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Money not refunded by bank after I was mugged
I was a victim of a savage beating where I had my watch and phone stolen. I was forced to give my passcode to open the phone at the risk of being stabbed. I was finally able to get away and drive home, where ambulance & police were notified. I was taken to A&E. After leaving hospital the next day, I was made aware that the…
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Direct debit success
After looking through our direct debits we realised we had been paying for a home serve boiler and pipe cover for an old address we haven’t lived at for 7 years @ £18 a month. We have now cancelled this and was wondering if we could claim the money paid out back? Thanks
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HSBC Switch - no bonus - wrong account opened
Hi, has anyone had problem getting HSBC switching bonus because wrong account was opened? At first they told me I'd applied for a current account by mistake but when I found the original emails that said I had applied for an advance account (the one you need to get the bonus) they changed their story and said they had…
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Cant open Sterling or Chase for new Natwest Offer....any suggestions
When is the renewal period for these app accounts? I closed/switched both in 2022 and just tried now and both wont let me still.
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Current account switch, incoming payments "redirected" meaning?
My mum has switched accounts to Lloyds and is wondering how exactly her incoming payments are "redirected". She has a flat which she lets out so her tenant has set up a standing order to her account. When she switches, will the tenant's standing order payment details change to her new current account ac # and sort#. Or…
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Multiple switches to the same bank query
Hi everyone, I’m looking to take advantage of current switch freebies (free cash) and have made one application from one redundant sole account to a new sole account. I assume if I have another redundant account (different bank from the first), there is nothing stopping me switching this one to the new bank and similarly…
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What banks show card details in app?
I'm away on holiday but want to take advantage of some of the switches. Are there any bank accounts I can open that show the card number in the app? I just opened another Nationwide account in hopes of using it to switch only to find you can't see the card number in the app and I won't be home for a while to receive the…
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TSB App problems?
For years whenever I’ve wanted to amend or cancel a standing order or DD I simply when on the three dots at the side of my account in the app and you could click into either SO or DD and amend. Last week I needed to amend a SO, clicked the three dots and there now is no option for either only “scheduled payments” I can no…
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Safest way to take payment for private sale of a boat
We'll be selling our boat soon for somewhere in the region of £25k. My question is what is the safest way to take payment for it? I know faster payments can be disputed after the event but I don't know what the alternatives are. Ten years ago cash was king for this sort of transaction so it was pretty common for sellers to…
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Direct Debit by my EX wife
Hi, help please as I am at the end of my tether. I have been with an insurance broker who I was happy with for 20 years. during a messy mess up with my (now) Ex wife she moved into rented house and it appears I agreed to pay her house content insurance in 2016. she has moved about 7 times and had various policies and until…
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Best simple budget app?
Hi all looking for recommendations on a simple budget app. I want to be able to see “pockets” or “categories” of funds in my account that I have budgeted for that gradually reduce as and when I spend from that category. i also want to be able to see anything that is left over. So basically any money that is spare and…
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NatWest Premier Account
Hi, Does anyone have a NatWest Premier Account? I have tried numerous times to find clarity on the income required for the account. It says a sole income of £100k - but not if this is gross or net. If It’s net then you need £8,334 a month paid in. If Gross, that payment is a lot less depending on various deductions that…
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Santander paying in cheque by app
Just been into my Santander app, now says you can pay in cheques via the app.
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RBS app - Credit Cards not showing today
Subject says it all! I have two, and they showed yesterday but not today. I can see them on the web. Anyone else have this issue?
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Natwest App - new customer
Good evening. New customer of Natwest, can access online banking via website but when entering customer number on app, tells me my account is blocked. Tells me to re-register, enter details (sort code, account number, postcode, name, D.O.B etc) then tells me I cant register using details provided. Contact Natwest to be…
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Chase to Lloyds Switch Failed - next steps?
I recently applied to switch from Chase to Lloyds using the current account switching service to gain the £150 bonus. First hurdles all cleared, got email from Lloyds with new account number etc. Had an email from Chase this morning as I have some (small) amounts in related savings/round up account and these need to be…
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Potential switch offers (Barclays).
I am aware that Barclays had a switch offer in Oct/Nov last year, but don't know if this was the latest in a regular series.......have they had many similar offers in the recent past? Reason I ask is I'm almost out of options for switching, other than online type banks, Barclays are the last man standing, BUT I do a fair…
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Cancelling an Incoming standing order
I am involved in a small charity. A regular benefactor has fallen ill, and a relation has asked me to cancel their standing order, through which they made regular contributions. I am guessing that they don't have power of attorney. Is it possible to ask my bank to reject these standing orders? I don't think it is, but any…
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Cheque book collection from branch
Does any bank allow me to collect my cheque book from the branch? I prefer not to have it delivered to my address, I live in flats where post box is public and not secure.
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Bank admin error - Negative marker on my bank account
I have a second account with HSBC that they put a "marker" on indicating I was poor creditor. It was put on my account for 9 years unknown to me. The matter only came up recently when I made an enquiry with my bank for an over draft facility. I raised a complaint and after their investigation they admitted it was an admin…