…
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Barclays £200 switch offer for opening a Bank Account (10/03/2026 to 28/05/2026)
Barclays have launched a new switch offer for their Bank Account. Excludes anyone who has ever received a switching bonus from Barclays in the past or anyone who had any Barclays current account open on 10th March 2026. T&Cs. Offer now added to the switching archive for future reference.
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Zopa Current account
I just logged into Zopa and it's offering current account states beta. Not available to everyone yet. Had anyone applied, any issues/reviews. Do they carry out full credit check or soft checks. Thanks
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Does anyone know the estimated finish time for Barclay's making their improvements?
Wife wants to close her Barclaycard. Google the options - in the app via chat or over the phone. She hates talking to businesses over the phone. Try the app - sorry we're unavailable as we're making improvements. This has been the case for over 12 months now. Do you guys also get this error when trying live chat?
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Santander Edge Current Account
I want to close one of my two accounts as the Cashback is less than the monthly fee. Is the monthly fee only payable if you set up a direct debit (I’ve never used the second account)
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Face-to-face banking access to be reviewed
A new review aimed at protecting face-to-face banking access in the UK for those who need it has been welcomed by MoneySavingExpert.com founder Martin Lewis, who says banks have a "social contract to support these things"… Read the full story here: Face-to-face banking access to be reviewed If you haven't already, join the…
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Nationwide £100 fairer share payment
I've looked on the first 2 pages and found nothing & I'm not going to continue delving back plus I don't like the search feature on this forum compared to the old MSE forum. I find it clunky & terrible. Basically I forgot to ask about this a few week ago. How was this payment determined? Because it's baffled me. I handle…
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Burner account advice?
I have not yet tried switching accounts to get the perks as advised on MSE, I've just read the advice on setting up a burner account to use for this purpose instead of using my main account (that would be a fair bit of work with payments in/out arranged). Is it possible to get any perks for setting up a new account or do…
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Cannot use Chase on new phone!
Got an iPhone 17 today. All apps transferred. Went to login to Chase account, which I keep for my shopping spending. I was asked for my phone number but wasn't accepted. I telephoned Chase but they wanted details of my driving licence or passport. I have neither! I haven't had need of a passport for 30 years and gave up my…
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Santander Security is OTT
I have just set up a Santander account - partly but not only for the bribe. But their security is over the top - facial recognition/voice matching/endless codes and a really cluttered, messy interface in the app or online. I refuse to give anyone my biometric information - it's bad enough that the state has it - please can…
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Missed out on Santander reward
So, I switched current account to Santander in march. Just popped into a branch to see why I haven't received a switch reward to be told that I didn't have enough qualifying direct debits on the account, only one is a "household" direct debit. Is have thought my union membership would count as one! Frustrating, I'll just…
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Best sole trader account to switch from Santander
Looking for advise on changing my business account & credit card from Santander due to them now charging 9.99 monthly fee and for that seeming to give a poorer service including sending statements 3 weeks late. Sole trader, approx 40-50,000 turnover, no cash deposits, basically just a credit card & a few direct debits that…
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Barclays Switch Incentive Payment Rejection Appeal
How to get Barclays to pay up with the £200 switch incentive if you took longer than 30 days from opening the account to get a switch completed. Barclays have had misleading and conflicting info on their website for months. It may be changing soon because I complained about it so you need to download the rules on their…
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Coop packaged bank account
I looked hard for a packaged bank account, struggled to get one that suited, and eventually settled on the Coop. I've just had an email to say that they are reducing the cost to £12 a month from £18, and they've increased the family coverage for mobile phones. They've also removed currency conversion charges for debit…
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HSBC SCAM 08007838422
Please be aware that 08007838422 appears to be used in a scam. An HSBC agent confirmed to me today (25/06/2026) that this call was not genuine, and they reported the number internally. The caller was very convincing, claimed to be calling on behalf of HSBC, and spoke with what sounded like a native British accent. He…
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Santander asking for more info on App
Although its dissapered when I logged in in now it asked for Photo ID Employment details (I'm unemployed) Details of money paid into account (basic benefits!) NI number Tax details.. It doesn't specify then moves onto monthly & annual inputs/earnings (which is nigh on impossible to do on a small phone) Anyone done this and…
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Nominated account switch from.
Hello. I have a question. l have an account with a building society online, and l gave a nominated account to fund from. In the end, the BS account wasn't funded to any degree, but l kept it open to gain membership. The BS account is due to mature July, but lve just realised that lve switched the nominated account out.…
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First Direct £175 switching offer 09/09/2024
https://www.firstdirect.com/banking/current-account-mgm/?fd_msc=PCS0000031&cid=FSDT:la:A1:CA::2011:005:CA2020&mtp=agg&anprgid=c63f8b89-4d87-4bb0-b7bd-8634f2ad4829&dclid=CMHTrebduIgDFTRY9ggdv0gnhQ Who’s running the offer?first direct a division of HSBC UK plc (‘we, us’) is the promoter of the offer.The Switch offerSwitch…
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Co-Op Debit Card declining all online transactions, no blocks enabled
Anyone else having problems with using their Co-Op Debit card online recently? I can still use the card in physical shops, but when I try to use it online, the transaction is declined, even to merchants I've used the card with before without any problems. First noticed a couple of days ago when trying to make a deposit…
