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Anyone having problems logging in to YBS

Shakin_Steve
Shakin_Steve Posts: 2,844 Forumite
Ninth Anniversary 1,000 Posts Photogenic Name Dropper
in Budgeting & bank accounts
Both the wife and me have been unable to log in this evening, anyone else? Down detector has a small spike, so they could be having problems.
I came into this world with nothing and I've got most of it left.

Comments

  • Shakin_Steve
    Shakin_Steve Posts: 2,844 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    All sorted, obviously just a glitch
    I came into this world with nothing and I've got most of it left.
  • twopenny
    twopenny Posts: 8,587 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Well they are closing a lot of high street branches so demand on the site will be greater.

    I can rise and shine - just not at the same time!

    viral kindness .....kindness is contageous pass it on

    The only normal people you know are the ones you don’t know very well


  • MEM62
    MEM62 Posts: 5,529 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Nope, no issues.  
  • Lost2
    Lost2 Posts: 15,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Still having problems logging in on web sit also app. Has anyone actually managed to get on to their account 
    Sealed Pot Number 018 🎄2009..£950.50 🎄2010..£256 🎄 2011..£526 🎄2012..£548.80 🎄2013...£758.88🎄2014...£510 🎄2015...£604.78 🎄2016...£704.50 🎄2017...£475 🎄2018...£1979.12 🎄2019...£408.88🎄2020...£1200.63...🎄2021…£588 🎄2022 £672… 🎄2023 £3,783.90 🎄2024…£3,882.57🎄2025…£4083.🎄2026
  • friolento
    friolento Posts: 3,254 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Lost2 said:
    Still having problems logging in on web sit also app. Has anyone actually managed to get on to their account 
    Yes, no probs at all
  • Bridlington1
    Bridlington1 Posts: 4,567 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Lost2 said:
    Still having problems logging in on web sit also app. Has anyone actually managed to get on to their account 
    How far are you getting with the login?

    I've recently had an issue (still unresolved) where their OTPs won't send if I request them by text but will if I request them as a phone call to the same number. Their IT team have admitted that they're bamboozled by this and they've given me £75 as an apology for the inconvenience.
  • Lost2
    Lost2 Posts: 15,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I manage to log in at 6 this morning 👍
    Sealed Pot Number 018 🎄2009..£950.50 🎄2010..£256 🎄 2011..£526 🎄2012..£548.80 🎄2013...£758.88🎄2014...£510 🎄2015...£604.78 🎄2016...£704.50 🎄2017...£475 🎄2018...£1979.12 🎄2019...£408.88🎄2020...£1200.63...🎄2021…£588 🎄2022 £672… 🎄2023 £3,783.90 🎄2024…£3,882.57🎄2025…£4083.🎄2026
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