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Cashback missing at Virgin Money
Hi, has anyone had cause to complain about missing cashback for purchases made with their debit card on Virgin cashback retail deals? I had a 10% back at Asda for £30+ purchases and it didn't track. Put the missing transaction form in on the app and got a very automated looking reply back saying my card wasn't registered.…
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FairFX prepaid card
A word of caution for those considering to get a FairFX multi-currency card. Even though it is a Mastercard, you cannot use it with ApplePay or Curve. I presume it also doesn't work with GooglePay/SamsungPay. It also cannot be used at NS&I, Skipton, YBS, iWeb, HL etc as the card is not recognised as a UK-issued card. I…
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Strange Starling Bank scam...that I fell for
Received a call from a private number with a guy with a London accent claiming to be from Starling bank fraud department, starling who I do bank with. He said two payments of £100 odd tried to come out but they blocked it. THey asked to confirm how much I had in the account and I stupidly told them. I was at work as this…
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TSB Account
Hi. I signed up to the TSB account where you get the £25 Amazon voucher, but when trying to register for online banking it says they are sending me an activation code by post. My partner has signed up for exactly the same account, but registered for online banking straight away, without needing this code. Any idea why this…
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Digital banks safety and reliability
Hi. I have a tendency to overthink and worry too much and this has been happening again recently with regards to digital banks. I’ve had a NatWest account for decades but due to interest rates being so low I looked elsewhere and a friend of mine suggested Chase UK. I’ve had that account for a while with no issues but…
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LLyds bank Suspect fraud.- They want me to go to branch ! HELP!
I have a bit of social anxiety regarding this hence asking, please assist as you can xx In the UK I made an online payment of £450, to the sellers account number and sort code. This is the First time I made this payment to this company, it is legit and I know who they are. I entered their sort code, account number and…
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Barclays mobile app
Hi all! I can view all my PDF bank statements all the way back to 2015! when will my 2015 statements drop off the app & Barclays systems as they will be 10 years old from January How far Back (years) can you view statements via the app & how long to Barclays keep hold of that data? This is my first ever statement with…
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Moved: Zero launches 'Planet Safe Saver' ethical savings account
This discussion has been moved.
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My partner has been scammed TSB.
My partner has admitted to me tonight that he applied for a “marketing job” which essentially resulted in him sending money to various people via different apps. Tap tap send and lemfi. From his TSB current account. He has lost nearly £3000. We have spoken to TSB who have told us in the first instance to speak to these…
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HSBC Premier changes
So I've had an email this morning about changes to the eligibility rules for HSBC Premier accounts. I know these changed for new customers last September, to the £100k income or savings thresholds but I'm sure they said that this would not affect existing customers. This morning's email directly contradicts this and states…
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New bank account and credit rating
A lot of the best savings accounts require you to open a bank account. If I were to open a new bank account would this affect my credit rating. Thanks.
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Santander given me £25 for?
I took up the October offer of opening a current account to get a £100 Amazon voucher provided I made 30 debit card transactions. I've noticed Santander paid £25 into my account earlier this month but don't remember that being mentioned being as part of the offer
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Which banks have these features?
I've become increasingly annoyed with HSBC recently as a current account provider. In particular the end of Secure Messages - these useless new chat systems where the customer ends up wasting hours waiting for a response from a series of staff members who don't know what you're talking about are infuriating. Added to the…
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Letter from virgin money but I have no account
I received a letter from virgin money. To my address by post. Saying they tried to send a letter about my account but it got returned. And that it’s important that they have the correct address. Well obviously they do they sent this letter I have. They’ve asked to call on a number I googled which many have said either…
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Trading212 1.5% cashback on spending
Hi, Just seen that trading offers 1.5% cashback on debit card spending up to a max of £20. Has anyone tried if this works with the usual suspects e.g. buying premium bonds with NS&I or even to use the virtual debit card to pay in some cash to a building society e.g. Skipton? Could be an easy £20 if that works so wondering…
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Duplicate Payment Dispute Confusion (Curve / Bank / Merchant) Has Anyone Been Through This?
Hello all, I’m hoping someone here can offer some guidance or share similar experiences, because I’m completely stuck and unsure what to do next. Just over 7 weeks ago, I made a large payment at a shop using a mobile wallet app (Curve/Samsung Pay that links to my bank account. The transaction failed in the shop, so my…
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Change bank blocked
As per MSE recommendation, I went to change banks from TSB to Santander (for the £200). Online, I asked for money to be transferred. Received message telling me they wanted to check it out. Next message asked me to call them, which I did and the man told me it was the Fraud Dept. but he could find nothing wrong, so the…
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Trading212.com online problem -what's it all about?
Following the tip in today's weekly email - Free £50 of shares if you invest £100 - I went to the Trading212.com website on my laptop but I was stopped in my tracks. The page the opened stated "Our systems had detected an unusual amount of traffic from your IP address." It further stated "Your browser is out of date.…
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Moved: Payment issues with Energy Firm
This discussion has been moved.
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santander edge avoid £3 fee?
is there any way to avoid the monthly fee on the edge account? i have one of the 5% savers which are dropping to 4% so want to divert some money to another savings account but right now i only have the standard account and in order to open the 7% £4000 limit savings account it says i need the edge current account which…
