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First Direct app won't take ID photo
So recent post about transferring bank account I chose First Direct. Link made me download app all good. Started process to open new account. App took drivers photo ok but will not take fave photo - keeps saying movement not detected. Google search result followed clear cache wipe clean try again. I have done this 7 times…
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LHV current account now pays 4%
https://www.lhv.com
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TSB £10 (x3) Cashback Offer
Guess I’ve been given this as I don’t really use the current account as it’s only there for the Regular Saver. Probably make use of the free cash though!
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Santander £200 Switch Offer 10/11/25-TBC
Santander have launched a £200 switching offer. https://www.santander.co.uk/personal/support/current-accounts/switching Available to new and existing customers provided they did not hold a Santander current account on 1/1/25 or have received a switching offer from them previously. To qualify for the switcher offer you…
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Tesco Clubcard Pay + Closing Accounts
For my day-to-day spending I currently use my Tesco Clubcard Pay + card as a debit card, loading it up before I go shopping, either online or physically going to shops (any shopping, not just Tesco). I love my Tesco Clubcard Pay + card and it's the only card I carry around on a daily basis but I have just had notification…
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Can I open a bank account with no ID?
I need to open a bank account but don't have a passport that is in date and I can't afford to renew it. I don't drive and don't have a provisional/driving licence either - again, I'd rather not pay out for this. Does anyone know of any bank accounts that don't require ID of this kind or does this not exist? This would be a…
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Received someone else’s DSAR, would you tell them?
Hi I made a DSAR to my bank and it arrived as a hard copy within the permitted time frame, however it also included another customers DSAR, this was quite a few pages long including their personal contact into, full details of the 2 accounts they hold with the bank, details of their complaint, internal emails between…
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Why can't I do my banking online via PC?
I have current. savings and credit card accounts with a few different banks etc. which I manage online via my computer. Recently I'm finding a range of niggly things I can't do any more, I have to use a mobile app.Today Halifax has really annoyed me with "can't do it online?" and I have to phone them - I could do it online…
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New Barclays customer cannot access my money in app BE WARNED.
Having opened a new account earlier this week to get the switch incentive, I paid £2000 into the account . When I later went into the app to withdraw some of that money I was met with the message,”it takes up to 4 days to add a new payee in the app”. on contacting Barclays to express my annoyance, they have told me it can…
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Barclays and Apple TV+
Opened a Barclays CA and signed up to Blue rewards but can't see how to activate the Apple TV offer. Will I have to wait until Barclays take the first payment which wont be until the 2nd of next month.
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Kroo
I'm sure I read somewhere on here that with Kroo, Standing orders and direct debits go out 7 days a week, but can't now find it. Does anybody know if that is the case? Thanks
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App or website where you can view all your accounts?
Hi, I'm looking for a WebApp or Mobile App (iPhone) where you can see all your balances in one place. I've got Cheddar but it is not working with First Direct, M&S and MBNA. I don't mind paying a few quid a month for good insights. Thanks, Al
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Santander Edge Saver Message reducing interest
I got this message about my Santander Edge Saver. I am confused what it means by "the first 12 months". I opened my account in April 2025 and have the 6% that included the 2% bonus for 12 months. Is Santander just telling me they will lower their variable rate in jan 2026? But I still don't get the 12 months by 5 Jan 2026.…
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Santander Edge Explorer
Just about to.open one if these but before I do can anyone see a downside ?? I already have a Nationwide £18 a month Flexplus account which I would close **edit: Just found one - all cover ceases at 75 not that it affects me but may be important for some people
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Applying to Barclays for bank switch - need an in branch appointment?
Ive downloaded the Barclays app to apply for an account and the switch. But when I got to the ID page it said that the ID would be needed before I go to the appointment with them. Ive never had to do that before - switched with TSB, co op, nationwide and first direct..no appointments needed. Is this a regular thing with…
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ZOPA down ! (Poss now fixed, but very slow)
Able to log in very slowly, but transactions aren't possible. Don't know if that includes card payments or not ? In app message acknowledges an issue, but says little. ETA : Tried for over an hour and then just after posting this I managed to make a payment!!
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Mettle business bank account being closed
I have a business account with Mettle (an app-based "bank" run by NatWest). It's an e-money account but they are transitioning all holders to a full bank account which involves a change of sort code and account number (which is a pain). However they have told me they are closing my account at the end of the year and will…
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Citibank and processing of UK Pensions
Hi Everyone We live in France and each month our pensions are paid in £s from DWP to Citibank who convert to Euros and pay into our French bank account. Receipt of the triple lock bonus was gratefully received but ever since the initial May payment our pensions have been converted losing money each month. I know the…
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Ombudsman
I was wondering if anyone had a similar experience and if so what their outcome was, or if they took it further? I referred an issue to the Financial Ombudsman, initially it was dealt with an investigator and then progressed to an Ombudsman as I did not agree with the result from the investigator. Both the investigator and…
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Recommendations for alternative bank - HSBC requiring phone app
Hi there HSBC are ceasing use of their physical secure keys - and now require mobile app use. I had my accounts hacked when my phone was stolen last year - so have zero trust in the security of the phone apps. I'm therefore looking to switch banks. I'm looking for both personal and business services - and ones that don't…
