Nationwide app biometrics

TimeLord1

flaneurs_lobster said:

TimeLord1 said:

 Can biometrics detect if you're alive or deceased, anyone? I think, as I understand it, it comes down to blood flow. 🤔

The ones implemented on mobile consumer devices? The posher phones make this claim for their face scanners although actual evidence of empirical testing is hard to come by.

My smartwatch detects blood flow and there's a way to use it's proximity to unlock my phone and laptop, not sure if one function is incumbent on the other.

Yes true the watches do have the cardio functionality but unless the phone can handle the most recent versions and be modern enough to determine if someone using the device is alive has to be a heat thermo technology built-in. 

Sea_Shell

Woodstok2000 said:

Sea_Shell said:

born_again said:

Sea_Shell said:

Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

Anyone know how long before that option will appear on the app?

It's in settings once you are in app.
They do not need to set anything up, it's up to you to do it.

It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?

It may be that your account is too new, as this option has been available in the app for a long time.

You do need to set it up separately to the app access controls. Instructions here:

https://www.nationwide.co.uk/help/your-details/using-biometrics/

When is "too new" old enough?

A month?

TimeLord1

The Nationwide App is very security sensitive maybe worth looking at you setting options to enable or disable options. I used to have issues verifying payments. I believe I changed settings on certain options. It works well with Google Wallet.

And no it will not allow screenshots you have to use a separate device to take a image of the page.

HillStreetBlues

nuffznuff said:

I've been using biometrics on Nationwide for a few months, along with NatWest and WhatsApp. 

Biometrics are set up on your device. After that, they're used for all apps that require and have been set to accept them.

The OP question is getting rid of a card reader using account biometrics, not the device biometrics.

HillStreetBlues

Sea_Shell said:

born_again said:

Sea_Shell said:

Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

Anyone know how long before that option will appear on the app?

It's in settings once you are in app.
They do not need to set anything up, it's up to you to do it.

It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?

I've had the option of setting it up for I think a couple of months.

born_again

Sea_Shell said:

born_again said:

Sea_Shell said:

Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

Anyone know how long before that option will appear on the app?

It's in settings once you are in app.
They do not need to set anything up, it's up to you to do it.

It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?

When did you last update the app?
As only applied for a account a couple of months ago & it was part of the set up process. So always have used biometrics.

Sea_Shell

HillStreetBlues said:

Sea_Shell said:

born_again said:

Sea_Shell said:

Having recently switched, I understand that biometrics are available, rather than card reader, but not for a little while.

Anyone know how long before that option will appear on the app?

It's in settings once you are in app.
They do not need to set anything up, it's up to you to do it.

It's telling me this option is not currently available, but is being rolled out (can't do a screenshot)

That's why I was asking if anyone knew how long, after opening, this will become available to be enabled?

I've had the option of setting it up for I think a couple of months.

This is the bit that says I can't do that yet.


I only downloaded the app about a fortnight ago.

friolento

I wasn't able to activate account biometrics because I had disabled my debit cards. The minute I enabled them again, I could active biometrics.

I also had an issue with FaceID login which never worked. After re-installing the app, it is now working fine.

flaneurs_lobster

friolento said:

I wasn't able to activate account biometrics because I had disabled my debit cards. The minute I enabled them again, I could active biometrics.

I also had an issue with FaceID login which never worked. After re-installing the app, it is now working fine.

Ah, that's why I can't set this up.

 Wouldn't it be nice if they said this before you've dug out the card reader and entered all the numbers.

 Wouldn't it be nice if they said this at the end rather than "this functionality isn't working just now",

Sea_Shell

Debit cards not disabled.

The card reader worked fine, just impractical longer term.