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Nationwide app biometrics

Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

Anyone know how long before that option will appear on the app?
How's it going, AKA, Nutwatch? - rolling 12 month spends to date = 2.85% of current retirement "pot" (as at end October 2026)
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  • Lorian
    Lorian Posts: 6,946
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    edited 25 January at 11:36AM
    I've already set it up, but I don't obviously see the option to do it now.
  • born_again
    born_again Posts: 25,196
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    Sea_Shell said:
    Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

    Anyone know how long before that option will appear on the app?
    It's in settings once you are in app.
    They do not need to set anything up, it's up to you to do it.
    Life in the slow lane
  • nuffznuff
    nuffznuff Posts: 50
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    I've been using biometrics on Nationwide for a few months, along with NatWest and WhatsApp. 

    Biometrics are set up on your device. After that, they're used for all apps that require and have been set to accept them.
  • TimeLord1
    TimeLord1 Posts: 1,441
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     Can biometrics detect if you're alive or deceased, anyone? I think, as I understand it, it comes down to blood flow. 🤔
  • clairec666
    clairec666 Posts: 1,544
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    TimeLord1 said:
     Can biometrics detect if you're alive or deceased, anyone? I think, as I understand it, it comes down to blood flow. 🤔
    Can't guarantee that it's scientifically accurate, but there was an episode of Silent Witness once where they tried to use a dead person's fingerprint to unlock a phone. It didn't work at first, but I think they did something with an electric current to kid the phone into thinking the person was alive.
  • Sea_Shell
    Sea_Shell Posts: 10,485
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    nuffznuff said:
    I've been using biometrics on Nationwide for a few months, along with NatWest and WhatsApp. 

    Biometrics are set up on your device. After that, they're used for all apps that require and have been set to accept them.

    Biometrics are on my phone and for logging in to the app.

    It's when I go to make a payment, to an existing payee, it's asking for verification via card reader.  Fine whilst at home, but who carries one round with them.


    How's it going, AKA, Nutwatch? - rolling 12 month spends to date = 2.85% of current retirement "pot" (as at end October 2026)
  • flaneurs_lobster
    flaneurs_lobster Posts: 13,099
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    TimeLord1 said:
     Can biometrics detect if you're alive or deceased, anyone? I think, as I understand it, it comes down to blood flow. 🤔
    The ones implemented on mobile consumer devices? The posher phones make this claim for their face scanners although actual evidence of empirical testing is hard to come by.

    My smartwatch detects blood flow and there's a way to use it's proximity to unlock my phone and laptop, not sure if one function is incumbent on the other.

  • Sea_Shell
    Sea_Shell Posts: 10,485
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    Sea_Shell said:
    Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

    Anyone know how long before that option will appear on the app?
    It's in settings once you are in app.
    They do not need to set anything up, it's up to you to do it.
    It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

    That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?


    How's it going, AKA, Nutwatch? - rolling 12 month spends to date = 2.85% of current retirement "pot" (as at end October 2026)
  • TimeLord1
    TimeLord1 Posts: 1,441
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    TimeLord1 said:
     Can biometrics detect if you're alive or deceased, anyone? I think, as I understand it, it comes down to blood flow. 🤔
    Can't guarantee that it's scientifically accurate, but there was an episode of Silent Witness once where they tried to use a dead person's fingerprint to unlock a phone. It didn't work at first, but I think they did something with an electric current to kid the phone into thinking the person was alive.
    I also see a show, and in the morgue they warmed the hand and used the fingerprint to open the phone. Interesting that you mentioned using electric current.
  • Woodstok2000
    Woodstok2000 Posts: 2,418
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    Sea_Shell said:
    Sea_Shell said:
    Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

    Anyone know how long before that option will appear on the app?
    It's in settings once you are in app.
    They do not need to set anything up, it's up to you to do it.
    It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

    That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?


    It may be that your account is too new, as this option has been available in the app for a long time.

    You do need to set it up separately to the app access controls. Instructions here:

    https://www.nationwide.co.uk/help/your-details/using-biometrics/
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