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Duplicate Payment Dispute Confusion (Curve / Bank / Merchant) Has Anyone Been Through This?
Hello all, I’m hoping someone here can offer some guidance or share similar experiences, because I’m completely stuck and unsure what to do next. Just over 7 weeks ago, I made a large payment at a shop using a mobile wallet app (Curve/Samsung Pay that links to my bank account. The transaction failed in the shop, so my…
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Change bank blocked
As per MSE recommendation, I went to change banks from TSB to Santander (for the £200). Online, I asked for money to be transferred. Received message telling me they wanted to check it out. Next message asked me to call them, which I did and the man told me it was the Fraud Dept. but he could find nothing wrong, so the…
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Trading212.com online problem -what's it all about?
Following the tip in today's weekly email - Free £50 of shares if you invest £100 - I went to the Trading212.com website on my laptop but I was stopped in my tracks. The page the opened stated "Our systems had detected an unusual amount of traffic from your IP address." It further stated "Your browser is out of date.…
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Moved: Payment issues with Energy Firm
This discussion has been moved.
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santander edge avoid £3 fee?
is there any way to avoid the monthly fee on the edge account? i have one of the 5% savers which are dropping to 4% so want to divert some money to another savings account but right now i only have the standard account and in order to open the 7% £4000 limit savings account it says i need the edge current account which…
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smile - no longer taking new applications
smile, the Co-operative Bank's online brand that has been running since 1999 and was the UK's first fully-featured online bank account, has finally this month stopped taking applications for current accounts and savings accounts. Credit cards applications have been on hold a while but the wording has changed from "not…
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"Mastercard chargeback doesn't cover incorrect fees"
I withdrew from an ATM abroad using a Chase Mastercard. The ATM informed me there was a fee of 11%. I proceeded with the transaction and selected the local currency option. On checking the receipt either the fee was calculated incorrectly or additional unadvertised fees were added, as I was charged fees totalling around…
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WOOLWICH & ABBEY NATIONAL
I know this is a longshot but I am hoping someone out there can help me. I opened an account with the Woolwich and they were taken over by Abbey National and eventually by Santander, in those days it was possible to open an account with any name and I need now to prove it in a Court of law. I Remember filling out a bank…
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Has anyone tried applying for an ODE cashback card recently?
I just tried signing up for an ODE prepaid cashback card via the DiscountsForTeachers website, which describes the card as "completely free" to sign up for. However, at the end of the application process, where it prompts you to preload your new card with cash, it tried to tag on a £4.99 "delivery and fulfillment fee".…
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Cash machine didn't dispense cash but money taken from bank
I hope I've chosen the correct forum to post this in, if not let me know which would be more appropriate. What happens when a cash machine crashes before dispensing money, but the transaction completes anyway? I was recently asked to help my parents withdraw £250 from a Sainsburys cashpoint. Everything progressed normally…
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Money coming from abroad into the UK
Hi all. Looking for some information on this please. My son in law is from abroad, having come into the UK back in 2020 to study. We have supported them heavily with buying cars, rent every month etc etc. They dont earn a lot. My son in laws family have now indicated they would like to help and send us some money to repay…
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Curve - keeps getting declined
I got an email from Curve saying my account will be shut down if I don't use it in the next 14 days. On app opening I had to do ID verification. This was 2 days ago. So I saw 2 expired cards & as I couldn't figure out how to update them I just added the main cards replacement details - Chase, so copy & pasting the number…
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Revolut account frozen
I've had an account with Revolut for 4 years without issue, however last week my personal account was frozen and two weeks in there's no change. Are there any alternative legal avenues aside from a direct complaint and the ombudsman? According to Revolut I've committed no wrong doing and the "review" is simply to ensure my…
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Monzo's Double Payday feature gives smaller prizes to lower salaried customers
I did a double take at Monzo's new 'Double Payday' feature, where they select 10 winners a month to get their salary doubled. Terms here: https://monzo.com/legal/files/double-payday/terms-and-conditions-v-1.pdfIt's unfair and unprogressive, if not completely tone deaf in the current cost of living crisis, for a bank to say…
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Monzo business banking will start to charge in 2026
Just switched from Santander to Monzo for our business banking as Santander are now charging. The switch to Monzo was very easy but unfortunately we've just discovered Monzo will start charging for bank transfers in 2026.......so the charges for us will potentially be worse than the monthly charge Santander have…
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Query about First Direct offer on Top Cash Back
Hello, in the exclusions part of the first direct offer it states “ cashback can only be claimed on the first account opened or the first switched account. Additional accounts are not eligible for cashback “ does anyone know if this means the first account opened via the top cash back site or the first one opened any way ?…
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Appalling service from Zopa Biscuit a/c
I opened my Zopa Biscuit a/c about a month ago, in order to get the savings accounts that go with it. I left £1 in the Biscuit a/c and used my debit card just once. Last night I moved £1100 from the savings a/c to the biscuit a/c and instructed them to pay it to someone for building work done. I then notified him this was…
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Shawbrook problems logging on
I have been unable to log into my Shawbook account for 3-4 weeks now - they keep telling me they know they have an IT problem and they're working to solve it - but it doesn't affect all customers. Wanted to take a 1 year fix ISA with them, but if they can't sort out their IT problems - makes me nervous! Anyone else having…
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Joint accounts advice
Hi all. We have a joint acc with halifax. We use it for bills to come out and food shopping we looking at swifching that to sandander and still having a halifax joint santader - for bills halifax - spending and mortgage come out (as we are with halifax) anyone got a few joints like this? Or should we just stick to 1?
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Any issues with Halifax app?
Anyone having issues with the HFX mobile banking app? It claims I've entered my sign in details incorrectly too many times. When I click through all the information to retrieve my username and attempt to login it displays a message that a technical issue has occurred, logging in again (though I haven't yet) might fix it,…
